Hotels Near Ross Dress for Less in Coral Gables

This hotel is embarrassing and an insult to the name “Regency”. It is surprising such a structure, in this condition, is nearby a major US airport such as Miami International. No laundry / dry cleaning service is available. The structure looks like it hasn’t been refurbished since the early 60s of the 20th century. The only photos that still represent the existing condition of the structure today are the ones of the pool, but unfortunately it was closed but I stayed there — or rather, when I checked in and then checked out after half an hour. First time in my life that I change hotel after check-in because of the conditions of the building and the services provided. A special mention goes to the staff, that is kind, proactive and truly at the client’s disposal (not ironic: I mean it). You can tell that they do what they can to compensate the hotel’s conditions, but unfortunately in this case the problem is not the staff: it is the hotel.

Stayed here on an over night lay over with my family of four (two adults, two older teens). After a delayed arrival at around 7:30pm, all we wanted to do was get to our hotel. Waited for 10 minutes no shuttle. Called the hotel, told them where we were standing and was instructed to move to pick up station 7 and shuttle would be on the way. 20 minutes later. No shuttle. Called again and same front desk employee told me ”I don't know what to tell you, he's on the way should be there in less than 10 minutes. Just as we were about to give up and take a cab, along came the shuttle. Driver was nice, I”m guessing busy doing something else when we needed him to pick us up. Here is your pro tip: 1: Don't assume the shuttle runs non stop. It doesn't. 2: Call the hotel and make sure its on the way. 3. If you have an early AM flight, don't stay here unless you want to UBER or Cab to the airport. The shuttle does not start running to the airport until 7AM. Our flight left at 7:30, so a 12 dollar UBER it was. The rest of our experience was fine. This is nice property. Had the two bedroom unit and had great space for our family. Used the washer and dryer on second floor (bring your quarters 1.75 per wash, 1.00 per dry). They have a full service bar that stays open until 9pm. Until they improve their Airport shuttle service (remember, they are an AIRPORT HOTEL). I would stay someplace else.

A good hotel with good environment, hygiene and service. When booking the hotel, we indicated that we can check in after 3 pm. We arrived early at 11 am. If the store was not going to allow early check-in, we would store the luggage and go out to play. They just moved in without a word. In particular, I want to say that the hotel's mattresses are moderately soft and comfortable. If there are any disadvantages, it is far from the city and the beach.

Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!

Front desk service was very welcoming and quick.

This hotel is an absolute stain on the Marriott brand. They have no concierge lounge so for lifetime Platinum members there are none of the comforts that you expect when on the road, and no warning at time of booking. Upon arrival there is no water in the rooms - a standard set up at a full svc marriott is 2 bottles. The front desk NEVER answers the ‘at your svc’ calls from the room. There is no gift shop and hence no sundries should u need something, instead u are ordered to walk to the courtyard and use theirs 🤣. I went to the front desk to ask for bottles of water and it took 30 min, and instead of offering to just bring them to my room I was asked to wait there because they don’t “do that. “. The staff is apathetic and the svc at the bar as poor as you would expect. Also, elite status members not given high floor or even the refurbished rooms, just assigned at random without care. DO NOT STAY HERE if you expect an experience like any other full service Marriott - this is by far the worst run Marriott and worst experience delivered of any marriott i have stayed at and I have almost 1300 night. The Marriott Logo shld be stripped from the walls immediately.

Pleased with my stay check in and check out no wait. Rooms nice and clean. Quiet place, very cozy location. Lots of shops and restaurants walking distance great view. Will definitely come back real soon.

I thought it was close to the Everglades Park, so I booked this hotel. I went to open the room and saw the waiter just sent the towel inside. I casually said a sentence to one more, because the three of us, a person like a black manager, and the waiter explained the number of towels after check-out. Can I eat a towel hungry?

I was in Miami with my dog to fly him to Belize. We spent the first two nights at the Candlewood next to the airport which was a fine hotel. My dog’s Amerijet flight was delayed two days so I needed to extend and so I needed to find another dog friendly hotel—the Candlewood in Kendall was available and was $65 per night less expensive than the one next to the airport. Contrary to other review I read, this place was wonderful: clean, quiet and comfortable. The room was huge and everything worked great. No complaints. It is a 30 minute drive to the airport which I did not mind. I highly recommend this hotel!

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