"It was a very nice experience, the hotel in general is beautiful, the room, the pool, the water park, everything is super good and clean, the entertainment is good, the theme restaurants are very good, the food is good at the buffet but does not have much variety, the collaborators in the pool and water park area (security) are excellent, very helpful and very willing, the guy from the seafood buffet area is excellent, however, he has things to improve, for example, the waitress Katherine from the buffet, a short and chubby girl, rates the customers, it was very uncomfortable to see how she treated foreigners, very different from our table, where she didn't even put water on the table, it was in very bad taste because it happened several times. Likewise, the guy who makes the hamburgers in the pool area next to the bar lacks training to deal with customers, has no empathy whatsoever and does not care about leaving the customer 20 minutes waiting for a hamburger without having anyone else in front of him, as he did with me under the sun, I did not want to order again, in total the hotel is good and for one or two people you can't ruin such a nice experience."