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The hotel is located in the Danube Forest and near the beautiful beach (without street between!). The sports offer is also very good. We have visited the hotel since 2000 - especially because of its wonderful location and the related rehabilitation. We always say to ourselves ”The riders here - thank God - all passing in the direction of Zingst, Prerow, Wustrow and Ahrenshoop and have no idea how beautiful it is in Dierhagen Beach” :) The price-performance ratio is no longer comparable, Unfortunately, the gastronomy is no longer convinced as in the past. It is a sense that it is saved everywhere. A light view is here, director Mrs. Heinz, who has always had an open ear and this has been done for many years, Since we first made a acquaintance with her. We are happy to come back, even if we were no longer as satisfied as in the early years!

We were spontaneously for a night there. Beautiful, quietly located hotel. Super nice staff, bar very competent and delicious cocktails. Eating was great. Breakfast for everyone with something. We had eaten on the terrace in the evening and morning, which was very pleasant. Rooms were beautiful, clean and the mattresses did not cause back pain. We had not managed to get the pool and wellness area in the short time. The beach and the Baltic Sea are very close to the beach and is very good at 10 minutes.

We had our family Christmas here. Besides the nice design of the hotel and the clean rooms, there is nothing good about this place. The service here was unfriendly, slow, and disorganized from the start of our booking through check out. The staff seems to be mainly comprised of grumpy trainees. They also don’t seem to speak German or English very well, which understandably makes it difficult to provide good service. The painful experience started with the booking process. Our group wanted a block of 6 suites. The reservations team took 7-9 days to respond between each email, sometimes only after me following up. In the week leading up to our stay, the team was a bit more responsive, but in general they made it needlessly difficult to organize our stay with them. When we arrived, we didn’t even get a “hello” from the reception. The keys were shoved in our face and no info or help was offered (no info about breakfast, where the facilities were, no offer of help with our luggage). Except for the breakfast, the food is overpriced, the selection is not great, and taste-wise, the food was pretty bland and unmemorable. One night in da Mario, we waited 20 mins to get our leftovers packed, and we ended up just leaving as it seemed the staff had totally forgotten about us. Another night in the Brasserie, the staff seemed very annoyed to serve us - to be fair it was busy that night, but our group felt unwelcome and uncomfortable there. They’ve overpriced a lot of their food and drink; make sure to bring your own water bottles or you’ll be stuck paying 7,90€ for 0,5L water. One night we asked for two liters of water delivered to the room; the bill including service charge and tip was nearly 40€ 😄 The last little treat from their staff came today: due to illness, we needed to late cancel two of our spa reservations. When we canceled, the spa generously offered to let us cancel free of charge. However, after we left, their team emailed us to let us know nevermind, we would have to pay after all.