Top Hotels in Chatham with Spas

I booked at this hotel between 15-19 August 2022 because we were due to go to that hotel with Woods travel, before this was cancelled. Staff were very friendly at reception when we arrived. However, the restaurant didn’t live up to expectations. We booked for Dinner, bed and breakfast. We were offered the same set menu for 4 nights in a row!! Meals took over an hour to arrive, and at breakfast they had run out of Marmalade, took 15 minutes to inform us, and only appeared on our last day. Hotel definitely not 4 star standard, no hotel entertainment at night, decor in hotel was dated, chair in room had a hole in the fabric, room not cleaned properly, no shaving mirror in bathroom, and anti slip mat in bath. No information provided at Reception about how to get out and about, a stand of leaflets would have been nice. Very slow at clearing tables in bar area, general clutter especially in bar area. No table cleaning was visible in bar area and never saw communal areas being cleaned. Staff seemed very young and inexperienced. OverallI don’t recommend anyone visit this hotel, and would suggest that the star rating is downgraded as a matter of urgency.