Name: Hotel Stein - Adults Only
Address: Giselakai 3, Salzburg, Salzburg State, 5020, Austria, Giselakai 3, Overseas, Austria
Rating: 4.4

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We chose Hotel Stein because of the location and beautiful view from the hotel room. It has a nice rooftop bar and restaurant  Hotel staff are very friendly and helpful. We wanted to visit Designer Premium Outlet and they guided us on map, directions to board the bus. One of the front desk lady even offered to give us a slip of paper to exchange for discount vouchers at the premium outlet. Rooms were new, clean and updated. Nice lounge area at the ground floor lobby.

Astonishing location and service. This is a place I'd come back to for sure.

要注意18歲以下真不能入住！帶孩子衹能被安排到其他協議酒店

Please note that children under 18 are not allowed to stay! Children with children can only be arranged to other contracted hotels

Sauna

Restaurant

24-hour front desk

Luggage storage

Wi-Fi

Breakfast

Pets allowed

Non-smoking room

All Languages

English

Chinese

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Petite Double Room with City View

Small Double Room With City View

Small Double Room

Double Room Small

Junior Suite

This is a well positioned hotel, with  trendy rooftop bar and resto, but in my opinion not worthy of a four star rating. It falls well short on service – detail below. ARRIVAL – don’t expect a doorman to come running to help with your bags. Might take you a few minutes to find one, likely you will have to carry your own bags through the revolving door, there is no access to the street for a luggage trolley. PARKING – Hotel doesn’t permit parking outside, neither is valet service offered to their parking 400mtrs away and a long drive around the city one way system. In the rain this is a truly unwelcome experience.  ROOM – We booked the best possible room, Honeymoon suite 203 at 1,866euro for two nights. Room was spacious and nicely furnished, impressive stucco ceiling, but a large part of the night excessive foot stomping noises coming through the roof from above. Hotel seemed to have difficulty preventing this noise. SERVICE – don’t expect evening turndown, no housekeeping staff present during the evenings. Dinner in the rooftop resto was pretty amateur service and limited menu. Pub food. During dinner at 9.30pm I asked for extra French fries but told that was impossible due to the Chef going home early on Mondays, the waiter kindly volunteered to prepare my dessert! Apparently, he informed us that on Mondays the hotel drops its service levels. First time I have experienced star ratings that fluctuate as a matter of routine on different days of the week. Check out similar experience to arrival - one receptionist doing her best but inadequate service. Management poor here. Much better places to stay in this beautiful city. 

Hotel Stein was a wonderful experience for two young travelers. The hotel was located perfectly in the city, a short walk across the bridge to the beautiful old city, and an even shorter walk in the opposite direction to great restaurants and shops and hiking. On arrival, the receptionist could not have been more kind and helpful. She provided us details on the Salzburg guest card (which paid for itself in less than an hour), as well as helpful information on local restaurants.  The room was perfectly fine for a few days in the city, actually bigger than expected.   I’m not sure why there are a few bad reviews in here. Some people complaining about noise and room size but I suspect they’ve never been to a European city before.

Only spent three nights in Salzburg, but this was the ideal location.  Wonderful hotel with immediate access to a whole range of activities and shopping experiences. Only a 10-minute taxi to the train which was easily walked because it is a flat transit.  Immediately outside the hotel was the bridge to the old town. And the funicular to Fortress Hohensalzburg.  We went on a ”Sound of Music” Guided tour and the pickup point was only a five-minute walk from the hotel. Once again, all flat.  Also noteworthy was the delicious kebab house in the lane directly behind the hotel.  Salzburg is beautiful and if we ever visit again, we gladly stay at Hotel Stein.

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Discover 103 reviews of Hotel Stein - Adults Only, rated 4.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Stein - Adults Only Reviews: 103 Verified Reviews Latest 2024 | Trip.com

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