Rezen Kingtown Hotel (Chongqing Guanyinqiao)

Rezen Kingtown Hotel (Chongqing Guanyinqiao) Reviews

Rezen Kingtown Hotel (Chongqing Guanyinqiao)

No.15 Hongjin Avenue, Yubei District, Chongqing, 401147, ChinaView Hotel Details
Rezen Kingtown Hotel (Chongqing Guanyinqiao)
Rezen Kingtown Hotel (Chongqing Guanyinqiao)Rezen Kingtown Hotel (Chongqing Guanyinqiao)Rezen Kingtown Hotel (Chongqing Guanyinqiao)
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Rezen Kingtown Hotel (Chongqing Guanyinqiao) Guest Reviews

4.8/5
Excellent
7556 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(7556)
Positive reviews(7510)
Reviews with photos/video(1733)
Delicious breakfast(1493)
Friendly front desk staff(768)
Close to metro(407)
Would stay again(306)
Excellent afternoon tea(195)
Convenient public transportation(126)
Quality towels(28)
Negative reviews(42)
Nomintuya
Comfort Family Room
Stayed in Aug 2023
Solo travelers
7 review
4.5/5
Great
Posted on Aug 27, 2023
Overall nice hotel. Breakfast was okay. Didn’t have any juice or anything like that just water, tea and coffee.
Guest User
City-view Queen Room
Stayed in Aug 2022
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 14, 2022
It was good for overall. I had a problem in my bathrooms door in previous room. The hotel gave me a sweet room which was better. Upgrade room without any charge. One of hotel staffs which named 娜娜 Nana helped a lot. She is very kind. She prepared a breakfast box for my field trip leaving very early morning next day. She gave me a gift of waterbottle when I left. The hotel is little bit old and far from downtown but it was quiet and worth comparing a hotel in downtown.
Romain Rudy A
City-view Queen Room
Stayed in Jan 2022
Solo travelers
12 review
4.0/5
Very Good
Posted on Jan 23, 2022
The hotel is not far from Guanyinqiao but not on Guanyinqiao itself. The view was soso (office towers not really the city view I would have expected like on the photo). On the English version it's written bath or shower but there must have been a mistake with the translation. Anyway, it's a shower, spacious and clean. The bed is comfortable, decoration simple but clean, the room has an air purifier. I unfortunately didn't have time to get the breakfast which ends at 9, too early.
Response from Property: Distinguished guest officer! Hello ~ thank you very much for your stay and your evaluation of the hotel. The hotel is about 1.8km away from guanyinqiao pedestrian Street, and the room has a shower. May not meet your expectations, very sorry! Breakfast is from 7:00 to 9:30. If you don't arrive in time, tell us to cook a chongqing noodle for you. At the same time, if you have any dissatisfaction during the check-in process, please feel free to contact us and we will try our best to help you solve it
Dusan
City-view Queen Room
Stayed in Feb 2022
Solo travelers
81 review
5.0/5
Outstanding
Posted on Feb 3, 2022
Amazing rooms and personnel. A solid location. I recommend
Response from Property: Hello, distinguished guests. Thank you for your affirmation of xiaodun, is the biggest encouragement to us, Xiaodun will make persistent efforts to serve every customer, I wish you a happy New Year!
Hxinjingrushui
City-view Queen Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Hygiene: Very clean and tidy Environment: OK. The subway is convenient for going to Hongyadong and Liziba Service: Enthusiastic ❤❤ Beautiful and refreshing ice cream in four flavors 🍨🍨🍨🍨 Really considerate Additionally, the breakfast variety is enough
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6/7
MN·mn
Comfort Family Room
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The sanitation is first-class, giving people a clean and tidy impression. The room is equipped with matches, which makes people feel warm and considerate. I feel at home. I hope that the UBS interface can be improved. Thank the staff for their meticulous service.
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Response from Property: Dear guests: Hello! Thank you for your five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Chunyinongnongnongnongnong
City-view Queen Room
Stayed in Sep 2024
Couples
34 review
5.0/5
Outstanding
Posted on Sep 4, 2024
I stayed in this hotel when I arrived in Chongqing on September 1st. The experience was very good. Because I had a one-day break in Wulong, I left my luggage at the hotel and checked in again on September 3rd. The front desk reserved a room for me in advance and turned on the air conditioner, which made me feel at home.
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Guest User
Business Room (2 beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The room was very clean, the housekeeper service was very good, the hotel not only provided breakfast, but also afternoon tea, free ice cream, and foot bath buckets and milk at night. No matter how late you come back, just tell the housekeeper and he will deliver milk. The hotel also thoughtfully prepared a travel guide and routes to the attractions. I will stay here again next time I come to Chongqing. The hot pot near the hotel is also delicious.
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Gahaguiguzi
City-view Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel service is warm and considerate. Good night milk and steam eye masks are delivered to the room every night. The hotel is convenient for travel. It is within walking distance to the light rail station and very close to Hongyadong Jiefangbei. The breakfast is rich, with Southeast Asian-style potatoes stewed with beef brisket and Chongqing-style noodles. Recommended
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Anonymous User
Comfort Family Room
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Hygiene: Very clean and tidy Environment: Very quiet, good sound insulation, no sound at all when sleeping at night Facilities: One big bed and one small bed, a family of four can live completely, the parent-child room has a slide, the children play very well! Equipped with children's toiletries and slippers, the facilities are very good! Service: The service is very considerate, there is a special butler service, ice cream balls, iced green bean paste, and foot bath buckets are delivered at night, running all day to soak the feet is very refreshing! The breakfast is also very good, the noodles are delicious! Licheng Jundun is the best hotel we stayed in Chongqing, with a high cost performance. There is a subway entrance bus stop next to the hotel, which is very convenient to go out! I will definitely stay here next time I come to Chongqing!
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Response from Property: Dear distinguished guest, hello! Looking at your heartwarming comments, I suddenly feel that the efforts and seriousness of all the staff of the Royal Plaza Hotel are worth it. The years are quiet and my heart is at peace. There are a variety of delicious foods around the hotel to meet your different tastes. Only after experiencing it can you understand it. Continuing the same accommodation environment and more perfect service is what we can do for you. If you like us, remember to come back and see us. I wish you a happy life!
Guest User
City-view Queen Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The hotel stay was very satisfactory. We were a family trip and the butler service was very considerate. In the evening, there was a goodnight milk foot bath, a steam eye mask, and iced mung bean soup delivered to the room. There was also afternoon tea. It was very cost-effective and worth recommending. I will come again next time.
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Guest User
Business Room (2 beds)
Stayed in Aug 2024
Family
33 review
1.0/5
Posted on Aug 11, 2024
I don't know why it has such a high score. It couldn't be worse. It was so dirty. There was a smell of stale food in the room. The room was so old that it couldn't be worse. There were no disposable slippers in the room. I asked the waiter to clean the table for breakfast. I was also scolded. This is the worst hotel in the 20-day trip. Take a look at the real photos below and use your imagination! ! ! ! Picture 1 is the door of the room we were assigned at the beginning. It was so disgusting. The window couldn't be closed... Ctrip, think about it. Where did the good reviews come from? It's obvious that they were all ** brushed...
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Response from Property: Hello dear guests! Thank you very much for taking the time to give your feedback on Xiaodun. We have always been committed to providing warm service and comfortable accommodation experience, but unfortunately we did not meet your expectations. The hotel opened in 2009 and was renovated in 2018. We will return immediately. The room has been upgraded and partially renovated, and the design plan has been determined to ensure that our guests can enjoy a better accommodation experience. If you have any questions during your stay, please call the 24-hour front desk service hotline at any time so that we can solve the problem for you in time. Thank you for your feedback. We will continue to work hard to bring you a better service experience. We hope to meet you again soon. I wish you a smooth journey and a happy life!
Guest User
Business Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The hotel is very satisfactory. The breakfast variety is very rich, parking is convenient, the afternoon tea is delicious, the sour plum soup at the front desk is delicious, and there is also good night milk mung bean soup delivered to the room in the evening. The transportation is convenient and it is within walking distance of the subway entrance. I will come again next time
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Guest User
City-view Queen Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The hotel is very satisfactory. The ice cream at the front desk is delicious. The children like it very much. Goodnight milk and foot bath bucket can be delivered to the room at night. The butler service is very considerate. The sour plum soup at the front desk is delicious. The transportation is convenient and the free parking is great. I will come again next time
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Response from Property: Dear guest, thank you for your affirmation. I am deeply touched. We have been working hard to create warm service. There is no end to this road, but we will keep moving forward and constantly improve, striving to make you love it every time. Thank you for your company on the road ahead, welcome to visit us often.
Guest User
Business Room (2 beds)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The hotel is 10-20 yuan away from each scenic spot by taxi, or you can walk 3-4 minutes to Hongqihegou subway station to take the subway. Picture 1 is the hotel exterior, Picture 2 is the hotel restaurant area, Picture 3 is a twin room with two 1.3-meter beds, Picture 4 is the notes of Chongqing travel routes prepared by the hotel for guests, Picture 5 and Picture 6 are free afternoon tea, and Picture 7 is that the hotel room is equipped with a power card, and guests can charge their rooms after going out. The hotel basically responds to all requests, and also has our WeChat customer service manager, who can send WeChat directly if there are any needs. The hotel's careful service provides comfortable conditions for our travel. Thank you.
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6/7
Response from Property: Dear guest, thank you for your affirmation. I am deeply touched. We have been working hard to create warm service. There is no end to this road, but we will keep moving forward and constantly improve, striving to make you love it every time. Thank you for your company on the road ahead, welcome to visit us often.