Six Senses Residences Courchevel

Fantastic location right in the centre of Courchevel 1850. Whilst not ski in ski out, they have a shuttle service which is always available to take you to the slopes which are a 3 minute drive away. On the ski slopes they have a ski room for you so you don’t carry your skis or boots. The spa was fantastic, just a shame they didn’t have a bar / common area in hotel but it is sold as a serviced apartment. Service was the best of the best and the heart of everything they do.

Upon arriving, I noticed the bath controls were odd. Turns out they were missing buttons! (See photo). For a luxury stay at these prices I was shocked. Service is novice level. Prebooked restaurant dinner via concierge with credit card guarantee wasn't booked. Turned up at the restaurant and there was no reservation. Warning on using ur spa credits. Spa opens at 11.15am and you can only use credits for treatments that end by 3pm. So be prepared to skip lunch to do any treatment using credits. The shuttle that they provide is for 1850 only. So even a 5 min drive to 1750 or 1650 is not included. And they will call a "taxi" for you. 7min ride costs 50 euros. We left swimming trunks (bought from their spa at 170 euros) in the room wrapped in towel. Couldn't find it and reported to staff to check with housekeeping. Reminded them we were checking out the next day. Despite telling TWO persons, we did not receive any update even as we checked out. Concierge that helped loading the luggage knew we were a family of four. But he put down all the back seats in our car, leaving TWO seats ie driver and front passenger seat.. duh. We had to rearrange all luggages in the heavy snow. Not only that, he insisted he didn't put down the seats. (Liar) I guess he thought we were sitting on the car roof when we arrived. For 40,000 euros worth of stay, we certainly expected better.

I’ve booked a 3 Bedroom Deluxe Family Apartment. Paid the deposit. A month later, they wrote to say they wanted me to have the “best experience possible” and offered me a room with bunk beds for my kids. How is that “3 bedroom” and “deluxe”? I’ve looked through all variants of the floor plans on their web site that are marked “3 bed room” and none of them show a bunk bed. Disingenuously, they say they can offer me a regular 3 bedroom but only the week after — effectively shoving their problems to me. A true luxury hotel would have gotten these details right up front and solved their own problems in a manner that delivers surprise and delight to customers. This is the second nasty encounter I’ve had with them after I’ve first confirmed my booking with them in early August for a December check-in date. Sad state of affairs at Six Senses. I’ve stayed at several Six Senses in Asia and Maldives and they all were amazing from booking thru to the stays.

Best place year after year, no doubt!!

I am really grateful for the amazing experience we had in Six Senses Spa Courchevel! The facilities are top notch, the staff is very friendly and attentive, always with a big smile. I had a treatment with Evi and i already look forward to go back next winter because of her magic hands. I have visited many luxury spas around the world but this one is the best so far. Thank you Six Senses Spa team.

Amazing in all ways From welcome to hospitality to service Top people ranging from Angela to all the staff. We would never go anywhere else as though pricey ..the service they extend is worth every cent. Breakfast is so lavish and the ski rentals are just there and they have their own ski lodge on the slopes to hold our rentals I have had the best experience Thank you to the whole six senses team