SAVLA Hotel (Hongyadong Branch, Monument to the people's Liberation Pedestrian Street, Chongqing) Reviews

Response from Property: Dear guest, thank you for choosing SAVLA among many hotels! Everything we do has only one goal: to satisfy you. Your praise is the best gift to us! Thank you for this wonderful fate that allows us, who are strangers to each other, to meet here among millions of people. We will persist as always and live up to your affirmation. Thank you for your love! Welcome to visit again and wish you a happy life!

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. The hotel rooms have been undergoing some renovations in recent days. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again and wish you all the best!

Response from Property: Dear guests, thank you for your support and affirmation of our hotel! Seeing this review, I feel that the sky is full of white clouds, the sun is bright like spring, and the sea is blue. May our service make your life as beautiful as the scenery! Looking forward to your visit again, may all the good things always be with you!

Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!

Response from Property: Thank you for choosing and staying in our hotel~ Thank you for your good comments!~ Wow! I received your high praise! Hehe, I am so happy! It is a great encouragement to all our front desk staff~ We will definitely keep up the good work! It is an honor for our hotel to add pleasant memories to your trip to Chongqing! We are very, very looking forward to your visit again. I hope we can give you a full score experience next time. I am also very happy that you can have fun in Chongqing~ I wish you a smooth work and a happy life! SAVLA Hotel is located in the core of the city center. It only takes 10 minutes to walk to Jiefang Business District, Hongyadong, Yangtze River Cableway, Eighteen Ladders, etc. There are subway stations and bus stops downstairs of the hotel. It is very convenient to go to the airport, railway station and surrounding attractions. SAVLA Hotel looks forward to meeting again~, we will keep up the good work and live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!

Response from Property: Thank you for choosing and staying in our hotel~ Thank you for your good comments!~ Wow! I received your high praise! Hehe, I am so happy! It is a great encouragement to all our front desk staff~ We will definitely keep up the good work! It is an honor for our hotel to add pleasant memories to your trip to Chongqing! We are very, very looking forward to your visit again. I hope we can give you a full score experience next time. I am also very happy that you can have fun in Chongqing~ I wish you a smooth work and a happy life! SAVLA Hotel is located in the core of the city center. It only takes 10 minutes to walk to Jiefang Business District, Hongyadong, Yangtze River Cableway, Eighteen Ladders, etc. There are subway stations and bus stops downstairs of the hotel. It is very convenient to go to the airport, railway station and surrounding attractions. SAVLA Hotel looks forward to meeting again~, we will keep up the good work and live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!

Response from Property: Thank you for choosing and staying in our hotel~ Thank you for your good comments!~ Wow! I received your high praise! Hehe, I am so happy! It is a great encouragement to all our front desk staff~ We will definitely keep up the good work! It is an honor for our hotel to add pleasant memories to your trip to Chongqing! We are very, very looking forward to your visit again. I hope we can give you a full score experience next time. I am also very happy that you can have fun in Chongqing~ I wish you a smooth work and a happy life! SAVLA Hotel is located in the core of the city center. It only takes 10 minutes to walk to Jiefang Business District, Hongyadong, Yangtze River Cableway, Eighteen Ladders, etc. There are subway stations and bus stops downstairs of the hotel. It is very convenient to go to the airport, railway station and surrounding attractions. SAVLA Hotel looks forward to meeting again~, we will keep up the good work and live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!

Response from Property: Dear guests, thank you for your support and comments on our hotel! Your recognition is an encouragement and support to us. Bringing you a satisfactory experience has always been our direction of effort, and we will continue to do better! All the staff of SAVLA Hotel wish you a good mood every day and look forward to seeing you again!

Response from Property: Dear Guest: We are deeply sorry for the series of problems you encountered during your stay. Your feedback revealed serious deficiencies in a number of areas including service quality, facility maintenance and staff training. We completely understand your disappointment and frustration and this experience should never happen to any guest. In response to the specific issues you mentioned, we will immediately take the following emergency measures: Room hygiene: Immediately conduct a comprehensive review of the cleaning process to ensure that each room meets the highest cleaning standards. After each room is cleaned, the store manager will carefully check and confirm Check-in will be arranged after there are no problems. Employee attitude: Provide serious education to the employees involved and conduct comprehensive customer service training for all employees, emphasizing the importance of professionalism and courtesy. Facility issues: Comprehensive inspection and maintenance of all facilities and equipment (projectors, smart toilets, etc.) to ensure convenient use. (If the hot water problem has been checked and there is no problem, it may be that the direction of your faucet is reversed) Internal communication: Improve the communication mechanism between various departments to ensure that employees can solve guest problems in a timely manner. Complaint handling: Establish a more effective complaint handling mechanism to ensure that guests' opinions are handled promptly and properly. We greatly appreciate your detailed feedback, which is crucial for us to improve the quality of our service. We will take this as a severe lesson to comprehensively improve our service levels. We apologize again for bringing you such a bad experience, and we kindly ask you to give us a chance to correct our mistakes.

Response from Property: Thank you very much for your stay and praise! We are very happy to bring you a good time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!

Response from Property: Thank you very much for your stay and praise! We are very happy to bring you a good time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!

Response from Property: Dear guests, thank you for your stay and rating. Sorry, the glass doors of the toilets in all rooms of the hotel are transparent. If you have any inconvenience, you can cover them with a bath towel. There are also many free videos stored in the projection mapping equipment. If you have a movie membership, you can throw the screen and watch it. Have a nice trip!