Airis Boutique Hotel & Suites - for Adults Only

Lovely small boutique hotel with friendly efficient staff. Good location near to 3 nice beaches and several bus stops to Chania town. Room itself was clean and modern, only downside was the location at the back of hotel by the road with no balcony as such and a view of the stairwell. (Room 104). The very helpful Anthony offered us alternatives but we declined as the rooms were smaller. So we stayed put. Bar and pool areas have nice vibe. Breakfast was a good choice but the hot food was lukewarm at best. We did not eat in the restaurant.

Just got back from a week here having visited Crete last year and wanted to try a different part of Crete this year! This hotel is marvellous, good location, very close to the beach (literally 5 mins walk), shops, and various beach bars and restaurants in the area. However, it's not in an overly touristy developed area, so you aren't accosted by people trying to get you into their bar whenever you walk around! The rooms are fantastic and kept very clean, the breakfast is brilliant with a great selection of hot food and fresh eggs done in a variety of ways plus the usual fruit, yoghurt, and pastries etc. Dinner is also excellent -it's not a buffet but an actual menu and you can have 3 courses (incl dessert) as half board. I would comment (similar to other reviews) that if you're here for more than a week you may struggle as the menu is the same each night apart from Greek night on Saturdays. But we enjoyed everything we ate! The bar by the pool is absolutely fantastic and does a great selection of snacks/salads/sandwiches if you require, plus the drinks selection is great. The staff are what made our holiday exceptional - special mention to Petros, Rafail, Eva, and Olga who were quite possibly the best hotel staff we've had the fortune to be served by. They were welcoming, honest, fun, friendly, and efficient. They deserve all of the accolades and rewards for doing their jobs fantastically and we wish them every success in their future careers/lives! Thank you for making our holiday unforgettable!

Booked a superior room at the Airis to chill near the beach after a few days in Chaniá city. Beautiful hotel, peaceful and absolutely stress free. Reception team were kind and friendly, the room was gorgeous and the bar/pool area was very pleasant and relaxing. We didn’t have any problems getting sunbeds. Towels are provided at reception for the pool and beach. Breakfast is very good, with a range of different options each day. There are low key beaches nearby with small cafes, sunbeds, toilets, showers, lifeguards and safe swimming. We enjoyed both Anemos beach and Yannis beach. I’d recommend this hotel if you want to completely switch off, but also want to take the short bus ride into the wonderful city of Chania.

Hotel clean, well-kept, friendly staff. However, some things do not correspond to a 4-star hotel, but rather to a 3-star hotel. The hotel is located next to a campsite and behind a soccer field. Little greenery. Noisy rooms. Several rooms have a poor view: Rooms with sea view have more of a soccer field view, parking lot view, stairwell view, kitchen view, construction site view, side street view. Constant fan noise in the bathroom, which cannot be switched off with the light switch. Breakfast buffet in a cramped, noisy, unattractive, canteen-like basement. No table for more than 4 people. Few places outside, between the blocks of flats. Breakfast buffet not worthy of 4 stars. Half board à la carte: If you choose half board, the dinner is good but monotonous, the menu is the same every evening and repeats itself, so that you get tired of it if you stay several days. Therefore half-board not recommended. Poor value for money, no goodwill from reception, uncompromising. Due to personal events one person in our group was unable to travel. The receptionist initially said yes to a refund of the half board, but this should be done via Booking. However, when we called Booking, the manager had changed his mind and claimed to Booking that this was not true. I would not book this hotel again.