Best Hotels near DTLR, Cleveland

We wanted a hotel close to Playhouse Square, as we had tickets to a play at the Conner Palace. There was a choice between this hotel and the Crowne Plaza. This one was less expensive, although still pricey. Although not the worst hotel, it is nothing to write home about. It was clean and the room was functional. The desk clerks, upon check-in and check-out, were pleasant enough. However, when I called down to the front desk to say my wi-fi password wasn't working, the girl who answered got a bit snippy with me. Who knows, maybe this was not the first time she took this complaint. Well, through no help from her, I figured it out myself: you had to manually type in the password completely, rather than use the ”autofill” feature. We stayed two nights and upon check-in, we were informed that we would not receive maid service. If we needed anything we were instructed to ask at the front desk. This didn't bother us, because we usually refuse maid service anyhow and the front desk staff was very accommodating when I asked for extra coffee. But, if you are the type to expect daily maid service, don't go here. When we went to the breakfast bar on Saturday morning, there was nothing there except juice and coffee, so don't expect a Continental breakfast. There is convenient self-parking, as opposed to valet parking at the Crowne Plaza, but it is not free. All-in-all, not too bad of a place, but mostly you are paying for the convenience of the location.

The hotel is a building with a bit of history, the corridors and rooms are quite large. There is a complimentary breakfast and dinner, and there are a few glasses of alcoholic drinks in each room, free popcorn. There is a parking fee of 28 US dollars per day at the entrance of the hotel. There are many other parking garages around the hotel, usually about 10 US dollars a day. Overall very good

We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

Poor value for money I spent 4 nights here in July 2022. It’s a pleasant hotel but there’s just no need to stay here. You’re better off staying on the outskirts of Cleveland for the following reasons: - parking here is $16 a day - breakfast is not included - there is no servicing of rooms unless you request it. There’s no discount in recognition of this reduction in service - there is little to nothing to do in downtown Cleveland. In short, underwhelmed

Just go to the Kayahoga Valley National Park for a night and there is no tour around. There is a gym next to it. When the night arrives, the game is over. The police direct the traffic and the winning team is celebrating the fireworks. Hotel service is good.

I stayed here for 2 nights in December 2019. I was in town for a concert. Great location to many reataurants and bars. And a 3 min walk to the House of Blues. Huge room and comfy beds. The room and hotel was clean and the staff were so kind.

We stayed here for the location to the huntington convention center. The room was clean and fully stocked for our stay. The beds were very comfortable. The rooms were quiet and the view was great.

Great & super clean king size room facing the Cathedral and ”❤” light City building. Awesome staff and General Manager Louis. Super helpful and professional. Good breakfast for on the go. Perfect walking 5- 15 minutes walking from the majority downtown attractions like East 4th Street for food & shopping, Rock & Roll Hall of fame, the waterfront, the freedom stamp. Quick taxi or longer walk to Football stadium, NASA science center, Civic center, Library, ******, and the Flats. Had a lovely time discovering downtown area of Cleveland good vibes from everyone!

The room was up to date. Tru offered a complimentary hot breakfast. Breakfast room was comfortable and bright. Tru offered a great common space with many different seating areas. I spent a couple of hours just reading in the common space which was surrounded by windows. The only negative is that there are no restaurants within walking distance. The location is great for visiting the museums, botanical garden and Cleveland Clinic although you will have to drive to them.

The location is very good, close to the city center**. The house looks old, but the facilities are clean and well-equipped, and the staff are very professional. Very quiet and praised. TV is also very good