Premier Inn London Croydon South (A212) Guest Reviews
4/5
Very Good
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.1
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All reviews(45)
Positive reviews(41)
Reviews with photos/video(1)
Negative reviews(4)
Guest User
Single
Stayed in Jun 2024
Other
88 review
4.5/5
Great
Posted on Jun 26, 2024
酒店位置在半山腰,駕車入住最方便。酒店安靜整潔衞生。床很舒服。酒店旁邊有一家餐廳,用餐非常方便。
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aisha k
Stayed in May 2024
Family
4.0/5
Very Good
Posted on May 27, 2024
dinner next door was a bit crap so 4/5 but great customer service in the hotel, breakfast and dessert were fine :) the actual hotel is quite attractive to the eye too from the outside. to be honest, it’s a very standard premier inn. rooms have tvs, wifi is a bit slow but that’s expected from a hotel tbh
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 30, 2024
fantastic service as soon we enter the building very warm welcome with big smile.gentleman help with our luggage to room.room was spotless and the bed was very comfy.hotel offer free parking haveing plenty of parking space.breakfast was good as well.we will definitely book again when we are in town.
00253136
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 14, 2024
More than we expected for price paid. Very happy with whole experience from booking ; checking in ; room and checking out.
Guest User
Stayed in Aug 2024
Family
1.0/5
Posted on Aug 13, 2024
Very old tired scruffy old style Premier Inn, very disappointed that it hasn’t been updated. No air conditioning, absolutely roasting in our room, couldn’t sleep, couldn’t wait to leave.
Guest User
Stayed in Aug 2024
Business travelers
4.0/5
Very Good
Posted on Aug 13, 2024
The hotel was nice, exactly what I would expect from a Premier Inn, but the car park was very noisy at night with what appeared to be deliveries or men offloading stuff from vans. Staff were very friendly and helpful. The restaurant (Beefeater) was good. Lots of space both indoors and out in the huge gardens, but they struggled with accommodating me with my gluten allergy which was a little disconcerting. Staff need to be fully trained in these areas. I had to complain on three occasions about the food, not something that I like doing.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 2, 2024
recently had the pleasure of staying at the Premier Inn Croydon South and it was an excellent experience from start to finish. This lovely hotel stands out for its exceptional customer service and comfortable accommodations.Upon arrival, the staff greeted me warmly and were attentive to all my needs throughout my stay. Their professionalism and friendliness made me feel welcome and well-cared .
Guest User
Stayed in Jul 2024
Other
2.0/5
Posted on Jul 25, 2024
free parking and I was just about able to park a Luton van. Room was clean, very small bathroom but huge floor space. Plug sockets hanging out next to bed. No lift. Noisy rooms - could hear heavy snoring all night, could hear other peoples tvs etc. Receptionist in the evening forgot to do the breakfast booking so had that surprise in morning. Took a while to sort with the morning reception team but got there in the end. Staff at breakfast really good, friendly. Food was good although weirdly it was placed high up for the cooked buffet, couldn’t quite see. A child definitely wouldn’t be able to see.
Guest User
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 24, 2024
This hotel is in a good location and very comfortable - staff are sometimes good, sometimes not so good - ignoring that, excellent value
Guest User
Stayed in Jul 2024
Travel with friends
4.0/5
Very Good
Posted on Jul 21, 2024
The location is peaceful and beautiful. Rooms clean and neat. Friendly staff. Breakfast was disappointing and not value for money.
Guest User
Stayed in Jul 2024
Family
3.0/5
Posted on Jul 4, 2024
Hotel typical of its type. Clean and comfortable. Price OK Staff friendly and helpful. Restaurant is a Beefeater some 100 yards away. We used it for dinner one night of our four night stay. We had breakfast on three days but on the fourth day we were told as we hadn´t reserved, we couldn´t get breakfast. The person greeting us on the last day was unfriendly and told us we could take up our complaints with the hotel.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 2, 2024
My third stay at the Premier Inn Croydon South was once again a pleasant experience, with the hotel consistently delivering quality and comfort.The rooms are clean, comfortable, and well-maintained. The bed was particularly comfortable, ensuring a good night's sleep. The bathroom was spotless and well-stocked with essentials. Housekeeping did an excellent job maintaining the room throughout my stay.The hotel's location is convenient, with easy access to local attractions and public transport. Despite its central location, the hotel is quiet, allowing for a peaceful stay.The staff are friendly, professional, and always willing to help. Check-in and check-out were smooth and efficient.
Guest User
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 1, 2024
Only stayed one night but it was easy to checkin, a spacious room and clean bathroom, super-comfortable bed and great breakfast. Better than I expected for the price too!
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 27, 2024
I had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring every need was met with a smile. The rooms were immaculate, spacious, and elegantly decorated, providing a perfect blend of comfort and luxury.Additionally, the hotel's location was ideal,I highly recommend this hotel to anyone looking for an exceptional and memorable experience. Five stars all the way!
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 24, 2024
No big surprises; like most Premier Inns, it does what it says on the tin and does it very well indeed. Location was ideal (quiet, but close to Croydon), room was fine, breakfast was good, and parking was easy. The staff turned this into a five star rather than a four star review though. The receptionist was lovely, really couldn't have been more helpful, and even found a free chocolate treat for our young son. Breakfast staff were very friendly and efficient and really seemed to take a pride in what they do.