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8.6/10
Very Good
GGuest UserNice hotel but bit out of way of Cardiff centre. We were advised not to walk back at night but use a cab service as the area being developed and we were just warned it may not be as safe as we would expect
Hotel was busy and at breakfast it was hard to find a table free or cleaned for you. Coffee area was very untidy and littered and floor by food felt slippy and the area was messy with food. Room was nice and spacious. Our TV didn't work, there was a cut cable on it. Don't think I'd go again but once area is developed it could be a good place
SSonjaLVery friendly and helpful staff. The breakfast was excellent and replenished frequently so was always fresh. The bar was welcoming and reasonably priced. Our little dog was with us and made a complete fuss of by both staff and customers which she loved. Overall a lovely stay in a great hotel in an ideal location for accessing cardiff and surrounding areas.
CCHEI WAI GRACEThe apartment is very clean and convenient. Walking distance to the nearby supermarket and restaurants. It’s only 3 minutes drive to the University of Cardiff.
AAsTaN FeRnAnDeSThe stay was really good overall the room was clean, comfortable, and everything went smoothly. The staff were friendly and helpful, which made the experience even better.
However, I was a bit disappointed that I had to pay £16 for parking for the whole day. It would have been nice if parking was included in the stay or at least offered at a reduced rate for guests.
Apart from that, everything else was great and I enjoyed my stay
AAniwithluiI stayed here for a business trip for one week. The room seemed to be clean but it is so dark that you can’t really tell if it is clean or not. That’s actually an issue - the lightening is bad. I couldn’t really work in the room since it had only a yellow ambient lightening and not a normal main source of light. The bathroom can be slightly cold if you don’t leave the door open so that warm air from the A/C can enter. It is shameful that they don’t have a breakfast included, especially for long stays in the hotel which is not so cheap and out of the center… at least one small sandwich would make things better, but nop 👎🏼. Another thing is that the area is not very nice. Unless you have to do something in that area, i don’t recommend you to stay. I was even told by taxi drivers to not walk around alone after it gets dark. Before I knew that, I did take a walk and it really felt a bit unsafe. The staff was ok, I didn’t have much contact with them. Only had an incident when I arrived - they couldn’t find me in their system (it was booked under other name by mistake but I actually changed it a week before arrival so I don’t know why they didn’t have updated information). There is a small gym, but almost all machines, except one, are for cardio exercises. Almost no restaurants or shops in the area.
GGuest UserGreat stay at Future Inn Cardiff. The room was spacious, clean, and very comfortable, and the staff were friendly and helpful. The location near Cardiff Bay is excellent with plenty of places to eat and things to see nearby. Free parking was also a big bonus. Would happily stay here again.
AAnonymous UserGreat location, walking distance from the high street, with easy access to restaurants, bars and the Cardiff Castle.
The room is clean, the staff is friendly. Our room was a little bit outdated but we had everything we needed.
GGuest UserLocated in the middle of the city centre close to castle and local attractions. Unfortunately room backed into a night club which played music till 4am. If you are a light sleeper this could be an issue. Other then that lovely place.
BBethSaidSmileIt is a good hotel, good size swimming pool & have both steam room and sauna, however, been twice now on weekdays and both times very busy.
Mainly self check-ins which loses the personal touch I feel and not too happy charged extra for parking giving the location of the hotel.
Great service in the restaurant.
MMrs j PlunkettStayed at this hotel for five days the beds was very comfortable. Rooms are very clean. Waitrose and Lidl‘s two minute walk regular buses into Cardiff. Breakfast available at the hotel. Staff are absolutely lovely and always ready to help. She’s a very friendly hotel with country walks nearby rooms have bath with a shower always hot water available me and my husband had a very comfortable pleasant stay well definitely return the hotel is more of a motel but would not hesitate recommending as you have everything you need the rooms are basic but do you have a kettle tea and coffee supplied clean towels extremely comfortable bed and the rooms are clean staff are very welcoming and friendly