H10 Ocean Suites

Amazing hotel, our whole stay was fantastic, great pools and right in the centre! Would recommend

The room was excellent and exactly as the pictures as was the whole hotel. Although the hotel was mostly full it still felt quiet and peaceful. The restaurant was busy in the evening but during the day was quiet. The food and service excellent

First class hotel with excellent service and very friendly staff. My first visit to Fuerteventura and this hotel made it for me. Will definitely be returning. Food very good with good selection. Very clean and well maintained environment. Will definitely be returning.

We expected H10 to be as good as it looks in the photos, as they have a good reputation. I am posting this review so that honest and recent information is available. They are working on maintenance or repairs to parts of the building , but its general area furnishings are tired and worse for wear. I would say its in need of a re-furb and modernisation, because its shabby but not chic. The pool metal steps 2 sets are not fixed securely in the ground and the third set had been removed...guessing for same reason. I complained and was told theyve already sent their maintenance colleague to solve the problem, We left 3 days later but it hadnt been repaired - but Im guessing its not a quick fix. We booked this H10 because we thought H10 had a good reputation and also we wanted all inclusive. The hot counter in the main restaurant was small and the food wasnt great. eg at breakfast only smoked bacon on offer , mushrooms didnt seem fresh and only garlic mushrooms on offer...garlic mushrooms not my cup of tea at breakfast . The cold meats/cheeses/fruits and desserts were ok. The hotel staff informed us they have an italian restaurant 3 nights a week, but its was just the snack bar which has a "mama mia " sign above the kitchen. It had a small italian menu which is ok but our food was not good there either. eg We had Carbonara ( named something different on menu but called carbonara by the staff) said to be in a creamy sauce...no sauce visible, but it was sitting in a pool of oil. We went across the road to look at the H10 Ocean Dreams, Boutique hotel ( they dont offer all inc ) and saw that they are totally worlds apart yet both 4 star. On a positive note The staff & cleaning were good and beds were great, the drinks were premium brands and the grounds were beautiful, but I am very surprised that that H10 Ocean Suites is rated 4 star.

There is no doubt that the staff, cleanliness and location are good, however the suites, lounge seating and the dining room experience could be better. The suites are in need of an update and you will not find a comfortable chair or sofa anywhere in the hotel, they are all worn out and sagging - or very hard as in the entertainment lounge. Very poor. The staff in the restaurant are very attentive and quick at what they do. However there are no hot plates which spoils the food. They do not provide milk jugs so you have to get a glass of milk and pour it out, it goes everywhere. Also no teaspoons are on the table. A nice place that could be a lot better.