Hotels near Inka Museum, Cusco

This was an absolutely FANTASTIC stay experience and I recommend it to all travellers to Cusco. The house is conveniently located in the historic centre of Cusco and you can easily access restaurants, cafes, main attractions within a few minutes of walking. The Wanchaq train station is at most a 20-minute walk on the main street of Cusco, thereby making it very safe and easy at any time of the day. Taking an Uber, it is around 20 to 30-minute drive to the Cusco Airport, costing less than PEN 20. The main gates are locked at night for safety, though all staff will make sure that front desk service is still available 24 hours for anyone needing to exit or enter the premises. Communications is conveniently maintained through WhatsApp and made very easy. There is some street noise in the rooms at night including music playing from nearby shops, but that seems to be more prevalent on the weekends. The room and bathroom are well-maintained and have all the necessary amenities, including welcoming packets of coca tea. There is an electric heater in the room for nights with lower temperatures. Breakfast is made-to-order for every item, and it feels like a private restaurant experience. Eggs cooked any way are of top quality; juices are freshly squeezed; breads are toasted warm; coffee and tea are made fresh and refilled at a moment's notice; and the fruit salads are filled with copious amount of fresh fruit. Service is all top notch: homemade breakfast every morning, housekeeping at appropriate times, 24-hour service for late-night arrivals or early-morning departures, and answering questions for travellers - the hosts are absolutely warm and welcoming in every way possible. They also generously kept my large luggage in storage while I travelled to Machu Picchu for two days (coming back to stay again after), which made my trip very convenient. Again, I would recommend this to all travellers to Cusco, especially considering that the value for money is amazing.

Everything was perfect, but right at the very end, I was charged an amount that I wasn't sure if it was a service fee or something else. I was in a hurry, so I just paid it. However, if there are additional charges beyond the room rate, I wish I had been informed beforehand.

I stayed at this hotel twice; in between I went to Macchu Pichu and left the baggage at the hotel. Location wise - it’s very central with a PeruRail office next door albeit the other ones are not too far. Reception is 24hr and there is a nice courtyard with a restaurant as well as a common area with a kitchen at the back. I stayed in the Teepee tent on both occasions; first time the rate was more affordable at around gbp40/night. In July, the night gets cold. But the tent does have additional blankets and a heater. This worked except on the last night as it seems it stopped in middle of the night. Without the heater, the room was quite cold. The common bathroom is at the back; the showers are ok and you get enough privacy. I noticed the hot water does take a while to come through. I left the baggage in the storage - no issues. Overall good but for same price bracket I would try somewhere else.

The rooms were clean and comfortable with a storage heater and hot shower. About 10 minutes walk to the main square. However, when we arrived it was a little strange for us when the receptionist said that we didn't have a booking there even though we had and I had the confirmation receipt to show him. He wasn't responsive until I called Trip.com online service, and then he continued looking and said that he actually found it, so maybe be aware of this happening when you arrive. It was also a little strange that after they checked us in, we had a lot of luggage and staff showed us to the rooms that were quite a walk away and up one set of stairs and two sets of elevators, that they didn't help with anything of the bags. We only noticed this as we had much better service in other hotels in Cusco.

Let me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice. But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath. The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it. I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep. Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh

I arrived in the hotel found that the bath tub doesn’t have stopper so asked them to provide stopper but was given a day later and there is no hand wash provided. No soap provided on my last day. Also the hotel staff asked me to pay additional $55.00 as they don’t seem to have record of my arrival to Peru and I have come illegally to Peru.. I have to argue about it and finally they found my arrival details. Breakfast is fantastic and cleanliness is good as well.. Apart from minor issues it is good..near to all amenities .

Hotel Santa Maria was the best hotel during my stay in Peru, which included not only Cusco, but also Lima and Aguas Calientes. The bed was comfortable, the Wifi worked well and reliably, and the serice was excellent in several ways. For example, when I requested an airport pickup at 10 pm after flying 28 straight hours, a friendly driver picked me up. Ruby was particularly helpful and very friendly and wanted the best for me as a tourist in her country. She asked follow-up questions about my experience at Machu Picchu after getting back from Machu Picchu Pueblo. It waa great Spanish practice! The men front staff were also gentlemenly willing to help. In addition to the very hospitable demeanor, the tour service also saved my trip. I booked a separate city tour with a different company on Trip.com, but that tour never happened. However, the tour services of Santa Maria gave me exactly what I wanted from their own tour booking service managed by Edith. So, rest assured that service, too, is reliable. Be wary of online city tours done online in Cusco. No need to worry at this hotel, though. I used it also for the Rainbow Mountain excursion. With Hotel Santa Maria, I wouldn't have truly experienced Cusco, Peru! Mil gracias for helping me realize my dream trip to its fullest extent!

Unfortunately, I am not satisfied with the hotel. The first is no heating here, no battery. On the third day of stay I got sick because of the cold. Reading the reviews, I realized that you could ask for a heater, what I did. The second is the hearing is really strong. huge gaps in the doors of the room. I hear absolutely everything - as people come and go, watch TV, talk, etc. I often woke up in the night when people went on tour and clapped the door. The third is a very scarce breakfast! Just two bulks per person, a little butter, cheese and sausage, jam and on a small dish serve the crambles , on drinks tea, coffee and that's all the breakfast . I also had a problem with breakfast for the tours. I asked to prepare them for me, but nobody did. I had two tours and I just throw money out for two breakfasts. Fourth - in the 5 days of my stay, I did not clean the room, although I read that the cleaning is daily. For 4 days I asked why my room was not cleaned and I was told I had to give the key to the room and then they would have cleaned. But of course no one said :) Lastly, the woman who cooks breakfast seemed to me not to love me because I don't speak Spanish. At the same time I saw her being nice to other guests. I wouldn't advise this hotel!

Had two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.

Very pleasant hotel. Sleepy atmosphere and delicious breakfasts