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There is not much to say about this place except I will not stay there for 2nd time. The room was smelly (cigarette smoke) although we requested for non smoking floor. We need to open the window to get rid of the smell but it was located above main busy road, and guest the noise from vehicles and temperature outside at that time was sub zero. The breakfast was contracted to a in-house restaurant Simit Sarayi but we get set breakfast (no choice) everyday. Imagine for 5 days eating simit & bread! We have to pay for any extra such as orange juice. But not all bad, as the location right at the centre of Bursa and close to busy shopping area such as Kaza Han. The front desk guys are also very friendly and helpful.

Don't choose this hotel! Don't make my mistakes. The room simply absorbed the smell of cigarettes. The toilet stinks of urine. Cockroaches are running around the floor. The carpet on the floor looked like it had never been washed. Bed linen, towels, everything stinks. The air conditioner doesn't help because it also stinks. At night, all this made me sick, so I opened the window. It turned out that there was no mosquito net at the window. In the morning, my daughter was bitten all over (it’s not clear yet whether there were mosquitoes or bedbugs from the mattress). They didn't change our number. The wife held on and for 3 days she never went to the bathroom in the room, because it stank and there were cockroaches running around. Breakfast is just terrible. Bread, eggs, tea and single use jams/butter. It should be a shame to write that there is breakfast. Terribly dirty smelly hotel in the center of Bursa. I wrote a review immediately after checking out of the room. A day after leaving my review, the hotel managers contacted me. They said they understood my anger. And we are ready to return the payment for one day in the form of an apology. But they asked to delete the review, promising to start repairs soon. I deleted the review on July 16th, today is July 25th, and they are simply deceiving by saying that they are about to send compensation for moral damages. They are scammers, this is their scheme, to persuade the client to delete the review and drag out the refund for days until they forget. And here I am again. I write reviews wherever I can. I have screenshots of our correspondence showing the real face of this hotel (I apologize for calling it a hotel at all).

Brilliant warm welcome from reception . Manager and family charming and . Polite Room was nice great power shower ., comfortable bed varied selection of breakfast. The hotel was clean warm welcoming and comfortable . Even to a prayer mat in the room . Exceptional value . Great hotel

Location is perfect for shopping. It is very centrally located as its name suggests. It is located on a busy street, but luckily you don't notice that in your room. Now we were not on the street side. But opposite the elevator, you could unfortunately hear it all evening and morning. The rooms were clean and tidy. The hotel is a bit dated as are the furnishings. Breakfast was very sp****, but all in all good value for money. We stayed for only one night, so it was not that bad.

Rooms are spacious, though door locks do not work plus there are no security chains (5108). No Fire escape plan on the door. Business Club Lounge does not serve Breakfast and dinner hot snacks are not a great selection. Extremely friendly staff throughout. Ms. Ayun in the breakfast Lounge is outstanding in her attitude towards service, stands out from the rest by miles !

The hotel was quiet and nice. The location is good for walking, there is plenty of restaurans, malls, supermarkets, and pharmacies nearby. The staff were so friendly. We went there without a booking and they helped us to get three rooms in less than 10 minutes. The rooms were clean. The only drawback was that we found a fly in the breakfast buffet twice, but we informed the staff and they changed the food and told us that they will pay attention to that.

If you are coming to Bursa to visit the historic centre of this city, the first capital of the Ottomans, Kitap Evi is where you want to stay. The hotel is within walking distance of everything you will want to see, from the Green Mosque to the Panorama 1326 to the Muradiye complex, and yet its position perched in the citadel of the old city means that it is away from the noisy streets below. The staff are lovely and patient, the rooms comfortable and individual—no cookie-cutter mass tourism here—and the restaurant is so good that locals apparently use it for romantic special occasions. We witnessed several birthday celebrations and, we believe, a proposal. I have stayed there twice in five years and if I get the chance to visit Bursa a third time I will go back to Kitap Evi again.

I am a South African and travelled to Turkey on holiday.We were booked into this hotel by travel agent. Upon arrival, service was good. We arrived in the late evening and supper wasn’t much variety or good. This could be because we arrived late. Staff were friendly. The lifts are small and can fit 2 people with 2 x big luggage and 2 x small luggage bags. We had a long wait for the lift due to the number of people on the tour. When we get to our room (double bed room), to our disgust the room smelt like cigarette. Shower was filthy with mould in the shower. Hairdryer didn’t work, aircon blowed just warm air. Reported same to manager who sent up his technician. We were then moved to the jacuzzi suite. Which was much more cleaner and better. Breakfast was good..better variety than supper and it’s tasty.

The hotel is in a pump and offers free parking service.There are a lot of dining rooms around it.A taxi is filled over the door.Rooms are very wide and very clean.Everything should be in the room.Breakfast is very basari.personal guler yüslu is helpful in every matter. Wifi is very good in the room.. I celebrate the Wifi code separately good will understand those who go. ☺️