Hotels Near Hillcrest Village in Dallas

The hotel restaurant is convenient and convenient. The room was kept very clean. As expected, it was a nice hotel.

I've stayed at this hotel the last 3 years. It has always been a great and welcoming experience. This last visit, changed my mind about ever coming back. Our room had burned out light bulbs, missing smoke detector (violation), and an unusable plug in the vanity area. My wife had to stand in the bedroom and blow dry her hair.There were no toiletries to use at the sink-for basic hand washing! The HOT breakfast is a joke--3-4 warming shelves with sugar-laden waffles (with baked in syrup), not any fruit, Tang looking liquid for orange juice and not any toast, bagels, or other normal breakfast staples. Certainly not my definition of HOT breakfast. You can no longer make your own breakfast here. Really--Covid is no longer an excuse for this! During our stay, there apparently was a motorcycle rally at another nearby Marriott and some of the overflow was at this hotel. So well after 11 PM, we heard loud Harleys, music, and screaming from the parking lot below us. Nothing from management was visible to stop it for the well being of other guests. The $10 parking fee really bothers me as their parking lot is mostly vacant at any hour/any day. I said goodbye to this sad replica of a once great place to stay. Going Hilton from now on!

I have stayed here before so I knew it would be a nice experience. Was I blown away by Chenoa Morton!!! She was the most pleasant and professional I have come across in such a long time! She went above and beyond to make sure our stay was 5 star. We will definitely be back the very next time I am in Addison! Chenoa Morton keep up the great work!! Marriott, keep this one she is a game changer!!!

We stayed three nights April 16-19 on our first trip to Dallas. I chose the hotel based on location and previous good reviews. Maybe my expectations were too high but several issues arose during our trip. After a several hours flight, we arrived about 1030pm. It took over thirty minutes to get checked in and to our room. First the outside doors are locked and I have never encountered this at a hotel. I stood there for several minutes until the employee walked over to trip the auto door. I then stood for over 20 minutes while Eddie tried to get a guests credit card to work. He mentioned they had trouble with them but the wait was very long. The phone rang several times and the calls were put on hold. It was the first of several times that it appeared they did not have enough staff. Once we finally made it to our room, the smell of **** was very strong in the hallway. Not the hotels issue, but the continued for two days. In our room, we found it nice and clean but very cold. The heat would not work and only blew cold air. After about an hour, I called the desk and a very nice maintenance staff member brought me an electric heater. That saved the day but was our only source of warmth throughout our stay. Even though reported again the next day, no one came to address the issue or offer any options. We enjoyed the size of the room, the large size TV and modern features but heat would have been nice with unseasonably cold weather.

I found it from the Internet, and the picture environment is good, and the price is more appropriate. Self-driving, convenient transportation, good environment, very large indoor space, gardens and lawns outside. It’s not far from the surrounding places to go. The only downside is that there are too few types of breakfast~

My future granddaughter is attending college in Arlington and was cast in a Musical. My daughter in law, granddaughter and I got tickets to go see her perform at the theater in Farmers Branch. Not being familiar with the area I relied on reviews and found this place on line. It was a great find! It was very close to the theater and in a quiet area but close to everything at the same time. Being a Best Western member we got an excellent rate. The breakfast was the best I’ve had at a hotel in a very long time. Had a great variety and everything was hot and fresh. Internet worked great as well. Quiet room with comfortable beds. Would definitely stay here when in the area again.

Weekend Saved ! We appreciate your engineer Mark My husband lost his wedding band We ask jim at the front desk to send maintenance to open sink up and locate my husband's wedding band. Well over one hour later and pipes removed Mark found the wedding band. We left small token for Mark to show our appreciation with jim at front desk. Later that morning we witnessed Manager (Kennith) screaming at the top of his lungs at his employee (Kitchen person) this behavior from Him was in front of my family this was unacceptable behavior. We witnessed his unprofessional behavior on both trips to your facility.

Good location at reasonable price. Rooms clean. The only issue I had was with the plugs. I had to charge my phone in the bathroom. And the fridge was missing. People at reception were very nice and accommodating