Home2 Suites by Hilton Charlotte Airport Reviews

After a 10 hrs drive, I got to the hotel around 10 pm to be told that my reservation was canceled and I was called which is a lie. When I asked about the phone # they called it was not mine?? I was told by a rude front desk nothing to be done... No night shift MOD was available. After, a call to the awesome Trip.com customer service & the Hilton Hq. my reservation was, all of the sudden, honored. I love Home2 suites 'cause of their pet policy, amenities... but this location I will never stay at this location.

Great location to our destination for a concert

Good place, near the airport and gas station, suitable for road trip

Free parking and ok breakfast. good service

Overall it's okay, it's relatively quiet, there are very few people, and there are a few good restaurants around.

#positive #I was happy with the Room Size, Hotel Smell, Convenience of Transport, Soundproofing, Nearby Restaurants, Toiletries; #GoodPraise# I am satisfied with the room size, hotel smell, transportation convenience, sound insulation, proximity to restaurants, and toiletries.