Vienna International Hotel (Dongguan Zhangmutou Government Square) Reviews
Vienna International Hotel (Dongguan Zhangmutou Government Square)
No.200 Zhangmutou Section of Guanzhang Road, Zhangmutou Town, Dongguan, Guangdong, ChinaView Hotel Details
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Vienna International Hotel (Dongguan Zhangmutou Government Square) Guest Reviews
4.8/5
Excellent
971 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(971)
Positive reviews(955)
Reviews with photos/video(63)
Clean and tidy(129)
Classy environment(84)
Friendly front desk staff(41)
Awesome amenities(26)
Delicious breakfast(20)
Easy to get around(17)
Stayed multiple times(11)
Convenient parking(10)
Negative reviews(16)
Anonymous User
Guestroom (Double bed
Stayed in Aug 2023
Business travelers
66 review
4.5/5
Great
Posted on Aug 14, 2023
The facilities are very good. The parking lot is uncomfortable. Wi-Fi is slow.I am satisfied as a whole.
Response from Property: Thank you for your advice, for some of the shortcomings of the hardware, Xiao Wei apologizes, Xiao Wei hopes to do our best to provide you with a better quality and intimate living environment and service every time you check in. May our water run long!
George Huang 黃一軒
Business Double Room
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 21, 2024
very good stay..
Guest User
Guestroom (Double bed
Stayed in Nov 2021
Business travelers
12 review
4.0/5
Very Good
Posted on Dec 10, 2021
the hotel is new. very clean and beautiful. it is very good for traveling
Response from Property: In your dear words, Xiaowei saw your satisfaction with us, and your satisfaction is the driving force for us to move forward! Xiaowei will not be proud, and will only move forward with your appreciation!
Sam6515
Business Double Room
Stayed in Mar 2023
Business travelers
49 review
5.0/5
Outstanding
Posted on Mar 21, 2023
Excellent
Response from Property: Xiaowei, the hotel you don't want to leave after you live in it. Xiaowei, the library where you can't close a book once you open it. Xiaowei, if you lie down, you will be stuck in a bed that you don't want to think about. Xiaowei will always wait for you!
Anonymous User
Guestroom (Double bed
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The room is comfortable and cozy, with a smart Xiaodu control system which is convenient. The front desk lady provided good service and checked in quickly. The aromatherapy in the lobby also smells good.
Original TextTranslated by Google
Response from Property: Touched, touched, and touched again! I see your trust in Xiao Wei in your words. There is nothing more romantic and touching than this. It is like the cool breeze in summer and the burning fire in winter. It has always inspired Xiao Wei to move forward courageously. Xiao Wei will keep working hard!
Guest User
Guestroom (Double bed
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The check-in experience was very good and the front desk service was very good
Original TextTranslated by Google
Response from Property: From your words, Xiaowei can see your satisfaction with us. Your satisfaction is the driving force for us to move forward! Xiaowei will not be proud, but will keep moving forward with your praise.
Kin Hung Edward
Business Room (2 beds)
Stayed in Mar 2024
Family
5 review
4.2/5
Very Good
Posted on Mar 25, 2024
It's just that the glue edge of the glass door of the shower room is aging, and the water flows outside after taking a shower.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Vienna Hotel. Perhaps it is fate that brings you and the hotel together. We will definitely actively improve our software services and hardware equipment and make full preparations for our next meeting.
Anonymous User
Guestroom (Double bed
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 13, 2024
The hotel is clean, tidy, comfortable and has good service
Original TextTranslated by Google
Response from Property: Wow, I am so excited to get your satisfaction. Your satisfaction is our driving force. There is still a long way to go. I hope you will be accompanied by Xiaowei in your future trips!
Guest User
Business Room (2 beds)
Stayed in Feb 2024
Business travelers
7 review
4.5/5
Great
Posted on Feb 5, 2024
This hotel is the latest smart hotel to be renovated in the surrounding area. The lobby environment is spacious and comfortable, and the rooms are tidy.
The hotel is also equipped with a cute little monkey robot to provide room delivery services to guests.
The only drawback is that the smart control system in the room sometimes malfunctions and requires restarting or manual operation.
Original TextTranslated by Google
Response from Property: Dear guests, 5 points is Xiaowei’s eternal pursuit. Welcome to visit us next time!
Guest User
Guestroom (Double bed
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The room is very big and the decoration is very luxurious. The lady at the front desk is especially pretty. The breakfast is also very delicious. I came here to climb Guanyin Mountain and wanted to stay for one night, so I chose this hotel. It really did not disappoint me. The service was so enthusiastic
Original TextTranslated by Google
Response from Property: Wow, I am so excited to get your satisfaction. Your satisfaction is our driving force. There is still a long way to go. I hope you will be accompanied by Xiaowei in your future trips!
Guest User
Guestroom (Double bed
Stayed in Nov 2023
Booked for others
13 review
5.0/5
Outstanding
Posted on Nov 29, 2023
The room is clean and sanitary, the hotel environment is good, the front desk service is enthusiastic, the room cleaning is very timely and efficient, the staff are dedicated and can handle problems in time, a very satisfactory trip
Original TextTranslated by Google
Response from Property: Seeing you leave such a thoughtful review for Xiaowei, it feels like a spring breeze blowing by, and it makes me feel warm. Your praise and affirmation are the results we look forward to most. We will work hard to do better and look forward to your next visit! Muah
Guest User
Business Room (2 beds)
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 8, 2023
The room is very good! ! ! ! This hotel is newly renovated in Zhangmutou, with a new Vienna international style, which is pretty good! There is a supermarket and a Hunan restaurant downstairs, and Guanyin Mountain is opposite. There are night snack stalls all the way at night, which is very convenient!
Original TextTranslated by Google
Response from Property: Seeing you leave such a thoughtful review for Xiaowei, it feels like a spring breeze blowing by, and it makes me feel warm. Your praise and affirmation are the results we look forward to most. We will work hard to do better and look forward to your next visit! Muah
Guest User
Business Room (2 beds)
Stayed in Nov 2023
Business travelers
48 review
1.0/5
Posted on Nov 10, 2023
Just because of your attitude, no matter how many bad reviews you get, it's not excessive. First, I'm not in the same industry as you, and second, I have no grudges against your hotel staff, so where is the malice? If you can't even let a guest tell you their true feelings about their stay, and you can only accept praise but not criticism, how can you change? How can you change if you don't learn from your mistakes?
Original TextTranslated by Google
Response from Property: Dear, we are very sorry for the regretful ending to your perfect experience, but we are also very grateful for the questions you raised. We will definitely resolve them as soon as possible. We also hope that you will support Xiaowei in the future. Thank you!
Anonymous User
Business Room (2 beds)
Stayed in Apr 2024
Other
1 review
1.6/5
Posted on Apr 29, 2024
They kept knocking on the door early in the morning and asked me to clean the room? I booked a hotel for two nights and even pressed the do not disturb button... I want to ask, did the cleaner not understand? ? ? I don't understand why someone would knock on the door early in the morning and even use a card to open the door. If I hadn't locked it, would they have just walked in? ? ?
Original TextTranslated by Google
Response from Property: Oh my god, such a thing actually happened. Which housekeeping lady is so careless? She will be spanked! Thank you for your recognition and feedback. I am really sorry. We will definitely strengthen training again, learn from our mistakes, pay more attention to details, and make every corner and every detail of Xiaowei satisfy you!
Anonymous User
Business Room (2 beds)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
This Vienna hotel is OK. I am quite satisfied with my stay. The lobby is decorated in a unique way. The room is warm and clean. The front desk service attitude is good. I was given dessert when I checked in.
Original TextTranslated by Google
Response from Property: Dear, you are our family when you come to Vienna. It is natural for us to be warm and considerate to our family members! Hahaha! Your safe and warm stay is the greatest affirmation of our work. Xiaowei welcomes you back at any time.