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Stayed at the amazing Via Amsterdam recently. First impressions were great a lady helped us massively before arrival answering all our queries in reservations and was very helpful with tips of places to visit and getting tickets etc even very helpful travel tips from the airport. We came to check in and loved the place it’s about a 10 minute walk from the local station could be done quicker once you know the route. The whole reception lay out is huge, lots of seating, games area, even it’s own cinema area. We had a very nice gentleman on check in called Bart who was lovely, he helped us with directions, booking breakfast and dining tips. We dined in the Bar called the dude and had a couple of drinks. Bar is quite expensive but nice vibe only fault we found was a very limited restaurant menu choice, we did eat the burgers (no other choice) and they are recommended but you don’t want to eat the same thing every night. Rooms are spacious but quite sp**** could do with a table and a couple of chairs to be fair so you can sit and chat. Very clean and comfy beds. Showers only and a bit small but offer free shampoo and shower gel, no towels so bring your own. Breakfast was a bit of a poor show and could do with improvements. For the amount you pay it’s not worth it. You could go into Amsterdam and buy something better for cheaper. We had seen online people complaining about not being central but honestly it’s no issue there is a metro within walking distance and takes you directly into Amsterdam central in about 15 minutes and run regularly. Overall had an fantastic stay and would highly recommend to anyone. You cannot fault the place. I did have a nightmare after checkout tho and was my only complaint as I was overcharged and tried for nearly a month to get a refund from the manager jonannes who wouldn’t speak to me because apparently he was too busy (not the best customer service from a manager) I tried calling and emailing but he just wouldn’t reply or sort the problem and other poor staff tried to make excuses for it not being sorted sooner, it was eventually sorted by someone else but after such a good stay it did leave me feeling slightly disappointed. Hopefully he has improved his customer service by now as this does not reflect on how good this place actually is.

Check in was relatively easy, staff were friendly but seemed to be a little over stretched at times. Waiting for long periods at the hotel bar as the receptionist was also covering the bar so during busy check in periods meant it was difficult to get food/drink. Facilities were OK - had to ask for a iron for the room. Rooms were comfy and a good size. However I was not provided with normal sized towels for the first night, had to make do with hand towels. My bed was not made on the second day but normal sized towels dropped off. Shower was fine, good temp. Breakfast was good - standard continental for 3 star. Check out quick and easy.

Absolutely brilliant, only left here today and we already want to go back! Such a fun place to Stay, staff are super accommodating and lovely!! very clean also close enough to the central of Amsterdam via metro! 100% recommend and will be staying here again if we come back to Amsterdam:) xx

Great hotel, perfect for our stay in Amsterdam. Staff are very friendly, everything is super clean, and there is a lovely atmosphere in the lobby, bar and restaurant areas. The location was perfect for us - we loved it was out of the city centre and in a more residential neighbourhood as it was quiet, relaxed, and a great base to explore the east of the city (with its great restaurants) as well as day trips from Amsterdam Zuid. It’s also really very easy and quick to the centre anyway - a five minute walk and 15 minute metro ride (10 if you get off at Waterlooplein). Best of all worlds.

Had a great 2-nights’ stay, in a modern, clean and spacious room with a beautiful view! A young and friendly staff, good service. A nice breakfast with a tasty, Fresh and healthy selection of different kinds of bread, fruits, yoghurt, etc. All served “Corona proof.” You won’t leave hungry! Diner was also very good, nice presentation of local veggies and good meat, all very very tasty! Another big advantage: Subway is within a five minute walk and brings you to the heart of Amsterdam in ten minutes.

The hotel had really modern/smart technologies. It's ina really nice place in the Amsterdam right behind the tramway. Friendly staff and luxurious apartments. Great vfm.

Bravo

This new hotel is conveniently located in a quiet, safe neighbourhood with easy access to all transport links, local shops, parks and hospital. It exceeded our expectations for everything and is wheelchair accessible. The staff are exceptionally friendly and helpful, taking care of our every need. Nothing is too much trouble for reception, cleaning or breakfast staff. There is a great system to store luggage securely for early arrivals. Our room was spacious, spotless and well equipped with a kitchen, comfy beds and quality linen changed regularly. The reasonably priced breakfast was delicious with plenty of beautifully cooked options. We have thoroughly enjoyed our 2 week stay and will definitely be back.