Delight Empire Hotel

Delight Empire Hotel Reviews

Delight Empire Hotel

No.121 East Chonghuan Road, Shijie Town, Dongguan, Guangdong, 523290, ChinaView Hotel Details
Delight Empire Hotel
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Delight Empire Hotel Guest Reviews

4.5/5
Good
255 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(255)
Positive reviews(238)
Reviews with photos/video(75)
Classy environment(20)
Friendly front desk staff(18)
Easy to get around(13)
Delicious breakfast(11)
Many amenities(9)
Perfect for business trips(8)
Convenient parking(8)
Large rooms(6)
Negative reviews(17)
AlexV123
Special Queen Room
Stayed in Jan 2024
Couples
10 review
5.0/5
Outstanding
Posted on Feb 1, 2024
Great hotel in Shijie. Reception is very friendly, laundry is readily available, and the location is close to many shops and restaurants in the area
Response from Property: Dear guest,thank you for your recognition. We will continue to work hard and look forward to your visit again. We wish you happiness.
Massimiliano
Special Queen Room
Stayed in Mar 2024
Business travelers
82 review
5.0/5
Outstanding
Posted on Mar 18, 2024
overall good hotel in that area, comfortable and clean room
Response from Property: Dear guest，thank you for your recognition. We will continue to work hard and look forward to your visit again. We wish you happiness.
James.KY
Discount Twin Room
Stayed in Jan 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Feb 4, 2024
Convenient location and great service
Response from Property: Dear guest,thank you for your recognition. We will continue to work hard and look forward to your visit again. We wish you happiness.
アニキ
Special Queen Room
Stayed in Mar 2024
Business travelers
7 review
3.5/5
Posted on Mar 18, 2024
good!
Response from Property: Dear guest,thank you for your recognition. We will continue to work hard and look forward to your visit again. We wish you happiness.
Tongmuqin
Special Queen Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Excellent! ! I was originally dragged out by a friend to accompany me on a trip (I am a homebody~), but as soon as I moved in, I felt like I was at home! Just lie flat and pretend to be dead www The lady at the front desk is also super enthusiastic! As soon as I entered the hotel, people were already greeting me with smiles₍˄·͈༝·͈˄*₎◞ ̑̑. There is a very large commercial street not far away, which is very suitable for my girlfriend who loves to run out (at night) The travel party said it was very wow)
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Response from Property: 尊敬的貴賓：您好！非常感謝您的點評！天悦酒店位於東莞市石碣鎮商業、娛樂購物中心地帶，周邊500米內有合信地王廣場、梧桐裏生活廣場、萬和百貨、愛達等購物廣場等，生活娛樂配套方便齊全，交通便利。酒店配套有中餐、西餐、健身室，擁有各式精緻客房，且店內裝潢簡約雅緻，服務上注重細節特色，以提供高品質的住宿、餐飲及娛樂享受為理念，您的滿意就是對我們酒店最大的動力，我們將竭誠為您服務。天悦酒店全體員工期待您的再次光臨！祝您生活愉快!
ko no Cole da！
Special Queen Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
I was very satisfied with my stay. I found a temporary resting place when I was on a business trip. I chose a special large bed room at a favorable price, but the room was unexpectedly good. There was plenty of light in the room and the network speed was very fast. It was very convenient for working. There is a small room downstairs. You can see the garden by standing by the window. It's very comfortable to look at the scenery when you're tired. The service staff are very proactive, the front desk handles business very quickly, and the phone calls in the room are answered in seconds. Very cost-effective
Original TextTranslated by Google
Response from Property: 尊敬的貴賓：您好！非常感謝您的點評！天悦酒店位於東莞市石碣鎮商業、娛樂購物中心地帶，周邊500米內有合信地王廣場、梧桐裏生活廣場、萬和百貨、愛達等購物廣場等，生活娛樂配套方便齊全，交通便利。酒店配套有中餐、西餐、健身室，擁有各式精緻客房，且店內裝潢簡約雅緻，服務上注重細節特色，以提供高品質的住宿、餐飲及娛樂享受為理念，您的滿意就是對我們酒店最大的動力，我們將竭誠為您服務。天悦酒店全體員工期待您的再次光臨！祝您生活愉快!
Guest User
Special Queen Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 4, 2023
The hotel environment is very good. There is a sky garden on the third floor, which is very photogenic. The staff are very friendly and answer all your questions. I will choose this hotel next time I have the chance. ☺☺☺
Original TextTranslated by Google
Response from Property: 酒店回覆內容：尊敬的貴賓：您好！非常感謝您的點評！天悦酒店位於東莞市石碣鎮商業、娛樂購物中心地帶，周邊500米內有合信地王廣場、梧桐裏生活廣場、萬和百貨、愛達等購物廣場等，生活娛樂配套方便齊全，交通便利。酒店配套有中餐、西餐、健身室，擁有各式精緻客房，且店內裝潢簡約雅緻，服務上注重細節特色，以提供高品質的住宿、餐飲及娛樂享受為理念，您的滿意就是對我們酒店最大的動力，我們將竭誠為您服務。天悦酒店全體員工期待您的再次光臨！祝您生活愉快!
Guest User
Special Queen Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 4, 2023
The staff are friendly, the transportation is convenient, and the hotel environment is very comfortable. There is a book bar in the lobby where you can sit and read, which is very relaxing. There is a sky garden on the third floor, where you can walk around and breathe fresh air in the morning. nice👍👍👍
Original TextTranslated by Google
Response from Property: 酒店回覆內容：尊敬的貴賓：您好！非常感謝您的點評！天悦酒店位於東莞市石碣鎮商業、娛樂購物中心地帶，周邊500米內有合信地王廣場、梧桐裏生活廣場、萬和百貨、愛達等購物廣場等，生活娛樂配套方便齊全，交通便利。酒店配套有中餐、西餐、健身室，擁有各式精緻客房，且店內裝潢簡約雅緻，服務上注重細節特色，以提供高品質的住宿、餐飲及娛樂享受為理念，您的滿意就是對我們酒店最大的動力，我們將竭誠為您服務。天悦酒店全體員工期待您的再次光臨！祝您生活愉快!
Guest User
Discount Twin Room
Stayed in Oct 2023
Family
5 review
4.0/5
Very Good
Posted on Oct 20, 2023
It is cost-effective, the price is right, the environment is good, the bed and lighting are very good, and the equipment is very convenient. The only thing is that the hair dryer is broken and cannot be used. It will automatically stop after blowing for 20 seconds. This is a fly in the ointment. , will stay again next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！很抱歉給您本來非常愉快的住宿體驗帶來了一點點小瑕疵，我們會加強設施設備的檢查，謝謝您的反饋。也謝謝您願意會再次選擇天悦。祝您生活愉快！
林教授
Special Queen Room
Stayed in Sep 2023
Business travelers
10 review
4.5/5
Great
Posted on Sep 11, 2023
Kind and polite The room is clean and not noisy Only the mattress wins a little bit
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！首先非常感謝您對我們的點評。對於您提出的做得好的方面，我們會一如既往的保持，不辜負您的信任。另，我們酒店的房間有硬床房和軟床房兩種，下次您過來時可以告知我們您的特別要求，我們可以為您建議調配。謝謝您的支持，祝您生活愉快！
Guest User
Special Queen Room
Stayed in Jun 2023
Family
4 review
5.0/5
Outstanding
Posted on Jun 24, 2023
I booked this hotel accidentally and was very satisfied! In particular, the lady at the front desk took the initiative and enthusiastically gave us breakfast coupons, which warmed my heart! The service attitude is really good. The room is very big and spacious. I need a few more bottles of water in the room. I called the front desk and it was delivered quickly. The garden view outside the window is beautiful. This is a hotel worth staying in many times! Will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of the hotel's excellent staff service. We will make unremitting efforts and hope that all employees will give you such a high evaluation in the future! The hotel is located in the commercial and entertainment shopping center area of ​​Shijie Town, Dongguan City. Within 500 meters there are Hexin Diwang Plaza, Wutongli Life Plaza, Wanhe Department Store, Aida and other shopping malls. It has convenient and complete living and entertainment facilities and convenient transportation. The hotel is equipped with Chinese food, Western food, fitness room, various exquisite guest rooms, and the interior decoration is simple and elegant. The service pays attention to details and features, with the concept of providing high-quality accommodation, catering and entertainment enjoyment. Your satisfaction is the greatest satisfaction for our hotel. We will serve you wholeheartedly. All the staff of Tianyue Hotel look forward to your visit again! wish you a happy life!
Caoyuhan
Premier Room (Double bed)
Stayed in Dec 2023
Business travelers
19 review
1.5/5
Posted on Dec 15, 2023
It's getting worse and worse, the facilities are old, even the charging socket is not willing to be replaced, the charging port at the bedside is not good in any room, and the mobile phone charger cannot be plugged in at all. The sound of electric drills started at around eight o'clock in the morning. Don't even think about sleeping in. This happens seven times out of ten. I really wonder if this hotel has switched to decoration.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！首先感謝您的點評。為更好地持續性地給到賓客更好的住宿體驗，我們近期正在進行頂層區域的裝修升級，由此給您帶來的不便，我們深表歉意，我們將盡快完成升級改造。我們有根據賓客住宿習慣制定較合理的施工時間（週末不早於10點，工作日不早於9點。中午不施工）且作了相關温馨提示，至於您反饋的這個時間點屬於異常，我們會深刻反省並加強對相關作業方的管理。至於房間床頭充電我們會作一次全面檢查及時處理，謝謝您的反饋。在這裏，雖然小悦悦近期讓您不開心了，但是從您的字裡行間仍然看到您還是多次支持着我們，所以小悦悦還是很感激的。請您要一如既往的“愛護”小悦悦啊，小悦悦會有錯就改，永遠努力進步的~下次過來，小悦悦為您安排住11樓以下哈。仍然愛您哦
Wuyilongzhizi
Discount Twin Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 20, 2023
I came to Dongguan for a business trip, but I didn't expect the facilities and service attitude of this hotel to be so good! The four-star price is not expensive, and it is worth recommending to friends!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of the hotel's front desk service. High cost performance, clean hygiene, comfortable environment, high-quality service, convenient transportation, free parking, everything is to provide you with a satisfactory stay experience. We also look forward to your next visit. Thank you again for your strong support to the hotel! All the staff of Tianyue Hotel look forward to your visit again! wish you a happy life!
DanranweixiaoLisa
Special Queen Room
Stayed in Nov 2023
Business travelers
50 review
5.0/5
Outstanding
Posted on Nov 12, 2023
The room is fully equipped, spacious and clean, and the breakfast is rich. I choose to stay in this hotel every time I go to Shijie. I forgot to take photos of the room this time😊
Original TextTranslated by Google
Response from Property: 酒店回覆內容：尊敬的貴賓：您好！非常感謝您的點評！天悦酒店位於東莞市石碣鎮商業、娛樂購物中心地帶，周邊500米內有合信地王廣場、梧桐裏生活廣場、萬和百貨、愛達等購物廣場等，生活娛樂配套方便齊全，交通便利。酒店配套有中餐、西餐、健身室，擁有各式精緻客房，且店內裝潢簡約雅緻，服務上注重細節特色，以提供高品質的住宿、餐飲及娛樂享受為理念，您的滿意就是對我們酒店最大的動力，我們將竭誠為您服務。天悦酒店全體員工期待您的再次光臨！祝您生活愉快!
Huanqiushijie-aiziyou
Discount Twin Room
Stayed in Nov 2023
Business travelers
99 review
1.0/5
Posted on Nov 10, 2023
Home page, service attitude is very poor! Secondly, the room type is very poor and the room facilities are old! A terrible stay!
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！根據您的反饋，我們已經去了解了事情經過。我們一共有2百多間約10來種價格不一的房型，由於您定的是價格最實惠的“特價大床房”，可能與7樓以上的標準/豪華類房型存在體驗感上的較大差別，所以當您一進入房間後第一印象很失落，去到前台要求調房時便一開口抑制不住情緒罵了前台小哥哥，咱們的前台小哥哥突然被罵可能第一本能反應覺得委屈便在態度上有所欠考慮，為此，我們向您説一起對不起。至於您反饋的其它房間設施問題，建議您下次過來時可以聯繫我們值班經理或大堂副理，我們會為您推薦適合您的其它較好房型體驗入住。再次感謝您的選擇與支持！