I was upgraded to a suite. Even though I only stayed for 4 hours due to a late-night arrival and an early morning tour, the clean and spacious room was very comfortable. The shower pressure and temperature were perfect, and the hairdryer had good airflow. I also enjoyed the complimentary tea. The staff were friendly and I was very satisfied. I hope to visit again for a longer stay next time.
The room was clean and comfortable, and the hotel's surrounding facilities were excellent. There's a KFC right outside and a supermarket. Getting around was very convenient too; even though I didn't know my way around, the front desk staff enthusiastically helped me hail a taxi. Plus, there's a simple breakfast and free WiFi. Great value for money!
Facilities: It's an old hotel, but well-maintained, and the pool is quite nice.
Cleanliness: Clean and tidy.
Environment: Strong Christmas atmosphere, and there's always live performances in the lobby, which is amazing! In the morning after breakfast, I saw a young man playing the piano, and in the evening, there was a band playing. It was a great experience.
Service: The doormen were all very welcoming. Five-star standard service!
Although the hotel boasts a history of over 150 years and has hosted the Queen of England, it's really run-down. My room had cockroaches, geckos, and mosquitoes – a complete mini-ecosystem! The only positives were the cheap price and the decent breakfast. The dining area is right by the sea, offering beautiful harbor views.
This was my second stay here, and the hotel's location is fantastic, making it easy to get anywhere. The staff are incredibly friendly, especially Sunny, who was very helpful. The king room was a bit smaller than the family room, but it had a better layout. My only minor complaints are that the AC blows directly onto the head of the bed, making it a bit cold. Also, even though the sheets were fresh, I think there might have been some dust or something, as I had a slight allergic reaction on the first night. If you're prone to allergies, you might want to bring your own small bedsheet just to be safe.
The front desk staff wasn't much helpful when we checked in. He didn't give us much information about the hotel. There was no welcome drink served and after check in we had to figure out the rest ourselves like our room floor, breakfast, swimming pool, etc. We had to communicate directly to the housekeeping manager for our extra bed. I commend the housekeeping manager and staffs for a job well done. Basically, they compensated the unimpressive performance of the front desk by surprising us with some towel arts, flowers, and fruit everyday.
Cinnamon Lakeside is an upscale hotel resort in the heart of downtown Colombo
From front desk service to spacious & well-maintained rooms to amazing amenities including a fully equipped gym (sauna & hammam) with an outdoor pool with view on the Beira lake, this property is a top choice for a comfortable stay in Sri Lankan capital.
Highly recommended :
Amazing service 👍
Beautiful and tasty room decoration👍
Amazing facilities for a « city resort » property 👍
Delicious breakfast 👍
Shangri-La's quality truly lives up to its reputation. The location, service, and room amenities are all top-notch. I felt that the staff's professionalism was significantly higher than in other hotels. However, the security checks when entering and exiting the hotel were quite strict, which was a bit inconvenient, likely due to a government building being right next door. The hotel's direct connection to the mall is a fantastic feature; you can walk straight from the lobby into the shopping center, which is great for shopping even on a hot day. The mall also offers a wide variety of restaurants with different cuisines. There's a large city under construction directly across from my room, which will probably take a year or two to complete, and this does impact the quality of the sea view. Still, I caught a beautiful sunset from my room on the day I checked in. Finally, I have to mention Shang Palace – it was quite disappointing. The dishes I ordered were all very average. I had held onto some hope after seeing mixed reviews, but it didn't meet expectations. If you have high standards for Chinese food, I wouldn't recommend trying it. I hope the hotel considers improving the quality of its Chinese cuisine.
I stayed three nights at Fairway Colombo and the hotel delivered a modern, efficient experience. The highlight is the use of robot technology for deliveries, which adds convenience and consistency to the service. Check-in was smooth, and staff were courteous and well-organized throughout the stay.
The room was clean, comfortable, and well maintained, with reliable Wi-Fi and all essential amenities. Housekeeping was punctual and unobtrusive. The hotel’s location near the Dutch Hospital area made it easy to access dining and attractions on foot.
Overall, Fairway Colombo provides a smart, contemporary stay with good service and a unique tech-focused touch. A strong option for both business and leisure travelers looking for convenience and modern comfort.
A good hotel near the station for further travel to Kandy, easy to get to on foot. The rooms are small, stuffy at night and the air conditioning does not cope well. The breakfast is good and filling.
Very Good
51 reviews
8.0/10
Price from
PLN 141
per night
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8.5/10
Very Good
GGuest UserIt was a very convenient place.
there was a delicious restaurant supermarket within walking distance.
Check-in time at this hotel is until 23:30, but it took a lot of time to arrange a car from the airport, so when I called the hotel, it was about 30 minutes late, the staff entered the hotel. he waited for me with his mouth.
there was no refrigerator hair dryer in your room.
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