sevensvnseven
October 25, 2024
This place is NOT what I expect from a Marriott. It absolutely has not been updated since it was built probably in the 90’s (at least.) The room smelled, there was dirt and a bug on the bed, the carpets were NASTY. The ac barely blew cold and only dropped the temp of the room 1 degree in 3 hours on high. I’m so disappointed and disgusted. I had been traveling all day and just wanted to rest but I couldn’t even turn out the lights for fear of what creepy crawling things could be in the room. I didn’t even get under the covers. The worst part is that I chose this place even though it was $80 more than the Hilton property. Had I not unloaded my things already, and had a drink, I would have left and kept traveling. Marriott needs to inspect this place and look at pulling their franchise. It’s that bad. I will also make a complaint to Marriott direct.