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If this hotel is representative of what Marriott is doing with Westin's, the Westin brand is deteriorating. Plastic cups in the rooms like a Best Western. Quattro restaurant is poor; asked for glasses for wine and one glass was very dirty. Quattro delivered our dinner to the wrong room; when we got the dinner it was not what we ordered. Thermostat in room was 'dead'; if not fixed management would make us move everything to a different room at 8:30 pm. Maintenance found that when the filters were changed the thermostat was not turned on! And the guest had to discover the thermostat was not working. Westin still has comfortable beds. Fortunately the valet and front desk people were good--although the staffing is very thin until 7am when the nightshift ends! Do not recommend and will avoid Westins in the future.

Incredible. Just wish they had a breakfast for that price.

We have stayed with Drury before, but different locations in St. Louis. This was our first time at the Arch location and won't be our last! Absolutely wonderful customer service. Best kickback yet! My son had a wonderful experience hitting up the Market for a late snack and the associate was soooo nice! They had microwaveable pizza and candy, perfect! Will Absolutely stay here again.

Double charge you on your credit card and don’t release your funds right away. Poor customer service. No Refrigerator or microwave in the room. No social distancing in the hotel. Only thing they did have was good food.

It rained on the day we went, the rain stopped and there was a rainbow near the arch. It can be seen in the hotel room. The accommodation is good and the service is also very good. There are restaurants, supermarkets, pharmacies and side doors within 200 meters. Arches and the old court, you can take the subway in ten minutes, it is the subway, don't follow the Google map on the road lost ~ strongly recommend the sushi love on the main road, there is a 20-knife buffet, very good and delicious, right, Please bring your own slippers and toothbrush toothpaste. Many foreign hotels do not provide ~

DraftKings at ****** Queen RV Park The location is near the city of St-Louis, the metro costs only $5 for an unlimited ticket for 1 day and there is a station 10 minutes from the RV Park. The very negative point are the bathrooms of RV Park. During our stay, they were not cleaned and I can tell you that it has not been done for a long time because there were papers on the floor, a lot of hair in the showers, mirror with splashes, the boxes of sanitary napkins are full, the packaging is lying around in each toilet and there are odors so long has it not been cleaned. I contacted 3 people, even Jonathan Goines the hotel manager and I had no follow-up or return call. If you need shower and toilet choose another RV Park.

A very nice hotel. Had not known that this hotel existed before we took a flyer on it. Very pleasent surprise. We wanted something close to the baseball stadium (easy walk of about 4 blocks) and with easy access by car as we drove up from down south. Service was very good and the hotel lobby, bar area (another plus) and the rooms were very pleasing to my wife. They had live music Friday night playing adjacent to the bar and after the game we settled in the lounge area for a few hours just relaxing. Only negative was that the lower floors were a bit noisy with street noise and in the future I will request a much higher floor. We will definatly go back!

This is the worst hotel experience I have ever had. There is no available breakfast as advertised. There is no restaurant as advertised; there is a printed menu in the bar but it was not serving. One of the reasons I was staying was for the breakfast as part of my IHG rewards perks. I was promised points for the lack of breakfast but was not given any. Looking at past reviews, breakfast has been gone for a long time despite the advertisement of it. Additionally, the parking garage instruction email gave the incorrect parking garage, which cost me money to exit to park in the correct one. The access to the correct parking garage was confusing. An address is not even given, just turning instructions, and access is via a bank lobby. There was no upgrade or perk given to Diamond members. In fact, this was so blatantly disregarded that I have no idea why anyone would spend big with loyalty at IHG. I was not allowed late check out, even by 30 minutes. I’ve never had such lack of accommodation when I told them I might run late. In fact, the evening staff told me “check out at 12 would be fine, but confirm with the morning staff” and the morning staff didn’t allow a minute past 11. The front desk had a single person working it which caused long lines at the desk. I was not offered any solution or refund for their errant instructions on the parking garage. The phone in the room did not work. Overall, what should’ve been a relaxing stay ended up with chaos. I should’ve read more reviews before booking. I still never got any of the points promised for the lack of breakfast but I am done dealing with this nightmare hotel.