Browse reviews and ratings from real guests to find the 4-star Cardiff hotels that suits your needs.
9.0/10
Great
GGuest UserI requested a room away from the road and got one which was appreciated. Really warm welcome from reception staff on arrival and in the restaurant at breakfast, which was excellent. Reception areas, bar, restaurant and lifts were all modern, clean and offered plenty of seating. Our room was very clean and the bed/pillows were very comfortable. If i was being really picky the room, bathroom and corridor could probably do with a refurb or bit of tlc but for a 1 or 2 night stay the hotel ticks all the boxes and we were really pleased that we chose Holiday Inn.
BBrifertvI had a very good experience staying at Hilton Cardiff. The hotel felt extremely safe and well managed throughout my stay. One thing I noticed is that they are very strict about not allowing visitors after 9 PM. At first, it was a bit disappointing, but honestly, it also made me feel much safer knowing they take security seriously.
The service was excellent from beginning to end. The staff were always kind, attentive, and always willing to help with anything I needed, which made the whole experience feel very welcoming.
My room was comfortable, clean, and well maintained. It was also cleaned during my stay, which I really appreciated and added to the overall comfort.
The location is another big advantage the hotel is just steps away from Cardiff Castle, making it perfect for exploring the city. It’s also only about a 20 minute walk from Cardiff Central railway station, which made getting there and around very convenient.
One morning I decided to try the breakfast buffet, and it was definitely worth it. There were many options to choose from, including pastries, hot food, fruit, and drinks. They also had coffee machines with very good coffee, which made the breakfast experience even better.
Another highlight was the bar downstairs it had a great atmosphere and was a really nice place to relax after a day of exploring.
Overall, I would definitely stay here again and highly recommend it to anyone visiting Cardiff, especially if you value comfort, excellent service, a great location, and above all, feeling safe during your stay.
GGuest UserI have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.
AAsTaN FeRnAnDeSThe stay was really good overall the room was clean, comfortable, and everything went smoothly. The staff were friendly and helpful, which made the experience even better.
However, I was a bit disappointed that I had to pay £16 for parking for the whole day. It would have been nice if parking was included in the stay or at least offered at a reduced rate for guests.
Apart from that, everything else was great and I enjoyed my stay
AAnonymous UserCute hotel right in the city center, a stone's throw from the central station and the stadium. Good cleanliness and facilities. Excellent service for leaving my backpack before check-in.
GGuest UserGreat stay at Future Inn Cardiff. The room was spacious, clean, and very comfortable, and the staff were friendly and helpful. The location near Cardiff Bay is excellent with plenty of places to eat and things to see nearby. Free parking was also a big bonus. Would happily stay here again.
GGuest UserFor the value, this was a great one night stay in a great location, about a 5/10 minute walk to the centre. The rooms was at a good standard and had a nice amount of room for two people, shower head wouldn’t stay on so had to hold the shower which was the only negative. Other than that a great stay, will definitely becoming back again.
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