No. 99 West Section of Xinhua Avenue, Qianjiang District, Chongqing, 409000, ChinaView Hotel Details
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Rose Plaza Hotel Guest Reviews
4.6/5
Very Good
483 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(483)
Positive reviews(473)
Reviews with photos/video(60)
Delicious breakfast(110)
Classy environment(78)
Friendly front desk staff(36)
Convenient parking(27)
Large rooms(20)
Many amenities(13)
Luxurious(8)
Strange smell in room(7)
Negative reviews(10)
Davis Lim
Deluxe 2-bed Room
Stayed in Jun 2023
Family
49 review
4.7/5
Amazing
Posted on Jul 1, 2023
I was impressed that manager 龚毅 could still remember me from my last stay in the hotel in 2016. She is always keen to help and serve. I felt most welcomed when I checked in on the first day of my long stay and was recognised by her telling me she remembers me from my previous stay six or seven years ago.
Response from Property: Dear guests, Your recognition for us is an encouragement, is a support, can give you a satisfactory experience is the direction we have been working, thank you for your support, looking forward to your next visit! Have a nice life!
Guest User
Deluxe 2-bed Room
Stayed in Oct 2024
Couples
75 review
5.0/5
Outstanding
Posted on Oct 14, 2024
1. The breakfast at the five-star hotel is incomparable to that of the general chain hotels and B&Bs.
2. The hotel staff are very polite.
3. The fried sea bass with black truffle and chives at the hotel's banquet hall tastes great.
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Response from Property: When you are awake, you can fill in the light; when you are asleep, you can catch the dream. It is a great honor to meet you. We will be together in the future. Thank you again for your affirmation of the hotel. I look forward to seeing you again. I wish you a pleasant journey!
Quanshangfengmanlou
Deluxe 2-bed Room
Stayed in Aug 2024
Booked for others
26 review
5.0/5
Outstanding
Posted on Aug 19, 2024
My friend has stayed here several times and has a good impression of it. When I came back here, I still felt as good as before. I will come to this hotel again in the future. It is very cost-effective.
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Response from Property: Time goes by, and good experiences are unforgettable. Thank you for your love and recommendation of us. Your recognition is the most precious to us. Roses will continue to work hard and look forward to meeting you again!
Anonymous User
Deluxe Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The hotel is very upscale. Standing at the entrance of the hotel and looking around, the scenery is beautiful. There are large pools on both sides of the hotel, shaded by trees, and the interior of the hotel is magnificent and classy.
The room is warmly decorated, the bedding is soft and comfortable, there is a living room, and the bathroom has a bathtub.
The breakfast is especially rich.
Original TextTranslated by Google
Response from Property: There is warmth in the heart, smile on the face, and joy in the eyes. It is said that the best journey in life is to be in a strange place and gain a long-lost touch. We are honored to bring you a satisfactory stay experience. Thank you for your beautiful pictures and five-star praise. At the same time, we look forward to meeting you again and bringing you a better experience. I wish you a smooth work, all the best, and a good mood every day!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Business travelers
5 review
3.2/5
Posted on Aug 4, 2024
The room decoration is old and the hygiene is average. The room is very damp and has a strong musty smell. The pillowcases and quilt covers are moldy. We reported it to the front desk and they quickly changed our room. The breakfast is good, rich and delicious.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Rose Hotel. We are deeply sorry that you did not have a good experience during this stay! The hotel attaches great importance to your feedback and immediately reported it to the housekeeping department for serious handling. At the same time, we will definitely improve the details of the room hygiene service. I hope you will be satisfied on your next trip! I wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Other
7 review
4.0/5
Very Good
Posted on Jul 25, 2024
The hotel is generally good. The outside environment is good. The lobby is quite spacious. The room facilities and size are also acceptable. The window of my room is a view of the mountain. The breakfast is quite satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Rose Hotel. We are very disappointed that we did not receive your 5-star praise. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable accommodation for you during your journey. We look forward to your next 5-star praise! I wish you a happy life!
Pingrongshan
Deluxe Queen Room
Stayed in Jun 2024
Solo travelers
37 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The room facilities are pretty good, the overall cleanliness is very comfortable. It has the standard of a five-star hotel, and it is a very good hotel in Qianjiang. The food in the hotel is also very good.
Original TextTranslated by Google
Response from Property: Dear Pingrongshan: Hello! We have devoted ourselves to creating a perfect "home" for you, hoping to add a beautiful scenery to your journey. We also look forward to your stay again. We will continue to work hard to bring you high-quality services and a more comfortable accommodation experience. Looking forward to meeting you again! I wish you a happy life!
Marivio
Deluxe Queen Room
Stayed in Oct 2024
Solo travelers
11 review
3.8/5
Good
Posted on Oct 27, 2024
I was very happy that the hotel upgraded my room. I could understand that there were piles of wood everywhere on the road. I could also forgive that there were no slippers in the room and I asked the waiter to bring me a pair. But when I saw a large clump of hair stuck on the wall while taking a shower, I felt that 3 points was not enough for hygiene. Equipment maintenance is a matter of money, but cleaning and hotel utensils are a matter of the attitude of the service staff.
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Wangdaxi214
Deluxe Queen Room
Stayed in Oct 2024
Family
48 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The hotel with the best stay experience in Qianjiang area.
The room is spacious and the service is thoughtful.
The breakfast is rich in variety, which makes the 4-year-old child fall in love with breakfast.
In addition, the front desk staff was very considerate. When I left, they specially gave me two pairs of home shoes to relieve the fatigue of the long car ride.
Original TextTranslated by Google
Response from Property: We have devoted ourselves to creating a perfect "home" for you, hoping to add a beautiful scenery to your journey. We also look forward to your return stay. We will continue to work hard to bring you high-quality services and a more comfortable accommodation experience. We look forward to meeting you again! Wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Xiao Cai is a good service at the front desk. I contacted in advance to reserve a room, but I arrived late. Overall, the service is warm, the facilities are complete, and it is clean and hygienic. The ladies are all pretty! 🤭🤭
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at Rose Hotel. We are very honored to receive your recognition. Meeting is fate. We cherish this fate with you very much. Your satisfaction with your stay is our greatest pursuit. I hope that Rose will always have your support and company on the way to her growth. I sincerely look forward to your visit again. I wish you smooth work and a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 18, 2024
The front desk service is great, the room hygiene is also good, this hotel in Qianjiang is very good!
Original TextTranslated by Google
Response from Property: Dear guest: I am really happy to see your five-star praise. I love you. Your high evaluation is our motivation to move forward. We will continue to make progress and look forward to your next stay. I wish you a happy life!
Hexiaogu💃
Deluxe Queen Room
Stayed in Feb 2024
Family
23 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Qianjiang people's own five-star hotel. I stay here every time I go home or go on a business trip. The price is very affordable. The room is large, with a sofa, clean and tidy, rich toiletries, a wide variety of breakfast, both Chinese and Western food options, and the mung bean powder is delicious. I highly recommend it. I will stay here again when I come back.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Your recognition is an encouragement and support to us. Bringing you a satisfactory experience is the direction we have been working hard for. Thank you for your support and look forward to your next visit! I wish you a happy life!
Anonymous User
Deluxe Queen Room
Stayed in Feb 2024
Family
13 review
2.2/5
Posted on Feb 18, 2024
This hotel has been open for a long time, and the facilities are relatively old, but it's still OK. But the check-in experience is not good. Because I have a shallow sleep and check in late, I asked for a room not close to the road, and the front desk said it was not noisy. As a result, the suona started to play downstairs at around 6 o'clock the next morning. At first I thought it was a funeral passing by, and I didn't care. As a result, it started playing again just as I was about to fall asleep, and it continued intermittently until more than 8 o'clock. I couldn't stand it anymore and called the front desk to ask, saying that someone was picking up the bride. The local custom is to play the suona when picking up the bride, no matter early or late. After the complaint, the hotel's attitude was very disappointing, saying that they couldn't do anything about it, anyway, it was irresponsible. I respect local customs, but since the hotel knows that there are such customs in the local area, we also made requests when we checked in, why did the hotel push the responsibility in the end? This five-star hotel is really not a five-star hotel, choose carefully.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Rose Hotel. During the Spring Festival, there are many auspicious days and many newlyweds get married. Playing suona is a local custom. When the wedding guests check in, the front desk will inform them of the relevant regulations for check-in. However, I am very sorry to disturb your rest. We will definitely strengthen communication in the future to avoid similar incidents. Welcome to stay next time. I wish you a happy New Year, all the best, and a happy family!
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Couples
5 review
4.5/5
Great
Posted on Aug 11, 2024
The hotel is an old star hotel. In those days, both the decoration and facilities were good. However, now the decoration style and facilities seem a bit old. The hotel has free parking and the service is quite considerate. The front desk upgraded the room for free. The upgraded room is more spacious and the hotel breakfast is richer. Overall, it is worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for choosing Rose Hotel and making such a detailed review. Rose is an old five-star hotel. Its facilities are not as new as those of new hotels, but the room facilities and functions are well maintained. Some facilities are also being updated. Thank you for your support and look forward to your next visit! I wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Family
14 review
4.0/5
Very Good
Posted on Aug 8, 2024
This is an old hotel and may be a bit old. The facilities are rather outdated. There are some mold spots on the head of the bed, which may be due to the dampness. Other places are OK. There is a place that sells Qianjiang chicken offal opposite, but the taste is so-so.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Rose Hotel. We are deeply sorry that you did not have a good experience during your stay! Regarding your feedback, we have informed the housekeeping department to deal with it. Rose is a long-established 5-star hotel. Some facilities and equipment are being updated. Welcome to visit us next time and wish you a happy life!