DoubleTree by Hilton Okinawa Chatan Resort

DoubleTree by Hilton Okinawa Chatan Resort Reviews

DoubleTree by Hilton Okinawa Chatan Resort

43 Mihama, Chatan Town, Nakagami District, Okinawa Prefecture, 904-0115, JapanView Hotel Details
DoubleTree by Hilton Okinawa Chatan Resort
DoubleTree by Hilton Okinawa Chatan ResortDoubleTree by Hilton Okinawa Chatan ResortDoubleTree by Hilton Okinawa Chatan Resort
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DoubleTree by Hilton Okinawa Chatan Resort Guest Reviews

4.6/5
Great
75 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.8
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All reviews(75)
Positive reviews(74)
Reviews with photos/video(41)
Awesome stay(22)
Nice sea view(18)
Great service(18)
Great location(17)
Convenient location(12)
Awesome amenities(11)
Classy environment(5)
Tasty food(5)
Negative reviews(1)
Rose Y
Twin Room with City View
Stayed in Aug 2023
Family
6 review
4.7/5
Amazing
Posted on Sep 19, 2023
This hotel location is good! Very close to the main area. We could walk to restaurants and the beach easily. Love the idea that we can access and use the pool facility in another Hilton :)
Response from Property: We enjoyed reading all of the positive comments you provided and we are so delighted to hear that you enjoyed your stay with us.We only hope for your return in the not so distant future, until then please take and stay well.
HIDEMICHI
Twin Room with Ocean View Balcony
Stayed in Feb 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Feb 27, 2024
One of the buttons on my nightgown was missing.
Response from Property: Thank you for staying with us and sharing your experience.We agree that the usual high standards of our services were not met this time.We will continue to work hard to improve our service and look forward to welcome you back again soon.
Guest User
King Room with Ocean View Balcony
Stayed in Jul 2024
Family
2 review
1.5/5
Posted on Jul 20, 2024
Lack of facility.
Response from Property: Thank you very much for staying with us at the Doubletree by Hilton Okinawa Chatan Resort.We are disappointed not to have met your expectations and we clearly let you down in the facility. We take all feedback seriously and constructively in order to continually improve our service and facilities.I sincerely hope that you will grant us another opportunity in the future to extend you a better stay experience.
Luzzz
King Room with Ocean View Balcony
Stayed in Dec 2022
Family
4 review
5.0/5
Outstanding
Posted on Dec 25, 2022
The room is facing the sea, so relax and quiet. The view is beautiful and the room is tidy. The breakfast is ok but don’t have many choices compare to other hotels.
Eshan Fernando
King Room with Ocean View Balcony
Stayed in Jun 2022
Couples
9 review
5.0/5
Outstanding
Posted on Jun 23, 2022
It was such beautiful place to spend your vacation if you’ll visit to Okinawa. Staff,Food,Beach views are really awesome.
Wong
Twin Room with Ocean View Balcony
Stayed in Nov 2023
Family
1 review
4.5/5
Great
Posted on Dec 22, 2023
nice hotel
Response from Property: Thank you very much for your kind review of our hotel.We look forward to welcoming you back to our hotel in the not so distant future.
Guest User
Twin Room with Ocean View Balcony
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 11, 2023
nice place
Response from Property: Thank you very much for your kind review of our hotel.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.We greatly look forward to welcoming you back again soon.
Anonymous User
Twin Room with Ocean View Balcony
Stayed in Feb 2023
Couples
18 review
5.0/5
Outstanding
Posted on Feb 21, 2023
Good hotel! Clean and big
Response from Property: Thank you very much for staying with us at the Doubletree by Hilton Okinawa Chatan Resort.We are excited to hear that you found many of the services and facilities of the hotel to your satisfaction and we are always available to assist you at any time.We certainly look forward to welcoming you back to stay with us when you next visit to Okinawa.
Guest User
King Room with Ocean View Balcony
Stayed in Nov 2024
Couples
10 review
3.5/5
Posted on Dec 1, 2024
The hotel is located in the American Village. There is a lot of traffic all the way in on Saturday nights. Fireworks are set off for 3 minutes at 8:00 every Saturday night. The room has a terrace and the scenery is beautiful.
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Response from Property: 感謝您選擇入住沖繩北谷希爾頓逸林酒店，併為我們作出詳細的點評。很高興您能滿意我們為您安排的客房，以及酒店的周邊環境。為了能夠成為深受各位顧客喜愛的首選酒店，我們全體員工將向著不斷提高服務目標共同努力。同時，我們也一同期待您的再次光臨。
實感德便
King Room with Ocean View Balcony
Stayed in Oct 2024
Family
9 review
4.7/5
Amazing
Posted on Oct 24, 2024
Located next to the downtown seaside street of American Village, the balcony of the room has a beautiful view The breakfast restaurant in the hotel is okay. The dining table is in front of the floor-to-ceiling windows on the seaside side. The view is unparalleled. However, the only drawback is that the food options are slightly sparse. Considering the price, the price-performance ratio is not high
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Response from Property: 感謝您的入住與點評。很抱歉，我們引以為傲的早餐服務未能讓您滿意。我們一直以來非常重視客人的意見，這對於我們保持高品質的服務水平至關重要。同時我們也將加強對員工服務技能素養的培訓，期待在未來繼續為您提供優質的服務。如果您有任何問題或者意見，請隨時與我們聯繫。我們期待您的再次光臨，感受我們的努力。
KI TAI
One Bedroom King Suite with Ocean View Balcony
Stayed in Oct 2024
Family
4 review
4.7/5
Amazing
Posted on Oct 8, 2024
The hotel is in a good location, next to the lively area of ​​American Village. The hotel environment is comfortable, quiet in a busy area, and the staff has a good service attitude! There are not many types of breakfast, but the taste is okay!
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Response from Property: 感謝您選擇入住沖繩北谷希爾頓逸林酒店，並對酒店的地理位置的便捷、早餐服務、以及員工服務表示滿意。今後我們也將為成為深受顧客喜愛與歡迎的酒店而不斷努力。我們全體員工真誠期待您的再次光臨。
paulineyu07
King Room with Ocean View Balcony
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The location of double tree is really great! Right opposite the hotel balcony is the beach where you can enjoy the sunset. 🏖️ Every day when you open the window, you can see the beautiful sunset and hear the street performers singing. 🎶 The atmosphere is full! Although there was a typhoon during the few days I went there, the sunset was already amazing~ It’s hard to imagine how beautiful it would be if the weather was good! In addition, the hotel is very convenient to go to various nearby coffee shops, popular restaurants or supermarkets! Facilities: Very new, in addition to the facilities that a regular hotel should have, it is equipped with a capsule coffee machine, and the bathroom also has a bathtub. It’s very chill to take a bath every night. Hygiene: Clean and tidy. The housekeeping is timely and meticulous every day. Environment: Nothing to say as mentioned above. Service: The front desk and the housekeeping are enthusiastic ❤️
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6/9
Response from Property: 感謝您選擇入住沖繩北谷希爾頓逸林酒店，併為我們作出詳細的點評。我們已經將您的寶貴意見與我們的團隊成員分享。非常感謝您的評價，我們會一如既往的用住客的意見反饋，來激勵員工們的工作熱情。對我們來説這是一個非常重要的交流渠道，它能幫助我們繼續提高服務理念與設施管理。您積極的評價將會鼓勵我們的團隊不斷提高，追求更卓越的服務品質。我們期待能夠再次歡迎您回到這裏，感受“真我奢華，唯您獨享”的超凡體驗。
Guest User
Twin Room with Ocean View Balcony
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 10, 2024
It's smaller than Hilton Chatan, but it's cozy and smells good. You can use the swimming pool on both sides, so it's okay. The breakfast is good, and it's quiet, so it's nice.
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Guest User
Twin Room with Ocean View Balcony
Stayed in Oct 2024
Travel with friends
38 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The reserved room certificate was beautiful against the sea, although the room was not very big and felt very comfortable
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Response from Property: 您能滿意我們為您安排的客房，並在這裏度過美好的時光，我們深感榮幸。今後我們也將為成為深受顧客喜愛與歡迎的酒店而不斷努力。我們全體員工真誠期待您的再次光臨。
Llabla
Twin Room with Ocean View Balcony
Stayed in Apr 2024
Family
20 review
4.2/5
Very Good
Posted on Apr 14, 2024
For families, I recommend the Hilton next door. The breakfast was simple and disappointing. Whenever I move, the route is not short.
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