Hotels Near Jardín vertical Civitatis in Corredor del Henares

This is a five star hostel. It’s in a prime location, near puerta del Sol, churrería 1902 is just around the corner and El Corte inglés too. The beds are comfortables and the rooms have a pleasant temperature. The best part is that they offer a safe for free and it made my stay much better as I was able to leave my passport and electronics in it. You need to bring your own padlock or pay €8 in the reception to close the locker you’re assigned. The only downside is that the beds don’t have a curtain and one of the guests snored all night so I couldn’t sleep that night.

We were greeted by very nice staff upon entry to the Hotel. We had a room with two single beds which were very comfy and the room itself was very spacious with ample closet space too. The bath area was nice but not ideal - It was not a separate room but a part of the room that was sectioned off using see through walls. Nice design but not want you want for the bathroom area. The wifi connection from my room was not the greatest, I had to use my mobile data most of the time. There was no breakfast included with our stay but instead they had a separate restaurant with different opening times throughout the day. The hotel was located near a Lidl and other shops so our breakfast arrangements were sorted. There are plenty of bus stops nearby and it is roughly a 20min walk from the station which was not so bad for me. I’d give this rating a 3.5/5 if possible

On day 1 we asked for the room to be cleaned whilst we were out exploring the area. When leaving our room, our suitcases were left open on the floor with valuable possessions left on the side including perfume, woke laptop/phone jewellery as we expected these items to be safe within our locked room. Upon our return we found our possessions had been rummaged through with our suitcases being emptied and couldn’t locate a perfume bottle (£150 value). The next day we spent the day searching for the missing item which was not located. To our knowledge this is the only item that was taken but have yet to fully go through our suitcases which were tampered with. We reported the item missing to reception after we throughly checked our room to which we were told the staff were aware of the perfume ‘incident’. When questioned they said upon arrival to the room the perfume was already smashed. This was inaccurate as the item was not left on a smashable surface and we would not have reported the item missing had we broken it ourselves. The staff failed to apologise or inform us of the incident, and when questioned all staff were knowledgeable about the ‘incident’. After trying to resolve the situation, they then accused us of having smashed the bottle ourselves instead of offering to rectify the situation or offering a solution. The item was obviously stolen as we didn’t smash it and, had they accidentally smashed the perfume whilst cleaning, the room would have smelled potent given it was a brand new, full bottle of perfume. We asked to speak to the manager who was rude, changed her story multiple times after consulting with back of house, laughed at us and said she couldn’t understand us despite speaking perfect English. We were also told to “f*ck off” and to contact the police if we wanted anything done about the situation. Would not recommend staying here.

Pongo 1 estrella por no poner la posibilidad de poner 0. En principio se denominan ellos mismos un 3 estrellas superior, que de superior tiene las escaleras de cristal y la puerta giratoria nada mas. Pongo ésta reseña aquí ya que veo que los propietarios se toman su tiempo en contestar y me gustaría ver su respuesta a mi estancia. Reservo una habitación cuádruple 4 días y 3 noches para mi mujer, mis dos niñas adolescentes, nuestro bebé y yo. En principio todo por las fotos y por las llamadas que realizé a la hora de reservar la estancia parecía genial y escogimos éste hotel por la cercanía a puntos de nuestro interés de nuestras vacaciones. Quiero deciros que nos habéis amargado casi toda la estancia allí. A la hora de entrar por primera vez a la habitación nos encontramos con un olor a cerrado y a humedad insoportable y todo lleno de polvo lleno de suciedad pero a tal extremo de ir a la farmacia a comprar pastillas para la alergia a los ácaros y al polvo. La habitación parece la de una prisión tercermundista, los colchones de unos muelles de los que se hacían hace 40 años que los compras por 10 euros en un rastro. No me podían poner una cuna por la razón de que NO CABÍA!!!!! Imaginaros ya de por sí, si no cabe una minicuna, como pueden vender una habitación denominada CUÁDRUPLE cuando no tienes sitio ni para abrir las maletas???Cuando entramos lo primero que hago como cualquier persona creo yo es encender la climatizacion, solo con tocar un boton se desmonto entero de la pared como podéis apreciar en las fotos adheridas a esta reseña. Lo intento poner bien y logro encajarlo a su sitio, solo te deja bajar hasta 18 grados, pero aunque te lo ponga en la pantalla echa aire a la temperatura que le de la gana al hotel por la rejilla que mas que aire lo que hace es que te llena la habitación de mas polvo del que ya tenia por si. Lo mas gracioso por llamarlo de alguna manera es que quise llamar a recepcion pero el telefono que habia en una mesa llena de mugre tenia el cable cortado pero lo dejan ahi de recuerdo digo yo vamos pero bueno, bajo yo mismo a la recepción a comunicarle que no entendia el funcionamiento de la caja fuerte y la respuesya de la recepcionista es que me mandaba a alguien de mantenimiento a la habitacion para que pudiesen hecharle un vistazo, cuando viene el hombre con cara de molesto por haberlo llamado me dice ami mismo que meta la tarjeta, cosa que vuelvo a hacer y le muestro que no funcionan a lo que me responde que efectivamente estaba rota y el no podia ni sabia arreglarla y sin más se fue y adiós. Ya que no tenia caja de seguridad y no me quedaba tranquilo dejando las cosas en la hacitacion sin seguridad tube que buscar a una limpiadora para pedirle un cartel de no entrar a la hacitacion a ”limpiarla” porque ni eso teniamos en el pomo de la puerya como cualquier otro hotel, y pedir que no entren en los dias que estemos alojados nadie ajeno a nosotros, iendo nosotros mismos a por toallas limpias a la recepción. Muebles rotos,

Estuvimos una noche ya q fuimos q l warner y l verdad q fue una acertada elección. Habitación muy amplia súper limpia,reformada y súper bonita xa los niños tematizada como un castillo.. les chiflo!!! El baño amplio,limpio y un plato de ducha enorme. El personal súper amable y nos dejamos un juguete del niño y nos le guardaron hasta q pudimos volver a x el. El tema café y cacao gratuito la verdad q un punto a su favor se agradece. Sin duda volveremos y muy recomendable si vas a la Werner ya q está a 10 minutos en coche. Única pega parking completo cuando llegamos xo tb eran las 12 d la noche xo no hubo problema en aparcar cerca.

Hotel de lo más normal. Todo iba dentro de lo esperado hasta que se nos ocurrió sacar una botella de agua de la máquina. Nos trago 1;50. Le comentamos lo ocurrido al borde de la recepción y su contestación fue que el no era responsable de la máquina que era de un vending y que suele pasar. A lo cual le pedimos una solución, nos dijo que llamasemos al teléfono que ponía en la máquina. El tío un tanto chulito. Le dijimos que por lo menos si estaba estropeada la apagase para que no le pasase a más gente, y nos contesta que no es cosa suya. Por lo que entiendo que se llevará el dinero que se queda la máquina Por los malos modales pusimos una hoja de reclamaciones. Las habitaciones son de lo más normal, colchón duro y almohadas blandas.

We travel with 40 students aged 12 and the treatment of all staff was excellent. The rooms and bathrooms are spacious and the bed is very comfortable. The breakfast is very varied and the dinner is wonderful. There is a very good location. We congratulate all the staff of reception, restaurant and cleaning.

A luxury, very clean place. I like it very much and the girls' attention was great. I recommend it.

Location is great just a few minutes from Las Rozas Shopping Village, 25mins from the airport and only 20mins from the city of Madrid. Check in was smooth and I was helped by a lovely guy on reception. I didnt engage with many staff at this hotel but those I did were all friendly and polite. Guest room was on the first floor, shower was powerful although temperature of the water kept changing. Amenities are very basic, just shower gel and shampoo. You get 2 bottles of water that I found in the mini fridge. Bed was comfy and WiFi was pretty good but did buffer during busy times of day. Breakfast was a very simple affair. Few very greasy fried eggs and bacon or frittata under a heat lamp, then just cold meats, cheese, fruit, cereal and pastries. Plenty of coffee and juice. Negatives of the hotel.. 1. It was very noisy. Sound travels easily in this hotel. I could hear slamming doors, people walking about above my room, water pipes, even people coughing in other rooms, not ideal for light sleepers. 2. I had a do not disturb sign on my door but house keeping ignored this and came in while I was out to clean the room anyway. 3. There are no tea and coffee making facilities in the room. 4. No plugs by the bedside.

Booked this hotel with a private bathroom?when I checked in I am in a basement room with no window, just this little opening near the ceiling. Also sharing the bathroom etc with everyone else on that floor. There was no help at reception to any questions. The only positive of thus 'hotel' is the location. Would not recommend staying here