Sunvalley Homestay

1. Check-In Process The check-in process was quick and seamless. Upon arrival, the staff promptly assisted with transporting our luggage to the room. We were especially impressed by their attentiveness—they called ahead to provide detailed directions to the resort, as Google Maps occasionally suggests confusing routes. 2. Location & Surroundings The resort is situated in a picturesque location, offering stunning scenic views from the rooms. It truly feels like you're staying next to a tea estate. The resort is also conveniently located, allowing guests to take a pleasant walk to the tea estate that's directly linked to the property. 3. Accommodation Our room was impeccably clean and well-maintained. The bed was exceptionally comfortable, ensuring a restful sleep. The addition of a hot water kettle was especially helpful when traveling with kids. 4. Facilities & Services The resort is beautifully designed and meticulously maintained, with thoughtful touches such as strategically placed plants and swings in various areas. The staff was consistently courteous and helpful throughout our stay. The resort also offers excellent facilities for children, with separate play areas for small kids and teenagers. We particularly enjoyed the teenage room, which featured a carom board, an Xbox (paid), Ludo, and foosball—my son had a great time there in the evenings. 5. Customer Service & Staff The staff was exceptional from start to finish, providing warm and attentive service that made us feel truly at home. Their hospitality was a standout feature of our stay. 6. Food & Dining The food quality and taste were outstanding. The resort provides a personal touch, especially during breakfast, where the staff serves you with care and encourages you to enjoy more. Since the restaurant is not very large, the staff ensures that we place our orders ahead of time to avoid any delays, ensuring a smooth and satisfying dining experience. 7. Resort Ambience & Design The resort has a cozy, homely feel that makes it a perfect place for relaxation. It's beautifully decorated, with an array of well-placed plants, swings, and other charming details. The view from the rooms is breathtaking, and the ability to walk directly to the nearby tea estate was an added bonus. 8. General Experience & Suggestions for Improvement Overall, we were extremely pleased with our stay at this resort and would love to return. We enjoyed the location, the comfort of the accommodations, the quality of food, and the overall ambiance. However, I have a few suggestions that could enhance the experience even further: A. Signage: Once you’re close to the resort, it would be helpful to have more signs ***** the route to guide guests to the property. Even though the hotel staff called us with directions, we did make one small mistake on the way, but they were quick to assist. B. Rain Protection: Given the frequent rainfall in Coonoor, it would be beneficial to have umbrellas or cov

A memorable stay with lots of emotions leftover on the way back with the care and food from the mother's kitchen !! Thoose who look for a calm and peaceful ambience, then this is the place, though you have to pass thru little hurdle through the small panchayat roads, once you enter the valley then all thoose will fade away and sure you will never regret on planning the stay there. Each and every staff there are really family and they gave that real home stay feel with good hospitality.

This wasn't our first visit to Sunvalley and I must say the experience only gets better every time. The view is nothing short of magical in the mornings. Sunvalley is on the path to mastering hospitality. The ever smiling faces of every staff member shows the genuine need to keep their guests happy. The food here is like a warm hug, Sujana chechi is all love, it shows and how ! Thank you for being a big part of making our vacation another memorable treasure ❤️ I wish the entire team the very best 😊