Vienna International Hotel (Dongguan Zhangmutou Government Square) Reviews
Vienna International Hotel (Dongguan Zhangmutou Government Square)
No.200 Zhangmutou Section of Guanzhang Road, Dongguan, ChinaView Hotel Details
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Vienna International Hotel (Dongguan Zhangmutou Government Square) Guest Reviews
4.8/5
Excellent
818 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(818)
Positive reviews(802)
Reviews with photos/video(53)
Classy environment(78)
Friendly front desk staff(32)
Delicious breakfast(20)
Well decorated(18)
Comfortable bed(11)
Perfect for business trips(10)
Convenient parking(10)
Luxurious(6)
Negative reviews(16)
Anonymous User
Guestroom (Double bed
Stayed in Aug 2023
Business travelers
60 review
Great
Posted on Aug 14, 2023
The facilities are very good. The parking lot is uncomfortable. Wi-Fi is slow.I am satisfied as a whole.
Response from Property: Thank you for your advice, for some of the shortcomings of the hardware, Xiao Wei apologizes, Xiao Wei hopes to do our best to provide you with a better quality and intimate living environment and service every time you check in. May our water run long!
George Huang 黃一軒
Business Double Room
Stayed in Mar 2024
Business travelers
4 review
Outstanding
Posted on Mar 21, 2024
very good stay..
Guest User
Guestroom (Double bed
Stayed in Nov 2021
Business travelers
16 review
Very Good
Posted on Dec 10, 2021
the hotel is new. very clean and beautiful. it is very good for traveling
Response from Property: In your dear words, Xiaowei saw your satisfaction with us, and your satisfaction is the driving force for us to move forward! Xiaowei will not be proud, and will only move forward with your appreciation!
Sam6515
Business Double Room
Stayed in Mar 2023
Business travelers
37 review
Outstanding
Posted on Mar 21, 2023
Excellent
Response from Property: Xiaowei, the hotel you don't want to leave after you live in it. Xiaowei, the library where you can't close a book once you open it. Xiaowei, if you lie down, you will be stuck in a bed that you don't want to think about. Xiaowei will always wait for you!
Anonymous User
Guestroom (Double bed
Stayed in Apr 2024
Other
1 review
Outstanding
Posted on Apr 19, 2024
The room is comfortable and cozy, with a smart Xiaodu control system which is convenient. The front desk lady provided good service and checked in quickly. The aromatherapy in the lobby also smells good.
Original TextTranslated by Google
Response from Property: Touched, touched, and touched again! I see your trust in Xiao Wei in your words. There is nothing more romantic and touching than this. It is like the cool breeze in summer and the burning fire in winter. It has always inspired Xiao Wei to move forward courageously. Xiao Wei will keep working hard!
Guest User
Guestroom (Double bed
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 28, 2024
The check-in experience was very good and the front desk service was very good
Original TextTranslated by Google
Response from Property: From your words, Xiaowei can see your satisfaction with us. Your satisfaction is the driving force for us to move forward! Xiaowei will not be proud, but will keep moving forward with your praise.
Kin Hung Edward
Business Room (2 beds)
Stayed in Mar 2024
Family
4 review
Very Good
Posted on Mar 25, 2024
It's just that the glue edge of the glass door of the shower room is aging, and the water flows outside after taking a shower.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Vienna Hotel. Perhaps it is fate that brings you and the hotel together. We will definitely actively improve our software services and hardware equipment and make full preparations for our next meeting.
Anonymous User
Guestroom (Double bed
Stayed in May 2024
Friends
1 review
Outstanding
Posted on May 13, 2024
The hotel is clean, tidy, comfortable and has good service
Original TextTranslated by Google
Response from Property: Wow, I am so excited to get your satisfaction. Your satisfaction is our driving force. There is still a long way to go. I hope you will be accompanied by Xiaowei in your future trips!
Guest User
Business Room (2 beds)
Stayed in Feb 2024
Business travelers
6 review
Great
Posted on Feb 5, 2024
This hotel is the latest smart hotel to be renovated in the surrounding area. The lobby environment is spacious and comfortable, and the rooms are tidy.
The hotel is also equipped with a cute little monkey robot to provide room delivery services to guests.
The only drawback is that the smart control system in the room sometimes malfunctions and requires restarting or manual operation.
Original TextTranslated by Google
Response from Property: Dear guests, 5 points is Xiaowei’s eternal pursuit. Welcome to visit us next time!
Guest User
Guestroom (Double bed
Stayed in Jan 2024
Business travelers
3 review
Outstanding
Posted on Jan 26, 2024
The room is very big and the decoration is very luxurious. The lady at the front desk is especially pretty. The breakfast is also very delicious. I came here to climb Guanyin Mountain and wanted to stay for one night, so I chose this hotel. It really did not disappoint me. The service was so enthusiastic
Original TextTranslated by Google
Response from Property: Wow, I am so excited to get your satisfaction. Your satisfaction is our driving force. There is still a long way to go. I hope you will be accompanied by Xiaowei in your future trips!
Anonymous User
Executive Double Room
Stayed in Jan 2024
Business travelers
33 review
Very Good
Posted on Jan 20, 2024
This time I paid nearly 30 yuan more for an executive room, which felt no different from a regular room.
It was equipped with a coffee machine, but capsule coffee was not available, which was useless. It's worth staying!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our Vienna International Hotel (Zhangmutou Government Plaza). We are deeply sorry that we failed to satisfy you during your stay. If you are not satisfied with our room, you can contact our front desk staff to mediate for you. We strive to provide you with quality service. I hope you can feel our intentions. I look forward to your next beautiful encounter. I wish you a smooth work and all the best.
Guest User
Guestroom (Double bed
Stayed in Nov 2023
Booked for others
13 review
Outstanding
Posted on Nov 29, 2023
The room is clean and sanitary, the hotel environment is good, the front desk service is enthusiastic, the room cleaning is very timely and efficient, the staff are dedicated and can handle problems in time, a very satisfactory trip
Original TextTranslated by Google
Response from Property: Seeing you leave such a thoughtful review for Xiaowei, it feels like a spring breeze blowing by, and it makes me feel warm. Your praise and affirmation are the results we look forward to most. We will work hard to do better and look forward to your next visit! Muah
Guest User
Business Room (2 beds)
Stayed in Nov 2023
Friends
1 review
Outstanding
Posted on Nov 8, 2023
The room is very good! ! ! ! This hotel is newly renovated in Zhangmutou, with a new Vienna international style, which is pretty good! There is a supermarket and a Hunan restaurant downstairs, and Guanyin Mountain is opposite. There are night snack stalls all the way at night, which is very convenient!
Original TextTranslated by Google
Response from Property: Seeing you leave such a thoughtful review for Xiaowei, it feels like a spring breeze blowing by, and it makes me feel warm. Your praise and affirmation are the results we look forward to most. We will work hard to do better and look forward to your next visit! Muah
Guest User
Business Room (2 beds)
Stayed in Nov 2023
Business travelers
47 review
Posted on Nov 10, 2023
Just because of your attitude, no matter how many bad reviews you get, it's not excessive. First, I'm not in the same industry as you, and second, I have no grudges against your hotel staff, so where is the malice? If you can't even let a guest tell you their true feelings about their stay, and you can only accept praise but not criticism, how can you change? How can you change if you don't learn from your mistakes?
Original TextTranslated by Google
Response from Property: Dear, we are very sorry for the regretful ending to your perfect experience, but we are also very grateful for the questions you raised. We will definitely resolve them as soon as possible. We also hope that you will support Xiaowei in the future. Thank you!
Guest User
Executive Double Room
Stayed in Jan 2024
Business travelers
10 review
Outstanding
Posted on Jan 23, 2024
Often stay in the hotel, the service is very good
Original TextTranslated by Google
Response from Property: I am so excited to see your praise for us. Your recognition is our greatest motivation. We will continue to do better. I am looking forward to meeting you next time. Waiting for you~
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