Hotels in Heraklion

"Good location, excellent service and amazing staff. They were very friendly and our room was very clean and tidy. Also it was smelling freshness when we entered the room. Everyday they ask you if you want your room to be cleaned and they are always available to help you. I 100% recommend it and will definitely stay again!"

"The breakfast variety is very rich and the location is very good on the top floor. The room was very good, there was hair on the pillow, but it didn't matter if I was thrown in the cabinet. As other guests comment, the block downstairs is very unfriendly, I don't know if they will attack people, but at least it looks scary, girls are best not to pass there at night"

"This five-star hotel on Ke Island has excellent service. The breakfast is rich, with more fruits than other hotels and large portions. I also chose to have dinner at the hotel, which was very cheap and tasted very good. It is worth recommending. There is also an archaeological museum near the hotel, which is a 3-4 minute walk away, and there is also a square, which is very close to the city center. The hotel also has a swimming pool and a gym on the underground floor. The room card cover has complete information, and you can understand the business hours of various dining and leisure activities in the hotel at a glance."

"Nice and very clean room. The staff is very kind and friendly. The breakfast area is small but beautiful and the girl with long black hair and glasses who serves is excellent, always smiling and kind, excellent! The hotel is located in a very central location, you can go everywhere on foot. There is no parking but there is a private one right across the street if someone wants it with a charge of 6 euros per day."

"The reception was very warm and thoughtful. I just arrived at the hotel to send the free mint soda special drink, because our flight was late, they also gave late check out. Helping to call a taxi, store luggage, etc. is also very skilled and fast, the room is clean, because we are traveling in the off-season, this store is very cost-effective"

"Really, I mean really bad insulation. Could hear people ********** or even blow drying their hair, or talking from the room next door super clearly. Location was really good. Room inside looks nice, but the staircase and hall way smell of toilet. There was no house keeping during the two days I've stayed."

"It's rare to find such a cost-effective hotel in Europe, located in the city center and close to everything. The room is spacious and relatively new. There is actually a pad in the room that can be used. I happily followed the show. Every waiter has a super nice attitude. The breakfast is also good, it changes a little every day, and there are discounts for eating in the restaurant downstairs. very satisfied The only drawback is that it's a little noisy downstairs at night"

"This hotel is on the island and it can be said to be a very good living environment. The swimming pool is very beautiful, the breakfast is also very good, and the small bar in front of the door is full of atmosphere. Well, that's it."

"Hotel location is good, close to the commercial street, to the bus terminal, the port ten minutes walk. But the front desk service level is poor, the professionalism is insufficient, especially the young lady on duty in the afternoon. We booked three rooms for 7 of us. On the first day, each room was given a door card, and each person was required to have a ticket. She repeatedly negotiated many times. She opened the topic and did not respond positively. Another lady at the front desk knew our request and made a few door cards for us. We have two family rooms, arranged the wrong room (different room types), opened the luggage, and repacked the room. We stayed for three days, the refrigerator had two bottles of bottled water (two people's room), and it was not added after cleaning. Negotiating with her, saying that it was the hotel's policy to supply free bottled water for a day, and the tenants would buy it on the first floor in the future. Talking again, she simply ignored her black face! The most outrageous thing was the last day. When we had breakfast in the morning, 3 of us took our luggage to the lobby to check out after dinner and rushed to the pier to take the boat. The men on duty at the front desk did not let their suitcases in and had to be placed outside the door (out of sight at the front desk). The three suitcases after the meal are gone! We hurried to negotiate with the man on duty, who did not know that it might have been loaded to the dock. We ran into the street and a group of people was loading the car to retrieve our luggage. This was the worst service of the four hotels we stayed in during our trip to Greece and the only one we gave a bad review."

"Perfect stay. Location is near the city center, restaurants, pedestrian streets, museums are within walking distance. The rooms are smart, well equipped, modern and in good health. Capsule coffee is Starbucks and there are milk bubbles in the refrigerator. Password check-in, mobile phone scan code to check hotel facilities, promoted restaurants, travel information, etc. In addition, you can also store your luggage. I like it very much. Already recommended to friends"