17 Quang Trung, Hải Châu 1, Quan Hai Chau, Da Nang, VietnamView Hotel Details
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Bay Capital Danang Guest Reviews
4.8/5
Amazing
187 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(187)
Positive reviews(187)
Reviews with photos/video(66)
Friendly owner(77)
Delicious breakfast(34)
Awesome amenities(31)
Convenient location(17)
Loved the view(10)
Located downtown(7)
Well decorated(6)
Luxurious(4)
Gregory Xin Ming
Deluxe Twin Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Our family loved every minute of our stay here! Staff were incredible and attentive, and rooms were beautiful.
Response from Property: Dear Mr. Gregory Xin Ming,Thank you very much for your glowing review about your stay with us at Bay Capital Da Nang. We are thrilled to hear about how much you have enjoyed the interactions with our team and their attention to meet your expectations. Your kind words will be shared with our team, and they will be more than happy to hear that.We hope to be able to welcome you back soon.Best regards,Bay Capital Danang Hotel.
carp
Deluxe King Room
Stayed in Jun 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Excellent new and clean hotel! Staff were all super friendly and provided great service! We loved our stay. Great view of the city too!
Response from Property: Dear Valued guest,Thank you very much for your glowing review about your stay with us at Bay Capital Da Nang. We are thrilled to hear about how much you have enjoyed the interactions with our team and their attention to meet your expectations. Your kind words will be shared with our team, and they will be more than happy to hear that.We hope to be able to welcome you back soon.Best regards,Bay Capital Danang Hotel.
MonitaD
Deluxe King Room
Stayed in Nov 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Dec 23, 2024
One of the best hotels in Danang!
The breakfast buffet is amazing with a lot of options and very fresh food!
The room is new, modern and looks like you are the first guest staying there. Very comfortable and spacious with a nice view of the river and the bay.
But the gem of this hotel is staff!!!
Very friendly, polite and professional which is not often you can find in South-Asian countries.
I will definitely come back! :)
Berg100sg
Deluxe King Room
Stayed in Oct 2024
Couples
16 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Nice hotel which is quite new. Great room and bathtub and breakfast very good. Location abit off but grab is cheap and easy to bring you around.
Response from Property: Dear Sir/Madam Berg100sg,Thank you very much for your comprehensive feedback on your recent holiday at Bay Capital Da Nang. We're thrilled to hear you enjoyed our new hotel, the room, and the bathtub, as well as our breakfast. We appreciate your understanding of the location—it's great to know the convenience of Grab made getting around easy for you.We hope to welcome you back soon.Best Regards,Bay Capital Danang Hotel.
Guest User
Deluxe King Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Hotel service, facilities breakfast is very good. Ms Ame is very good staff who is assist us register to early check in.
Response from Property: Dear Valued guest,Thank you very much for your glowing review about Bay Capital Da Nang Hotel. We are thrilled to hear about how much you have enjoyed the interactions with our team and their attention to meet your expectations. Your kind words will be shared with the team, especially Ms. Zumy and they will more than happy to hear that.We hope to be able to welcome you back in the near future to spend time with our team.Best regards,Bay Capital Danang Hotel.
Abdul
Deluxe King Room With River View
Stayed in Apr 2024
Business travelers
1 review
4.7/5
Amazing
Posted on May 7, 2024
Everything about the hotel was exceptional. It was clean, stylish, and roomy with excellent service where we had lunch. The food was good and great value for money and the service was attentive and efficient. The room itself was well-equipped and comfortable. All credits go to the entire team.
Response from Property: Dear Mr. Abdul,We are delighted to know that our services met your expectations and you have enjoyed our central location. We are glad that you enjoyed our room, the spectacular river view. We also really appreciate your positive feedback on food and services, this will be our motivation to keep delivering our guest the best values.We look forward to welcoming you back again at Bay Capital Da Nang soon.Best Regards,Bay Capital Danang Hotel.
Zactoto
Deluxe King Room
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on May 26, 2024
Perfect location for accessibility to city shops, and the river walks.
Response from Property: Dear Valued guest - Zactoto,We are delighted to know that our services met your expectations and you have enjoyed our central location. Having encouraging comments such as yours does give us motivation towards providing exceptional service to all our guests. We look forward to welcoming you back again at Bay Capital Da Nang soon.Best Regards,Bay Capital Danang Hotel.
Up to sky
Deluxe Twin Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The hotel is very close to the seaside. Best scenery and luxury service!
Response from Property: Dear Valued guest,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
HumsCakeLove
Deluxe King Room
Stayed in Jan 2024
Couples
18 review
4.7/5
Amazing
Posted on Feb 27, 2024
Location was about 15 minutes drive from the airport. Relatively new hotel and very clean! Staff were friendly and responsive too. However there wasn’t any convenience store nearby. Had to walk about 10 minutes away to find one. But the fact that the mini bar was complimentary and that it was replenished on a daily basis made up for it :) mini bar consisted of water, juices, canned drinks, potato chips, dried mango snack and biscuits :) location was also about 15 minutes drive from theme parks like Asia Park and the night markets. The hair conditioner was mixed with a lot of water so it was not the best. Good to bring your own if you are particular. Overall a good stay! Thanks! :)
Response from Property: Dear Value Guest, HumsCakeLoveWe are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences. We look forward to welcoming you soon. Best Regards, Bay Capital Danang Hotel.
Joannnne
Deluxe King Room
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The hotel room was clean and new, with all the necessary amnesties. Staff were polite and helpful. We had used the spa, gym and swimming pool in the hotel, all are good but the swimming pool is a bit small.
Breakfast with wide range of food choices. We had spent two night in the hotel for dinner, the food was excellent, especially the prawn, sea bass and duck filet. The service was excellent.
Response from Property: Dear Ms.Joannne,We are delighted to know that our services met your expectations and you have enjoyed our central location. Your nice words regarding our breakfast were delivered to our team accordingly. Having encouraging comments such as yours does give us motivation towards providing exceptional service to all our guests. We look forward to welcoming you back again at Bay Capital Da Nang soon.Best Regards,Mike NguyenGuest Service Manager
Guest User
Deluxe King Room
Stayed in Jun 2024
Other
9 review
4.7/5
Amazing
Posted on Jul 22, 2024
Clean, shiny, new, effecient, double glazed windows.
That's all you really need in a hotel right? Hope they keep it up. Good job 👍!
Response from Property: Dear Valued guest,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Jocelyn319
Deluxe Twin Room
Stayed in Nov 2023
Family
13 review
4.7/5
Amazing
Posted on Dec 30, 2023
Service is superb, room was comfortable size. In-room bar was free to take, with various drinks and beers, chocolates. Smart TV with Netflix, Disney+, and many other apps. Breakfast spread was awesome too. Only downside is that there’s nothing much nearby but you can travel around easily via Grab
Response from Property: Dear Ms. Jocelyn,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Guest User
Deluxe King Room
Stayed in Nov 2023
Couples
9 review
5.0/5
Outstanding
Posted on Dec 26, 2023
So excellent experience at Bay Capital Da Nang. The staffs here are very friendly and helpful. The room is clean and new. they provide free drinks and snacks every day!
Location is very good - I can even see the dragon bridge from the room.
Response from Property: Dear Valued guest,We are delighted to know that our services met your expectations and you have enjoyed our central location. Having encouraging comments such as yours does give us motivation towards providing exceptional service to all our guests. We look forward to welcoming you back again at Bay Capital Da Nang soon.Best Regards,Bay Capital Danang Hotel.
Queenie
Deluxe King Room
Stayed in Nov 2023
Family
1 review
4.7/5
Amazing
Posted on Dec 17, 2023
A very new 5-star hotel. Great service received from all staff, be it counter or bellboy etc. Esp Henry and Jasmine (or Chesmine) and others who I didn’t ask for their names, I m so sorry.
Indicated to celebrate son’s bday before reaching. In fact, with the holiday mood and no calendar in mind, almost forgot which day his bday is 😅. Thanks to Henry checking w me when they should deco the room n send the cake up etc. and they really surprised him when we returned from ba na hill that night!
Cleanliness is great too even for a fuzzy mom like me. Was checking out the mattress and beddings in other hotels. But I totally forgot to check it out until hubby mentioned it cuz the hotel gave me a very clean feeling. True as I thought, the beddings n mattress are good and new too!
Location wise, a little walking to Han market and cathedral etc, like 15-20 mins for a family with young kids. But we grab most the time cuz it’s really cheap there.
Breakfast closes at 10am. We were there at about 9.40am, they allowed us to hv it without giving the feeling to “chase us away”, like keeping the food etc even it was already 10am when we left.
All drinks and snacks in the minibar as shown in two attached photos are all free and replenished daily should you request it!
Already recommended to many abt Bay Capital! Will 100% return to Bay Capital if going to Da nang again!
Thanks again!👏
Response from Property: Dear Ms. Queenie,Thank you very much for your comprehensive feedback on your recent holiday at Bay Capital Da Nang. We very much appreciate the time and effort you spent on composing your review.Ongoing training for our employees is very important to us and we are pleased to learn that you found our service & attention to detail, our friendly and engaging staff - a compliment we will pass on to Jasmine, Henry & the whole team. Once again, thank you very much for your visit and we are looking forward to welcoming you back soon Ms. Queenie.Best Regards,Bay Capital Danang Hotel Team.
CHEANG PHENG CHEA
Premium Club King
Stayed in Nov 2023
Family
5 review
4.7/5
Amazing
Posted on Dec 10, 2023
New quality hotel, friendly staff that is willing to help, even allowed us to checkout later in the day as our flight was in the evening, Buffet breakfast was quality, good varieties of choices, but was the same every day, would if been nice if they could changed it around abit for choices
Room was nice and spacious,we had a bath tub that we used nightly after a long day out to relax
Fridge was refilled daily with drinks, water, beer and snacks
Overall was value for money
Would come again in the future if I come to Danang
6/9
Response from Property: Dear Mr. Cheang Pheng Chea,Thank you very much for your glowing review about your stay with us at Bay Capital Da Nang. We are thrilled to hear about how much you have enjoyed the interactions with our team and their attention to meet your expectations. Your kind words will be shared with our team, and they will be more than happy to hear that.We hope to be able to welcome you back soon.Best regards,Bay Capital Danang Hotel.