Hotels in Cardiff

"The hotel is a bit old, with a classic, vintage decor. Its location is absolutely superb, right at the entrance of a large, upscale shopping mall and a bustling pedestrian street. Nearby, you'll find the city's biggest market and a plethora of bars and nightclubs. Breakfast was decent; not a huge variety, but very filling. Unfortunately, the elevator was on the second floor and out of order. Hauling three large suitcases up to the third floor was a nightmare. On the upside, the room I stayed in was incredibly spacious, over 50 square meters, with a very large bathroom…"

"Great location, convenient for sites. Good rate which included breakfast. Difficult to get to by car. Using Waze is much better. Didn’t get the room type booked but managed for 2 nights. Agent at checkin took several minutes before acknowledging me in the queue. I would have been happy being told ”I’ll be with you in a few minutes” instead of being ignored whilst he chatted with his colleague about what seemed to be an issue. I believe because he was distracted, we weren’t given any hotel information - i.e. location of lifts, breakfast time etc. which is standard. Breakfast service wasn’t great the first morning. Second morning was much better. I think it’s because we arrived at approx. 10:30 on the first day and the team was ready to go as I could hear them counting down the minutes to the end of their shift. No hot drinks offered; told drinks were on the buffet when in fact they needed to be ordered. Drinks eventually brought on asking again, but no cups. Had to ask for them. Quite noisy at night because of all the bars and restaurants outside, which meant the window couldn’t be left open, as the room was quite warm, despite adjusting the temperature of the HVAC system. Very nice, modern hotel, could improve with better staff training."

"Everything was great. The location is very close to the town centre, and the room was clean with a lovely view, a bit small, but perfectly fine. The hotel also offers luggage storage, which is ideal if you want to explore a bit more after checking out."

"Location is extremely good closed to Cardiff station. Room is big. Clean bed. Restaurant looks good. Is one of good choice to stay in Cardiff."

"I couldn’t not fault the hotel, I amazing stay the staff were very helpful and friendly too. Hotel is right by central, easy access to pubs and restaurants. The room was fabulous too OMG I didn’t wanted come home. :( I had room service I had pasta bolognaise which was blinking lush I wanted another one."

"Lovely hotel conveniently located in the centre of Cardiff. Lovely spacious room with a huge bed which was so comfy - we slept so well. A/C in the room too. Very enjoyable breakfast with plenty of food choices. Would highly recommend this hotel ."

"It was a pleasant stay in Future Inn. Staff are very approachable and reliable. The hotel serves delicious food, in huge proportions as well. The hotel is always clean and has a welcoming vibe. Will definitely come back when I visit Cardiff again."

"The hotel is located in a very nice area where it’s easy to get a taxi or walk anywhere within the town. However, the mobile signal was quite weak, and the hotel Wi-Fi kept disconnecting - I had to log in again every time, which was quite inconvenient when trying to work. The room had a strong smell of rubber or leather, which made me feel sick and gave me a headache throughout my stay. The shower drainage didn’t work properly - no other drainage hole in the bathroom, and it eventually overflowed. I had to call the maintenance team to fix it. After lying on the bed for a short while, I noticed red, itchy patches on my face, almost like insect bites. I later found out that strong detergent used in washing the bedding can sometimes cause skin irritation. That night, I slept with a clean towel over the pillow and asked for fresh bedding the next day. Although my companion didn’t have any issues, I’d recommend anyone with sensitive skin to cover the pillow with a clean towel just in case. Overall, the services provided by the hotel were not bad, but the condition of the room and the reliability of the Wi-Fi definitely need improvement."

"Comfortable and Modern Stay I had a pleasant stay at this hotel. The design was simple yet modern, creating a relaxing atmosphere. The room was well-maintained, featuring a spacious and comfortable bed. The bathroom was clean and well-equipped, adding to the overall comfort. A great choice for a straightforward and enjoyable stay!"

"Had an overnight stay to take my granddaughter to Build-A-Bear. Was made to feel welcome from the moment we arrived. It was very clean, and even though I had an economy room it was quite spacious. The breakfast was one of the best I have experienced with plenty of choice."