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Originally hailing from the area, it felt strange returning to old haunting grounds. The hotel has very much grown up since the 80's when I last visited. We booked an accessible room with breakfast. Parking could be an issue with less able or limited mobility (the disabled parking is at the bottom of a steep approach to the entrance) Ringing reception from my car, a very nice young man said it would be ok to park outside the main entrance thus avoiding the steep incline. Our room was on the 6th floor and didnt have a ”view” as at the side/back of the hotel. However, in terms of accessibility, we couldn't fault our room. The room was spacious for my husbands wheelchair, with both USB and plug sockets next to the bed which is good for charging his wheelchair. The bathroom is a wet room with a nice set up of lower sink and grab rails etc. We enjoyed a couple of drinks in the modern bar area before going to eat in the restaurant. We chatted to the staff who were very efficient and very friendly. In particular Julie, who was Maitre 'D was very attentive to our needs and we had a good rapport with her. Our evening meal was cooked extremely well and was very tasty. Breakfast was equally well cooked with a great selection of items to choose from. Again, Julie helped with serving our food directly to us as I also have mobility issues. Overall, I wouldn't hesitate in revisiting this hotel, it is one of the best hotels in terms of quality and accessibility that we have stayed in.

Fabulous hotel, location and views

We arrived on a late flight from Portugal with a particular room booked which we had done through a third party booking service (queen). The hotel was clearly very busy and we were put into a room with twin double beds. This was not ideal and we asked the receptionist if it was possible to have the room we had booked. She moved us to a much nicer room (same footprint but better layout which meant I could share a bed with my husband!). This was a real 5/5 from us because despite an initial problem the really kind and professional receptionist went out of her way to fix it, and also comped us a couple of drinks which was unexpected and massively appreciated. It has made me much more likely to choose this chain again, knowing that a small hiccup will be dealt with nicely. Great staff. Room was comfortable and well proportioned and I like the fact that the toiletries are in dispensers so less plastic waste! The bar was lovely as well with really nice common areas to relax. Late night bar staff were charming and friendly. Well done Hilton!

The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place

Great location, easy service, spotless ☺️ Will definitely be returning and recommending