DoubleTree by Hilton Charlotte City Center Guest Reviews
4.2/5
Very Good
118 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.2
Filter by:
Sort by:
All reviews(118)
Positive reviews(17)
Reviews with photos/video(4)
Awesome stay(6)
Great location(5)
Negative reviews(1)
Allyssa Alvarez
2 Queen Beds Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
I love this restaurant at Hyatt, we stay 1 night for our 1st wedding anniversary!
Guest User
Deluxe Room-2 Queen Beds
Stayed in Jul 2024
Family
1 review
2.7/5
Posted on Jul 8, 2024
There's no pool closed 3 years ago, rooftop is only for parties reserved. Parking garage is not connected and staff has a real issue with you trying to load and unload the car in the loading area. Avoid this hotel it was very stressful, and inconvenient. So many bumbs outside and people smoking ********* in thr parking garage. They also don't offer you cookies like the doubletree is known for
Guest User
King Room
Stayed in Apr 2024
Couples
1 review
3.2/5
Posted on Apr 12, 2024
Uptown Charlotte, was clean but to start, the service was bad from the front and the valet wasn’t available to trucks, the garage is super tight and low clearance so wouldn’t recommend being a personal vehicle here. The beds and towels were crunchy but at least the location was ok.
Shalonda Maria
1 King Mobility Acess W/Ri Shwr
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Staff was pleasant. Room was great. Location has become a fave!
Guest User
2 Queen Beds Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Pleasant stay. Great location. Clean and comfortable.
Guest User
2 Queen Beds Room
Stayed in May 2024
Family
1 review
3.5/5
Posted on May 27, 2024
Power out no air but everything else was ok!
Anonymous User
Standard Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 20, 2023
There was construction going on at time of our stay, so could hear work above our room during the day, but otherwise enjoyed our room.. Clean & comfy bed, nice shower, great location.
Guest User
2 Queen Beds Room
Stayed in Oct 2022
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 11, 2022
Came for the weekend football game. Service was excellent and friendly. Close to plenty of places to eat and drink. Would definitely stay there again!
Guest User
Standard Room
Stayed in Jun 2023
Couples
9 review
5.0/5
Outstanding
Posted on Jul 6, 2023
Really lovely hotel close to everything!
Guest User
Standard Room
Stayed in Sep 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 8, 2022
My stay at the hotel was very comfortable but I was surprised to find that the hotel does not offer a complimentary bottle of water which I think is a must for a traveler coming from far off places. I have to go outside searching for a water bottle.
mydogmolly
2 Queen Beds Room
Stayed in Aug 2024
Family
19 review
4.0/5
Very Good
Posted on Sep 15, 2024
The hotel is located in the core area of the city center, which is very satisfactory. It is very convenient for Charlotte's indoor Citywalk. If I come again next time, I will continue to stay here.
Original TextTranslated by Google
Joel lin
King Room
Stayed in May 2024
Solo travelers
22 review
3.7/5
Posted on Aug 16, 2024
The electricity was out for a long time, so it's OK. The location is good, in the city center, but you have to wait a long time for the elevator.
Original TextTranslated by Google
hibin23
Mobility Accessible Two Bed Room with Tub
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 25, 2023
The room is not big but very clean. Parking at the hotel is convenient and it only takes five minutes to walk to the arena. The breakfast downstairs is particularly good, with good taste and good service.
Original TextTranslated by Google
Guest User
King Room
Stayed in Jun 2024
Business travelers
189 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Very good, worth recommending!
Original TextTranslated by Google
Guest User
Concierge King Room
Stayed in Apr 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 28, 2023
Not bad, very clean, and the service is good. I needed an Uber, and the front desk called for me very enthusiastically. Restaurant meals are delicious and affordable. If I go to Charlotte in the future, I will stay here again.