The Charles Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chatham

The Charles Hotel

15 New Rd, Chatham, Kent ME4 4QJ, United Kingdom
Show on Map
When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 15-minute walk of Central Theatre and Fort Amherst. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 12.8 mi (20.6 km) from Leeds Castle.Show More
We Price Match
hotel overview picture
3.4/5Cleanliness: 3.4
All 39 Reviews
Amenities
Private ParkingFreeLuggage StorageBarRestaurantMeeting RoomBusiness CenterMulti-Function RoomWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: London Southend Airport
(68.6 km)
Train: Chatham Railway Station
(420m)
Landmarks: Central Theatre
(170m)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Double Room
7

Double Room

1 Double bed
Non-smoking
Electric fan
Towels
Lowered sink
Private toilet
Room Details
Check Availability
Deluxe Triple Room
6

Deluxe Triple Room

1 Single bed and 1 Double bed
Non-smoking
Electric fan
Towels
Lowered sink
Private toilet
Room Details
Check Availability
Single Room with Single Bed-Non-Smoking
5

Single Room with Single Bed-Non-Smoking

1 Single bed
Non-smoking
Electric fan
Towels
Lowered sink
Private toilet
Room Details
Check Availability

Guest Reviews

3.4/5
39 reviews
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.4
  • Service3.4
Average for similar properties in Chatham
Most Mentioned
Z‍a‍c‍k
August 24, 2024
Yh really good
I‍a‍n
August 15, 2024
Meh. It was ok I suppose. Was blocked in the narrow car park. The narrow metal spiral steps to get in the building were not good if you have a bag. Inside was clean but minimal. No lift. Narrow steps on the stair cse to the second floor. Bed was hard. Even after we turned on the switch for the hot water and waited, there was no hot water for the shower. No a/c just a fan.
D‍i‍a‍n‍e
July 26, 2024
Beding and towels were clean.Bed comfortable.
P‍a‍u‍l
July 22, 2024
It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
L‍i‍a‍m
July 5, 2024
Me, my partner and my 6 month old daughter stayed in the hotel, the shower was blocked and we had to ask multiple times to get it sorted so that we could shower. The shower temperature wouldn't regulate so we ended up having to keep adjusting throughout the shower, when we asked if something could be done we were ignored and they just left the room. The room was very hot and the fan was broken so we couldn't keep cool.
R‍e‍d‍o‍u‍a‍n
May 29, 2024
Nothing really apart from the tv Internet
J‍a‍n‍e‍t
May 31, 2024
There was no towels in the bathroom. Staff knocked on the door before checkout time. On leaving, I pulled back the sheets, and there was blood and urine stains on the matress. Disgusting!!
L‍e‍s‍l‍e‍y‍ ‍C‍o‍r‍k‍e
May 13, 2024
Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 18, 2024
Avoid this place, our check in time was between 3 and 4pm, we arrived at just after 3 to find the hotel locked, we rang the doorbell and tried to phone but no answer to either. Two guests in the hotel came down to go out so they let us in the front door and we then sat in an empty reception area for 1 hour. In the end we had to find alternative accommodation as we were in Chatham for a party in the evening and needed to get ready. We were about to leave when somebody finally turned up and didn't really seem bothered that we had been waiting for over an hour to check in. We told him we had found somewhere else to stay so we didn't even get to see the room but I feel that we probably had a lucky escape.

Services & Amenities

Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–11:00

Front desk hours: [Mon-Sun]15:00–23:00

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. CAD 89.11) is charged.
Deposit Payment Methodscredit card
Deposit RefundWithin 7 days after check-out

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Property Description

  • Number of Rooms: 20
When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 15-minute walk of Central Theatre and Fort Amherst. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 12.8 mi (20.6 km) from Leeds Castle.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

At The Charles Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What times are The Charles Hotel check-in and check-out?

The Charles Hotel check-in time is 15:00 and the check-out time is 11:00.

What are amenities in The Charles Hotel?

The Charles Hotel amenities including Parking, Restaurant, Bar.

What is The Charles Hotel cancellation policy?

The cancellation policy for The Charles Hotel varies depending on the type of room and booking conditions.

How much does it cost to stay at The Charles Hotel?

Prices at The Charles Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from The Charles Hotel?

The closest airport is London Southend Airport, and it is about 1 hour 24 mins from hotel by car (68.6 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are The Charles Hotel nearby landmarks?

The Charles Hotel locates at the center of Chatham. The nearby landmarks include Central Theatre, and it is 170m from your search (straight-line distance).

About This Property

Nearest AirportLondon Southend Airport
Distance to Airport68.59KM
Nearest Train StationChatham Railway Station
Distance to Train Station0.42KM
Average Price FromCAD102
Hotel Star Rating3