Xana Hotelle (Chongqing Jiefangbeibuxingjie Hongyadong)

Xana Hotelle (Chongqing Jiefangbeibuxingjie Hongyadong) Reviews

Xana Hotelle (Chongqing Jiefangbeibuxingjie Hongyadong)

No.45 Datong Road, Yuzhong District, Chongqing, ChinaView Hotel Details
Xana Hotelle (Chongqing Jiefangbeibuxingjie Hongyadong)
Xana Hotelle (Chongqing Jiefangbeibuxingjie Hongyadong)Xana Hotelle (Chongqing Jiefangbeibuxingjie Hongyadong)Xana Hotelle (Chongqing Jiefangbeibuxingjie Hongyadong)
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Xana Hotelle (Chongqing Jiefangbeibuxingjie Hongyadong) Guest Reviews

4.7/5
Outstanding
2130 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2130)
Positive reviews(2082)
Reviews with photos/video(186)
Convenient location(287)
Easy to get around(281)
Friendly front desk staff(232)
Classy environment(223)
Close to metro(60)
Would stay again(59)
Many dining options(50)
Elevator was OK(12)
Negative reviews(48)
Guest User
Deluxe Family Room
Stayed in Aug 2024
Family
4 review
3.5/5
Posted on Aug 15, 2024
The room we were first given was terrible. Dirty wall paper and very dim lightings. The staff offered to change us to another room. It was better but the lighting was just as dim. Room was unsatisfactory but the service was quite ok.
Response from Property: We have noticed your comments and deeply appreciate your suggestions. We have started to address these issues and ensure that we will create a better accommodation experience for you. We very much welcome you to visit again and check out our improved services.
Guest User
Elegant Room (No Window)
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Great hotel located in the very heart of Chongqing, Yuzhong area. It is close pretty much to anything you need. There are limitless shops and restaurants around the place. Room is clean and spacious with pretty view out of the window. Staff is absolutely the best. Even though I dont speak Chinese and they dont speak English they were super responsive in person and via wechat and helped me with every single request or question that I had. The price is fair and hotel is nice. Definitely recommend it and would definitely stay there when I visit Chongqing again.
Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our driving force to move forward. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Teoh Kar Lin
Elegant Room (No Window)
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Excellent stay and located at very strategic place. Near to CBD and walking distance to many tourist spot. Highly recommend to all
Response from Property: Thank you very much for taking the time to give us a good comment. You must be the driving force for us to move forward. We will continue to provide high-quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Guest User
Deluxe Room (2 Beds)
Stayed in May 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jun 4, 2024
Location very convenient.Hotel reception is nice.Room is spacious for 3.
Response from Property: Thank you very much for taking the time to provide us with comments. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Anonymous User
Elegant Room (No Window)
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 26, 2024
goooood
Guest User
Elegant Room (No Window)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel is in a great location, the front desk is very considerate, and they upgraded the room for free. They also clean every day. The hotel environment is also very good and the decoration is also very new! I highly recommend staying here
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Response from Property: Thank you very much for taking the time to provide us with your evaluation. Your affirmation is our driving force for progress. We will continue to provide quality services and ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Guest User
Elegant Room (No Window)
Stayed in Aug 2024
Couples
4 review
4.5/5
Great
Posted on Aug 19, 2024
I haven't stayed at Xi'an Hotel for a long time since Qingdao. This time the experience was good, especially the small tourist card at the elevator entrance was very considerate. The front desk lady also gave me a free upgrade. The location is very good and the price is very reasonable. The bathing supplies are fixed on the wall and cannot be opened, which is very friendly to girls. I hope the shower room can be equipped with a bracket. Girls may need to put combs, facial cleansers, etc. when taking a bath. Now there is no place to put them.
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Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Guest User
Deluxe Family Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
This is my second time staying at Xi'an. This time I chose a room suitable for family travel. The children have independent space and the room is very clean. The staff helped us clean the room the next day. The service is always online. Great!
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Guest User
Elegant Room (No Window)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The room is clean and hygienic. The environment and service are good. It is close to the city and the transportation is convenient
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Yangyang
Deluxe Room (2 Beds)
Stayed in Aug 2024
Family
12 review
4.5/5
Great
Posted on Aug 10, 2024
The bed in the room is big. The facilities are a bit old. The shower is good. The bedding is very clean. The front desk service is also very warm and patient. It's just that the elevator is not very convenient, but it's very close to the subway.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Weiliang
Deluxe Room (Double bed)
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Very good, very clean hotel. When I stayed at other hotels nearby, there were unknown people knocking on the door at night. This hotel is very good, with great management. It is also very close to the subway station. There are food, convenience stores, and pharmacies around, which is very convenient. It is not far from Jiefangbei, Hongyadong, Eighteen Steps and other scenic spots. If you are tired, you can wait for a taxi on the road and get back at the starting price. There is also a food night market downstairs at night. The hot and sour noodles and skewers are delicious. The sightseeing bus stop is also very close. Very good!
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Peter&Saly
Deluxe Room (Double bed)
Stayed in Aug 2024
Family
14 review
2.0/5
Posted on Aug 6, 2024
The lobby is on the seventh floor, and the elevator is so old that it feels unsafe. When I returned to the hotel at night, the elevator broke down and I was stranded downstairs for 40 minutes. I was really afraid of being trapped in the elevator. The room is understandably soundproof, and the conversation in the corridor can be heard clearly in the room.
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Response from Property: "Dear guest, I am very sorry that you did not have a pleasant experience in our hotel. Because the hotel rents the property floors to build the hotel, this side and the property share an elevator. In the past year, the 4th and 6th floors have been renovated and the elevator has been used to transport materials, which has caused the elevator to peel off. We have also contacted the property and are working on this matter. We are very sorry for the inconvenience. If you are trapped in the elevator, you can call the front desk directly. We will notify the engineer to arrive at the scene as soon as possible to ensure your safety.
Guest User
Elegant Room (No Window)
Stayed in Jul 2024
Family
10 review
4.7/5
Amazing
Posted on Aug 4, 2024
Seeing that I was with my child, the front desk upgraded me to a king-size bed room. Later, I renewed my stay for two nights, and they also gave me a discount price, which was good. The subway entrance is just downstairs. You can walk to Jiefangbei, Hongyadong, Daijiaxiang, Shancheng Trail, and Shibati. Eling Second Factory and Liziba are not far away. Here are some more suggestions for you. First, don't use navigation when walking (you will get lost). You can search how to get from where to where. There are usually videos to show us how to walk the most energy-saving (I didn't walk much uphill when I came to Chongqing, I just followed the videos). Second, don't buy refrigerator magnets, fans, and panda peripherals in cultural and creative stores. It's more affordable to set up stalls outside and you can bargain. There are a lot of panda peripherals, so be sure to compare prices. Downstairs is the B5 exit of the Linjiangmen subway entrance. There is an underground department store there, which is highly recommended. It has everything. I brought my baby to Chongqing and stayed there for five days and went shopping three times, and the baby was reluctant to leave.
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Sakatepeikeruanxiaoxu
Deluxe Room (2 Beds)
Stayed in Jul 2024
Family
4 review
4.5/5
Great
Posted on Aug 2, 2024
In this tourist city, every inch of land is worth a lot of money, and the cost performance is still very high. I just hope to have an extra dryer. I sweat a lot when I go out, and it’s crazy to dry clothes when I come back. The service attitude is really good.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to provide us with comments. Your affirmation is our driving force for progress. Thank you very much for your suggestions. We will apply to the leaders to add equipment to ensure that subsequent guests can enjoy a comfortable and pleasant accommodation experience in our hotel.
Anonymous User
Elegant Room (No Window)
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Everything is good. The room was cleaned very well. The front desk service was very good. No matter what you asked, they would answer you. They also called us in advance to let us know what time we would arrive and told us the route. I was very satisfied.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.