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We’ve just had a perfect wedding at the Mount Pleasant hotel, the whole experience was superb. My new wife and I stayed in the Taitinger spa suite, which was superb. Many of our guests stayed over and they all commented on how spacious and clean their rooms were. The only slight downside was noise in the corridors during the night which bothered some, but we weren’t affected. The food and staff in the restaurant are both of a high standard. We noticed that this hotel doesn’t seem to be affected by a lack of staff, which is something that seems to be commonplace nowadays. That really makes a difference to your experience. The wedding experience at this hotel was perfect and we would recommend it to anyone thinking about booking their wedding there. Paige, their wedding coordinator is excellent, as are all of the staff who work efficiently to make your day so special. Ross in particular was also excellent and although the hotel hosts many weddings they still managed to make ours feel special and unique. The whole day went seamlessly with fantastic food and service throughout. Thank you so much, we will be back!

we have just returned from a 2 night stay at the hex. the check in was quick and we were told about things. although the reception area is a short walk from the hotel. we were on the 2nd floor where we could see the wolves and tapirs. it was very quiet except for the sea lions making some noise nothing major. our room was of good size with a comfortable bed and lovely pillows. there was a hospitality tray which contained a good selection. also a safe and small fridge. the only downside was the bean bag . the room and bathroom was very clean. there was a good selection of toiliteries in the reasonable sized bathroom the shower was excellent with plenty of hot water. there was a room containing vending machines micriowave. the breakfast in the bistro was of good choice. we ate here for our evening meal which was good value although drinks r a bit on the expensive side. evolution the other dining area was closed. electric scooters are available to hire , it is a long walk round the park but plenty of benches to rest if needed. our stay was very enjoyable and cannot wait to return very soon/

We stayed here the night before we were due to fly from Robin Hood airport and what a gem of a hotel! Staff went above and beyond to make our stay laid back and comfortable. Simon the duty manager was very friendly and helpful! Simon preempted our needs and approached us to arrange our transport to the airport with out us having to ask! The customer service we received was far greater than any other chain hotel we’ve stayed at. The breakfast has an extensive choice and although it was busy in the morning it was managed very well! The room was comfortable and met all our requirements for our stay. Overall a nice night away before we go on holiday! Thank you!

From the moment I arrived on a very wet Wednesday night I was greeted by very friendly staff on Reception who processed my checkin really fast and pointed me in the direction of my room. The room was clean and well presented. For a budget hotel this hotel is great value.

WE HAD A FRIDGE The toilet sit had some soap smudge on it and initially thought is something else but if foamed when tried to clean it (I always have sanitizer with me as is only human to miss a spot and do a mistake. Didn't kill me cleaning that myself. Housekeeping job ain't easy. Bless you all. Just keep a better eye to avoid Karen type❤️) The receptionists were all friendly and happy to assist me with both check in and check out. We absolutely loved our room and the view was magnificent. The dawn was heavenly seen from our window❤️ What I loved the most was the fact that in the room we had a FRIDGE. Many hotels don't have that anymore and imagine having a room without a fridge with this heatwave going on 🥵 I will attach a photo with our beautiful view🤩 This hotel will be my top choice whenever I'll need a room around the area. Clean room, clean hallway, clean reception area. Please keep an eye for the accessible rooms. Read all description and detail before booking as they have special rooms for people with a health condition and the room will have some things at a low level to the ground. Will be your fault for not choosing the right room not the hotel's as you need to read description always. Don't take it out to the staff for your own mistake😊 Seen a lot complaining about that, as I've seen also about the rooms accessible and didn't understand the term initially, until I went through the details. After reading the details I knew exactly what room I need to book and what would not be convenient for me🙌 Bless you all and hope this review will be of help to some of you at least 😊