Guest User
August 9, 2023
On arrival, the road leading to the hotel is very rocky. Hopefully, this is fixed, because the hotel itself is a pretty one. Lots of greenery around you, including the beautiful ocean view and infinity pool.
A lot of the rooms were not available, not because of it being booked, but for some untold reason. Our room had rusty sliding cupboard doors, unable to slide, a telephone that did not work, and cold water from the shower. After 30minutes of speaking to staff and management, they eventually transferred us to a different room without extra charges. The new room, however, coming with a few of it's own negatives, like a damaged face cloth, and a broken tile in the bathroom. The rest of the room, perfect haha.
Apart from these issues, that CAN BE FIXED with more attention and care to details, the hotel is good. Hopefully, management sees reviews like this, and takes immediate action.
Also, there is WIFI. On the App, it says No WIFI, but there is.