To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1205)
Positive reviews(1189)
Reviews with photos/video(461)
Friendly front desk staff(196)
Classy environment(152)
Delicious breakfast(120)
Awesome amenities(114)
Would stay again(45)
Perfect for business trips(18)
Close to metro(14)
Negative reviews(16)
Rajesh Jeyachandran
Superior Double Room
Stayed in Aug 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Aug 11, 2023
The hotel is good. The rooms are neat and clean. No big fuss frim the staff. Check in and chexk out was quite smooth.
Breakfast was quite mediocre. They dont refill the items as it gets over soon. So if you are in a hurry, u will have to leave with out it. Taste is also quite mediocre.
There are a lot of good retaurants close by and they serve some good food. Dumplings, barbeque, hot pot, noodles, etc.
Overall a good place especially if u have work in this part of town as there are not many standard hotels close by.
Guaiwokaa
Superior Room (2 beds)
Stayed in Aug 2022
Couples
5 review
5.0/5
Outstanding
Posted on Aug 21, 2022
nice to see you soon as you soon as you
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will make persistent efforts to live up to your good comments. Thank you again for your affirmation of the hotel. Look forward to coming again. Have a nice trip!
Anonymous User
Deluxe Double Room
Stayed in Feb 2022
Business travelers
10 review
5.0/5
Outstanding
Posted on Feb 20, 2022
goooooooood
Guest User
Cozy Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel environment is very good. The service of Miss Joy at the front desk is very enthusiastic. She helped me upgrade the room and also washed my clothes. Thank you very much
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel. Your affirmation is our motivation. Thank you for choosing Hampton by Hilton. We will never forget our original intention and forge ahead. We hope to give you the warmth of home during your journey.
Guest User
Cozy Double Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 8, 2024
The May Day holiday is the loquat season. We arrived at the hotel very late. Xiaojie at the front desk helped us upgrade the room. The hotel's robot function is good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Hampton by Hilton Chengdu Longquanyi, and for giving high praise and recognition to our hotel's services, room soft facilities, hotel hardware, breakfast, etc. on Ctrip.com. We will share this joy with the team as soon as possible. We are very happy that you can enjoy the high-quality service and comfortable environment of our hotel, which is also the goal and direction we have been working hard for. Your satisfaction and praise are the greatest encouragement and motivation for us. We will continue to maintain and improve our service level and provide every guest with a warm, comfortable and convenient accommodation experience. Thank you again for your support and trust. We look forward to your visit to our hotel again next time. We will serve you wholeheartedly! I wish you a happy life!
Guest User
Cozy Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 8, 2024
Come to Longquan to play, the hotel JOY sister service attitude is enthusiastic, bring the child, also gave the child gifts, the hotel environment is good
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Response from Property: Dear friend, thank you for your super good review. We are so excited... Huan Xiaopeng has always provided guests with a warm and caring stay experience with the service spirit of "friendly, reliable, caring and thoughtful". At the same time, we look forward to your next stay! -----Warm and friendly Huan Xiaopeng
Guest User
Superior Double Room
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 5, 2024
The attitude of Miss Joy at the front desk is very good. The hotel environment is also very good. The surroundings are relatively quiet. It feels good to stay here.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hampton by Hilton Chengdu Longquanyi. Hampton is an international mid-range business hotel under Hilton. Our rooms are equipped with the American Serta double-patented mattress, which is known as the "Ferrari" in the mattress industry, bathroom facilities of the high-end bathroom brand "Kohler" with a history of more than 140 years, and toiletries of the American high-end skin care product Peter Thomas Roth. At Hampton, you can experience a simple but not simple stay. Hampton friends have always been adhering to the Hampton spirit of "friendly, reliable, caring and thoughtful" to serve every guest. We look forward to your stay again.
Guest User
Cozy Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 6, 2024
First of all, I would like to praise the Xiaopeng Xiaolin who was invited by the store, because Xiaolin answered all the questions I wanted to know from the beginning to the end. The service was very good, the attitude was very good, the whole process was very professional, and it was very considerate, so I placed the order without hesitation. Giving you a good review today proves that I recognize this hotel! Keep up the good work, store!
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Response from Property: Thank you for your love for us. We will continue to carry forward the "friendly, reliable, caring and thoughtful" Hampton spirit! We will strive to improve the quality of service, and we welcome you to continue to choose our Hampton by Hilton. I am Huan Xiaopeng, and I will wait for you to come back at Hampton by Hilton Chengdu Longquanyi.
Anonymous User
Cozy Double Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is in a good location, the rooms are clean, there are many breakfast varieties, the service attitude is good, it is also close to Longquan Mountain, there are a lot of loquats on the mountain recently, and it is also close to Dong'an Lake😍😍😍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and taking the time to give us such a high evaluation. We are very honored and encouraged by your good comments on the comfortable accommodation experience in our hotel. We have always been committed to providing every guest with high-quality accommodation services and a comfortable environment, so it is a great encouragement and affirmation for us to receive your good comments. In the days to come, we will continue to work hard to continuously improve the hotel facilities and service quality to create a more comfortable and pleasant stay experience for every guest. Thank you again for choosing our hotel and giving such valuable good comments. We look forward to your visit again, so that we have the opportunity to provide you with high-quality services again and let you feel our sincerity and sincerity. I wish you a happy life and smooth work!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
I have stayed at Hampton's Longquanyi branch the most times in Chengdu. I have stayed at nearby Four Seasons, Vienna, and Lavande hotels many times, but Hampton's is more convenient. I also like it more. The overall service quality is still as good as always.
This time, Xiao Chen at the front desk specially helped to upgrade the room, and his service attitude was particularly good. Thank you very much. This is still my first choice for business trips in Longquanyi, Chengdu.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Hampton by Hilton Chengdu Longquanyi, and for giving high praise and recognition to our hotel's services, room soft facilities, hotel hardware, breakfast, etc. on Ctrip.com. We will share this joy with the team as soon as possible. We are very happy that you can enjoy the high-quality service and comfortable environment of our hotel, which is also the goal and direction we have been working hard for. Your satisfaction and praise are the greatest encouragement and motivation for us. We will continue to maintain and improve our service level and provide every guest with a warm, comfortable and convenient accommodation experience. Thank you again for your support and trust. We look forward to your visit to our hotel again next time. We will serve you wholeheartedly! I wish you a happy life!
Guest User
Cozy Double Room
Stayed in Mar 2024
Travel with friends
5 review
4.5/5
Great
Posted on Apr 3, 2024
The hotel has been open for quite a while, but it is still relatively new. The decoration is simple and modern. The room size is consistent with the description. The internal facilities are complete. There are gyms and laundry rooms. They are clean and hygienic. The hotel beds and pillows are very comfortable. The transportation is convenient. There are many supermarkets and restaurants around. It is very convenient. This is the most satisfactory experience of staying in Hilton Hotel. I will come again next time if I have the chance
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your review of our hotel. We will continue to provide the best service experience for every guest. We hope you can visit our hotel again and let you feel our sincerity and care. Thank you again for your support and trust, and wish you a happy life!
Lanceran
Cozy Double Room
Stayed in Mar 2024
Business travelers
9 review
4.5/5
Great
Posted on Mar 15, 2024
The hotel is very new and clean. There is a noodle stall for breakfast, and the taste is OK. But the surrounding environment is very average and deserted. It is a little inconvenient to scan the code and add the housekeeper's suggestion for ticket issuance.
Original TextTranslated by Google
Response from Property: Woohoo~~~ I feel so bad seeing your 4.5-star review~ because I didn't seize the opportunity to show myself well in our short time together. If you check in next time, please let us know in advance so that we can prepare for you as soon as possible! Thank you for your supervision. When we meet next time, we will win 32 likes from you!
Anonymous User
Deluxe Room (2 beds)
Stayed in Mar 2024
Travel with friends
2 review
1.0/5
Posted on Mar 13, 2024
They said they upgraded to a family room, but the filling in the quilt of the big bed was in pieces, and one part only had two layers of quilt covers, so it was not comfortable to sleep on. For a four-star hotel at this price, the environment is really not cost-effective. The wind speed of the hair dryer can only be described as a breeze, and it is hot and does not blow well. For takeout, you even have to go downstairs to get it yourself, and there is no delivery upstairs or food delivery robot. Now even the chain of express hotels has food delivery robots. There are also very few breakfast dishes, and only instant coffee. When leaving the hotel, they told us to make comments on WeChat ourselves. After making comments, there was no reply. What is the use of such corporate WeChat? To be honest, who would stay here if there was no concert? At this price, don't book it
Original TextTranslated by Google
Response from Property: Woo~~~ I feel so bad when I see your 1-star review~ Our hotel uses down quilts, which may be a little clumping due to the age, but it does not affect our normal warmth-keeping effect. Since the hair dryers in the early days of our store were generally functional hair dryers, they are indeed not as good as the high-speed hair dryers on the market now, but our hair dryers can also adjust the temperature and wind speed~ The robots in the store are also in the lobby to serve customers 24 hours a day. If you write your room number on your takeaway, our takeaway brother will directly put it into the robot's belly to help you deliver it to you~ Since the coffee you mentioned is the hotel's recent coffee machine, it has malfunctioned and is being repaired. I am really sorry! It rained at JJ's concert. I understand your mood. I hope that the next time you come to watch the concert, the sky will be clear and it will not affect your mood. I also hope that you can give Xiaopeng a chance to provide you with better service~
Guest User
Cozy Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Super satisfied. The hotel choice is very important when traveling. The hotel has a very high cost performance, and the facilities are also OK. The gym and laundry room are all normal. The room is comfortable and clean. The breakfast is rich, and the dishes are different every day. It is not far from the city and the panda base, and the transportation is convenient. There are also two large shopping malls around, with everything you need for eating, drinking and playing. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear friend, thank you for your super good review. We are so excited... Huan Xiaopeng has always provided guests with a warm and caring stay experience with the service spirit of "friendly, reliable, caring and thoughtful". At the same time, we look forward to your next stay! -----Warm and friendly Huan Xiaopeng
Guodehenanyi
Cozy Room (2 beds)
Stayed in Feb 2024
Family
14 review
2.2/5
Posted on Mar 9, 2024
The location of the hotel is OK. It takes only half an hour to get there by taxi from Chengdu East Railway Station without traffic jam. However, many details of the hotel are not well done, such as the scale cleaning of the bathroom is not in place. Some small details are not handled well. In addition, the breakfast of the hotel is also average, and there is nothing to eat.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and choice of our hotel. We are also very sorry for the unpleasant stay experience you have. We are also actively rectifying the problems you raised. We also hope that you can give us a chance to correct them and let us know your needs so that we can provide you with quality service! We will be committed to improving service quality and guest satisfaction and providing guests with a better accommodation experience. If you have any questions or needs, please feel free to contact our service team at any time. We will serve you wholeheartedly. Thank you again for your support and look forward to serving you again.