Hotels in Jilin

"The five-star rating is for Zongzi (a staff member). They arranged for my luggage to arrive early, and the person who took over for me was excellent. On the downside, when checking out, there were a lot of staff members asking for good reviews. If a service is good, I'll naturally give one. For example, last time, they charged me 12 for the mini-bar and still asked for a good review, which I really didn't want to give. Otherwise, this time, I really felt like giving a 2-3 star rating. Some of the front desk staff I encountered this time were a bit lacking. It feels like the more I come, the less attention I receive. This time, I didn't get a room upgrade, though they did give me some fruit. If there's an empty room, they should definitely upgrade to improve the experience. For breakfast, if one portion is provided, it would be great if another could be offered for VIPs. None of the four of us went to eat. 1. There was an issue with the pillows in the room. I was too lazy to complain about it, but you can see in the video, there were hard lumps – I don't know what they were. If it weren't for Zongzi's excellent service, I would honestly consider giving a 2-3 star review. The Vianna next door is half your price, and their service was better when I went. But maybe it just depends on the person. 2. I overheard a department responsible for external car services – I don't know what it's called. This was a particularly unsatisfactory issue. They were complaining about a guest who parked to go upstairs to get something, saying that just because a guest spends a hundred yuan, they act like they're superior. To complain about guests when you're in the service industry – that's really not the standard you should have. Everyone has urgent matters sometimes. To speak ill of guests behind their backs, especially when you're supposed to be the best hotel in Jilin, is unacceptable. What's wrong with spending money? The hotel rooms aren't even worth this price; what you're paying for is the service. And then you talk behind our backs and nitpick."

"The room was very spacious. We arrived quite late, well past midnight, but the front desk quickly checked us in. After we checked out, the front desk called to let us know we'd left a power cord behind and immediately offered to mail it to us via WeChat. However, since it was for our child's constant-temperature kettle, we decided to go back and pick it up. The hotel's service was warm, thoughtful, and proactive, with a very positive attitude. The breakfast staff were also incredibly enthusiastic. We were very satisfied with this stay!"

"The hotel's location is great, convenient for getting anywhere, and taxi fares start at the minimum rate. The staff are very enthusiastic, and the breakfast for 18 yuan offers incredible value for money. The room is spacious, the bedding is comfortable, and there's a large sofa that can easily sleep an adult. They also have products at unbelievably fair prices. On the 13th floor, there's a restaurant, billiards, a gym, and even washing machines – something for both adults and kids to enjoy."

"Hotel is rather near to the Jilin train station. Exit via the west entrance. It is a 5-8mins walk away. However, for families with baggage, a Didi/taxi ride is just 6-7 yuan away. Rooms are modern. Lots of eateries nearby. Also found out there were plenty of malls selling specialist winter gear nearby. Huilong shopping mall level 3/4 for the jackets. Da Fu Hao mall a short 3-4 mins walk from there for the winter shoes. Another mall for the skiing attire. Can consider getting your winter stuff here before going to your onwards winter holiday at Changbaishan or Haerbin."

"I've never actively left a hotel review before, but this place truly deserves five stars for its service, facilities, and dining. It's awesome! **Location:** Step outside and turn the corner, and you're surrounded by amazing food. I ordered a lot of takeout from here and ate until I was stuffed, yet my wallet barely took a hit. **Service:** In the morning, they called to ask about my preferred check-in time. Upon arrival, three front desk staff immediately assisted me, and they proactively upgraded my room since one was available. A kind gentleman helped me carry three takeout orders and my luggage to my room. When I asked for a disposable bathtub liner, an auntie brought one to my door right away. In the evening, I wasn't feeling well and wanted hot milk. After my takeout arrived at the front desk, a young lady microwaved it for me and delivered it to my room, even asking if I needed a heat pad. **Room Facilities:** They perfectly met my needs. The disposable toiletries in my booked room were great, and there was a vanity table. The Dyson hairdryer kept my hair from getting frizzy. I'm not one to nitpick, but to be objective, I checked some spots that looked like water stains and found they were actually scratches, not a sign that the room wasn't cleaned properly. The hot water came on quickly, there was a humidifier, and the underfloor heating wasn't too hot. The gym was also very good; the equipment met my needs. **Dining:** My breakfast was simple, but the variety and quality of the food at the hotel's restaurant were great, and the dining staff were very enthusiastic! I forgot to take photos, but I will definitely choose this hotel again for my next trip and recommend it to my friends!"

"The room was very clean and cozy, and it even had a humidifier. The front desk service was incredibly warm and friendly; they even shared their personal Jilin travel guide with recommended routes for dining, attractions, and activities. The hotel's location isn't far from the Rime Island scenic area, making it quite convenient for getting around. Highly recommended! 🤙🤙🤙"

"Fantastic! The front desk sold some lovely cultural and creative products, which saved me time from shopping elsewhere. They also gave us complimentary tickets to the bathhouse, and we practically had the third floor to ourselves. Breakfast was incredibly rich and varied, and the housekeeping service was very thoughtful. Noticing I enjoyed coffee, they deliberately left extra packets and even a kind note."

"The hotel is right next to the high-speed rail station, which makes travel convenient. The rooms have good bathroom facilities, comfortable bedding, and good value for money."

"The room facilities are very user-friendly, and the service level and attitude are excellent. The hotel's breakfast is also rich and varied. The location is very close to the bustling Henan Street, and Hunchun Street Night Market is right outside the front door on the right. It's just over a hundred meters from the famous Songhua River, which makes the night view even more beautiful, and boat tours of the Songhua River are practically on your doorstep! I've stayed at the Atour Hotel on Beijing Road in Jilin City several times now, and it's genuinely good."

"Facilities: Aside from the bed and TV stand, the room also came with a sofa and a small table, which was really convenient for organizing our bits and bobs. On the first floor, there's a free laundry room, and after our clothes were washed and dried, the front desk staff even packed them for us in their custom tote bags. Cleanliness: Spotless. They also have various drinks available on the first floor. Ambiance: There are a few pink loungers outside the entrance, and the colorful balloon-shaped lights are adorable. It's super easy to get to the riverside from here, where singers perform live and connect with each other – it's really lively. Service: Excellent."