Anonymous User
November 20, 2024
The trip was passing through Dali, so I didn't book a good sea view room, but the room price of nearly 300 yuan in such a competitive place in Dali made my experience very bad. Here is a brief introduction
Room: I used the points upgrade privilege, but when I arrived at the hotel, they said there was no room upgrade, so I thought it was okay, but when I looked at it, Ctrip had all other room types except this room type. Can't we just be sincere? Secondly, the room is the smallest room on the whole floor, and there is a mountain behind it. The window cannot be opened because it faces the mountain. Since there is a mountain behind the room, the window cannot be opened. The room lighting is also designed to be very dim, and it is impossible to see clearly at night and in the morning. The bathroom and shower room in the room are connected, and the bathroom is also in the shower room. I think this is really far away I think the most outrageous thing is that there is no door between the bathroom and the shower room, only a curtain, and the curtain is also moldy. The room area is also very small.
Service: When checking in, the staff helped to take the luggage from the car and delivered it to the room. When checking out, they sent two bottles of water and fruit, and helped us take the luggage to the car. It was great. Thank you very much to the staff.
Breakfast: For breakfast, it should be because of the cold weather. The boiled eggs were steamed dry and a little burnt. The fried eggs and grilled sausages were also a little cold. The noodles were not so hot when they were served. The others were nothing.
The environment is perfect, facing the Erhai Lake, and the public areas are also very good.
Finally, everyone should be sincere. In Dali, everyone is so enthusiastic, and the hotel location is so good. The result is like this, which is really unsatisfactory.
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