To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(63)
Positive reviews(40)
Reviews with photos/video(5)
Don H
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 15, 2024
The recent review by John and Jenny Taylor sums up perfectly how we experienced the Langstone Cliff Hotel. My wife was celebrating a 'landmark birthday' & the reception staff arranged exactly how I ordered, a suprise room welcome of champagne, flowers and local chocolates. The staff were brilliant and despite being extremely busy were only too keen to help with a smile and is a tribute to them, their training and the longevity of the hotel. We had an upgraded room with a beautiful sea view. The hotel does have an indoor swimming pool, an excellent snooker and darts room and a table tennis room. You can relax in a wide range of comfortable seats and sofas and be waited on too. The food was excellent and I personally was looked after in the dining room because of my health issues which made our stay more enjoyable. We will return as soon as possible. Thank you for a memorable week!
lynn t
Stayed in Jul 2024
Couples
4.0/5
Very Good
Posted on Aug 25, 2024
Lovely hotel with excellent staff. Comfortable big lounges and verandah overlooking the gardens and sea. Food was excellent with good choices on the menu it was difficult to choose as everything was so good. Gluten free options available. We stayed in ground floor room with balcony overlooking the grounds. Friendly helpful staff in all areas of the hotel
Response from Property: Dear Guest, Thank you for taking the time to review your stay. We are delighted that you enjoyed the comfort of our lounges, the beautiful views from our Verandah, and the variety of food our menu offers, including gluten-free options. We are also pleased to hear that our staff's friendliness and helpfulness contributed positively to your stay. Look forward to welcoming you back another time. Kind regards Louise - Front of House Manager
jeanhancock
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jul 1, 2024
We booked as a quick few days away. The view from hotel overlooking the sea was beautiful. They have a covered terrace where you can sit eating a snack lunch or just having a quiet drink. I am in a wheelchair and was able to get round the whole hotel. Every room was tastefully decorated with lots of comfy seats and sofas. We watched the England football game surrounded by families and children and they accept dogs, so it felt like a home. There is a great choice of menu every meal and on several occasions we asked for some slight alteration to the meal, like no walnuts, no bacon bits and they obliged with no hesitation. All staff were warm and welcoming and we felt like we were friends not paying guests. We actually wish we had booked for longer, but I got sunburnt on first day on the beach which is a ten minute walk from the hotel, it's a gentle slope then a flat walk to beach. Oh yes I forgot to mention the indoor is wonderful a great temperature and easy steps for me to leave wheelchair and get into the pool which was warm, perfect. We can highly recommend to everyone who wants a home from home feel to a family run modern hotel, with good WiFi See you in September
Response from Property: Dear Guest, Thank you for this great review. We are absolutely thrilled to hear that your stay at our hotel was so comfortable and akin to being at home. We are delighted that you enjoyed the sea views, our accessible facilities for wheelchair users, and the tasteful decoration of our rooms with comfortable seating. It's great to know that our pet-friendly policy contributed to the homely feel and that our varied menu and accommodating kitchen staff met your dietary preferences. Our team takes great pride in providing warm and welcoming service. Furthermore, the hotel's convenient location close to the beach and the inviting warmth of our indoor pool appear to have enhanced your stay significantly. We look forward to welcoming you back in September! Kind regards Louise - Front of House Manager
Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Dec 29, 2024
We met with some family for a coffee and light lunch. The coffee was fine, and the toasted sandwich was as expected. Service was quick and polite, despite them being busy. Would come back,and my partner and I are considering booking a room in the coming year.
Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Dec 27, 2024
Not the best place for those with food allergies. Boxing day receptionist made a big deal about my enquiry about one ingredient and a very public announcement. When I got to the Christmas day buffet there were lovely items such as potato salad, coleslaw.mayo and several puddings which I had not been given info on. I didn't want to be shown up again following her "why have you come for lunch then" comment. Would have educated her on the law but had been invited by friends. A couple of days before I had FB messenger to find out how easy it was to ask on the day- no reply. The food I did have was delightful- wonder what the rest was like. Cold meat and salad is reception proof. Lucky it wasn't my booking
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 21, 2024
A wonderful few days spent at our favourite hotel in the build up to Christmas, our second stay in four months. Completely lived up to all our expectations, with fabulous food, caring and attentive staff, it really is like visiting family. The festive decorations are glorious, both inside and out. Can't wait to book again for a Spring break.
Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Dec 18, 2024
During our second visit, we enjoyed a wonderful meal at this beautiful hotel. The staff was efficient and attentive. Our only complaint was the price of over £28 for a beer and two small wines. While this will not deter us from returning, we will be cautious regarding our drink choices.
Sylvia T
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 15, 2024
Just got back from a 4 night holiday at the Langstone Cliff Hotel and it was perfect in every way. We were on an organised coach trip and we were given an extremely comfortable room for our stay, which looked newly refurbished. We had a wonderful view of the grounds, swimming pool & sea. The Langstone staff are exceptional especially in the dining room. They were always busy but so helpful & cheerful.
Response from Property: Dear Madam, Thank you for this positive review. We are thrilled to hear that your room met your expectations, providing comfort and the amazing sea view. Thank you for noting the exceptional efforts of our staff. From housekeeping to dining, every member of our team is committed to providing a cheerful and helpful service. Your recognition of their hard work is truly appreciated and will be shared with the entire team. It would be a pleasure to welcome you back. Best wishes, Louise - Front of House Manager
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 11, 2024
The weather looked warm and dry so we booked an overnight stay in an upstairs Seaview room near the lift. The room was cosy and warm with a proper radiator. Also had aircon if needed. The bathroom looked new..ample grabrails which is unusual in most hotels. Plenty of space for bathroom acutriments on a large shelf. Nice shower and a heated towel rail. However the bed was too hard for me but probably not for others. The location is fantastic. Walk one way to Dawlish Warren either over the railway bridge or further along under a tunnel. Choice of pasty shops there too. Walk the other way along the sea front to Dawlish which could be too far for some. There's a bus outside the hotel too. Plenty of seating outside and inside. We had a meal at the bar which wasn't too bad. However the veg in the curry was too overcooked and the other meal wasn't very hot. The breakfast had a good choice. All in all we enjoyed our stay and would definitely book again. It's lovely to be right by the sea. Also all the staff were extremely helpful and pleasant.
5727Chestnut
Stayed in Nov 2024
Travel with friends
5.0/5
Outstanding
Posted on Dec 6, 2024
We ran a dance break for 50 people on the first week of December 2024. The feedback from all the guests was 100% positive with everybody very impressed with the staff, food, decorations and overall service. An extremely friendly reception which set a good tone. The rooms were clean, well appointed and welcoming. All in all a quite lovely few days.
Response from Property: Dear Guest, Thank you for this great review. We're thrilled to hear that your experience with us was so positive and that our efforts to provide an excellent service were appreciated. We are delighted that you enjoyed the warm welcome from our staff, the quality and variety of our cuisine, the festive decorations, and the overall service we pride ourselves on. We look forward to welcoming you back soon. Kind regards, Louise - Front of House Manager
minimorsel
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 28, 2024
the bedroom was cold on arrival but found radiator valve closed so adjusted same and after a superb 5 course dinner the room was warmer,also (closed an ill fitting window),the staff were brilliant,this is a family run large hotel with a very home feeling,lovely large landscaped gardens and gated access to the beach ,fantastic.
Andrea H
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 23, 2024
This hotel is lovely, nor just for couples but also for families. I have never found the food anything less than fabulous and the staff are so helpful and friendly. The hotel is always clean and comfortable . The rooms include everything you could need . Both the indoor and outdoor pool (summer) are beautifully kept and the gardens lovely Just a short walk takes you to Dawlish Warren and all the family friendly entertainment. The hotel itself puts on children's activities during school holidays. And their loyalty weekends cannot be beaten
Response from Property: Dear Madam, Thank you for this positive review. We are truly thrilled to hear that your stay at Langstone Cliff Hotel was so enjoyable and met your expectations. We are delighted that you appreciated the extensive amenities, including the meticulous upkeep of our indoor and outdoor pools, as well as the serene beauty of our gardens. Our team strives to ensure a comfortable and clean environment, so it is wonderful to know that this did not go unnoticed. Furthermore, it is great that you loved our varied and delectable dining options, along with the attentive service provided by our staff. We take pride in being a family-friendly hotel and are pleased that the children's activities and loyalty weekends enhanced your stay. Lastly, the proximity of our hotel to Dawlish Warren offers a splendid blend of tranquility and entertainment, something we're glad you could take advantage of. It would be a pleasure to welcome you back. Best wishes, Robbie, Guest Relation Manager
Louise W
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on May 23, 2024
Booked for afternoon tea using a voucher we had received as a gift. After arriving earlier in the day to enjoy a walk along the coast, we were warmly welcomed at Reception and immediately shown to our table. The view across the lawns to the estuary beyond was glorious and the afternoon tea was perfect - fresh sandwiches (no crusts!), fluffy warm scones and three delicious cakes garnished with fresh strawberries. Our waiter was attentive and arranged for a takeaway box for the goodies we had leftover! Thanks for a super afternoon - we'll be back!
Response from Property: Dear Madam, Thank you for this positive review. We are delighted to hear that the voucher you received was put to such good use, and that you were able to enjoy both the coastal scenery and our hospitality. It's great to know that the view from your table added a touch of splendor to your visit, and that the afternoon tea met your expectations with its freshness and variety. Our team strives to provide attentive service, and it's gratifying to learn that our waiter made a positive impression. Langstone Cliff Hotel prides itself on creating memorable experiences, and it seems we've succeeded in making your afternoon special. The luscious lawns and the estuary backdrop are indeed some of the highlights we are proud to offer our guests. We look forward to welcoming you again. Kind regards Louise - Front of House Manager
Vacation15059122763
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 20, 2024
62 of us were at the hotel for a dancing break, and everyone had a fabulous time. We were very well looked after - from the excellent food, attentive staff, clean and well equipped rooms, and the facilities on offer. The ballroom is amazing. The location is also a plus, with lovely views and easily accessible walks to Dawlish and Dawlish Warren. We have booked again for next year.
Response from Property: Dear Guest, Thank you for this great review. We are truly gratified to hear that your stay at Langstone Cliff Hotel was such a memorable one. We are delighted that the Gittisham Folk Dancers enjoyed the dancing break, excellent food, attentive service, clean and well-appointed rooms, and our comprehensive facilities. It is great that the grandeur of our ballroom contributed to your fabulous time, and that the serene location, with its stunning views and proximity to delightful walks to Dawlish and Dawlish Warren, was a highlight for your group. We look forward to welcoming you back soon. Kind regards, Robbie, Guest Relation Manager
Mike S
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 20, 2024
Once again, we had a fabulous time at this hotel on an organised dance break. The room was excellent, food great quality and the staff were friendly and attentive. The lounges are lovely and outdoor spaces very well looked after. There is good access to Dawlish Warren and Dawlish. We really enjoy staying here and are looking forward to our next visit.
Response from Property: Dear Guest, Thank you for this great review. We're overjoyed to learn that your stay at Langstone Cliff Hotel was nothing short of wonderful. We are delighted that you enjoyed the comfort of your room, the quality of our culinary offerings, and the attentiveness of our staff. It's also pleasing to hear that our meticulously maintained lounges and outdoor areas added to the pleasure of your stay. The hotel's easy access to both Dawlish Warren and Dawlish is something we're quite proud of, and it's great to know it enhanced your dance break. We look forward to welcoming you back soon. Kind regards, Robbie, Guest Relation Manager