Udaan Himalayan Suites and Spa

The staff are friendly but less enthusiastic. The food which provided in restaurant was expensive but with less variety and quantity. The room is clean but with a lot of flies.

Warm welcome.. Excellent room. Kenchenjenga view from room. Restaurants was best part, all food price were priced nominal and excellent in taste. Morning breakfast Buffet was excellent. On weekend live music and song by an artist at restaurant. My full 2 days itinerary was planned by hotel staff and arranged driver. They prepared excellent kadha for my wife for her sore throat at crucial time which helped her to enjoy the trip. Hotel looks new , fresh and shines. 3 nights at Udaan was enjoyable stay.

Staff was great— helpful and friendly. The hotel is strictly veg with no alcohol. So if you are looking for some eggs, meat or beer, you are out of luck. The room had a nice balcony with a fantastic view of the 3rd tallest mountain in the world — kangchenjunga. TV had remote control issues which was irritating. Close to taxi stand and a few hundred yards from the train station.

Amazing Property… everything was just perfect. The staff, the rooms, the food, cleanliness…. Not one thing I can raise a finger on.. anytime I visit Darjeeling, I would only stay here. Even the location is amazing, and not to forget the amazing view from the balcony rooms

I Stay at udaan himalayan resort..Service was very nice especially Sourav was very cooperate and humble..I highly recommend this hotel..View was awesomesatisfied but sourav was very humble..Thanks you for nice........................

It was one of my best stay experiences recently. Location: The location is very near to Darjeeling railway station - about 300m. Mall road is about 1-2 km away, that should about 20 minutes on foot; besides, cab is available from railway station - costs around 300 INR to Mall road. I will give the location 8/9 out of 10. Rooms: I had booked Kanchenjunga View Suite. The room was spacious and had a wonderful mountain view. There was a decent sized balcony overlooking the mountain and the valley, with sitting arrangements. The room had a large screen TV unit with OTTs installed. The room decor was impressive as well with good lighting. The room had all required amenities such as heater, centralized ac, electric kettle, wadrobe, study table, attached bathroom - clean and spacious, etc. I will rate room 9 out of 10. Cleanliness: I was very impressed by the cleanliness and the housekeeping. The housekeeping staff takes great effort to keep the hotel clean, and that deserves a shout-out. I would rate 9.5 on cleanliness. Hospitality: Everyone at the hotel is so friendly and polite that it is a delight to interact with them. They never forget to greet a guest whenever they meet in the hallway or in the lobby. They are very professional and provide exemplary service. I would rate 10 out of 10 on hospitality. Food: The restaurant is called Grains and is a pure veg restaurant. It might be a disappointment for non-veg lovers, but after experiencing a 4-day stay, I would say I have no regret. It is rather a delight. The quality of the food, even though all veg, is excellent. It also has a decent choice of menu. The breakfast is delicious and has a very good spread. I liked the breakfast so much so that it was too an attraction for me. Even though it is pure veg, I still had a great dining experience. Every evening, there is a live performance event and a buffet dinner at the restaurant. I would rate food experience 8 out of 10. Overall, it was a wonderful stay and a customer's delight. I am eagerly looking forward to staying in this hotel when I visit Darjeeling again. I would rate the hotel 9 out of 10.