La Das Treetops

‘Pathetic’ is the experience in simple one word review. If I could make a list of miseries it will be probably endless . Starting from the restaurant service ( no idea for punctuality) and food quality to washroom size ( tiniest ever ) - I must have to mention the rudeness of the owner… (she must not run a hospitality business) ; she has a lot attitude problem , towards the guests as well as to her own staffs.

Google review summary 4.5 88 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Reviews Search reviews Subhashis Mukhopadhyay 1/5 21 hours ago on Google We went to this place with a group of friends and their kids during Durga Puja time. Stayed here for 2 days. 1st day was fine, 2nd day was exciting(all puns intended) Good things: Location is simply put excellent, rooms you get are good a little over priced it might seem but it's good, cleanliness - it's a big thing for me and they scored very high.(A tip - Do not book online, you might get a discount but rooms you will get is not good) Bad things: the rest of it. Let me start one after the other. Bonfire: let's just say the fire was there till kerosene effect was there. It was not good. The good outcome was that it helped us with the barbeque which was nice. Restaurant service : It was pathetic to put it mildly. Non-existent would probably be right word. We had to fetch our own plates and water to our tables. Restaurant food: To make it short, if ever a list of worst food restaurants were made in Kurseong they will win the contest hands down . The chef has no idea of what salt is. This I am saying as a person who in his growing years had spent 14-15 years in hostels or message. They next day was fun. We came to know that one of the tourist had slapped a staff - a very very wrong thing to do, and the owner didn't respond to staff'splease to diffuse the situation and hence there would be NO LUNCH OR DINNER served the next day. I mean are the hotel management kidding ? During Puja you have a whole bunch of people with kids in middle of wilderness and you can't even provide basic necessities as food. The intersting part is in the morning before leaving for site-seeting the owner says, we will provide you with dinner but the staff at the reception said don't count on it. We had kids with us and we believed the staff. We called up the owner in evening to confirm but it was not picked up. So, we brought own dinner, they heated it and it was thousand times much palatable and much less of a costs. The tourist who believed the owner were served with Maggi!! On the final day morning even for the complimentary breakfast, the items were not there or cold inspite of repeated requests there were no improvements. The fruits too not all the members of the group were able to get. It's a complete mess!! Note : Owner might respond that it was one off incident and she had to bring in new staff during the Puja. I have just one thing to say - No one is doing charity here, it's your property and it's your responsibility to make sure everything runs more so during holidays season which you have failed miserably. I too had read all the excellent reviews but this is what I had seen.

Everything was good. Location is fantastic. Food quality and service can be improved. The views are really good.

The place is awesome. Very cordial behaviour of the owner and other staffs. This place is really a place of peace. The only thing they need to improve is the variety of food and the recipe needs to be changed little bit.

Terrible stay no water in washroom room service don't bother to respond. They don't have ingredients in kitchen. Chef himself accepted that some portion of food was cooked by an amatuer as he was busy. They need pest control badly. Really poor. It is a nice property but needs management. Staff not trained. Even manager at reception was rude

Very poor