Elysian Hotel

First of all, the service is a mess... Whether it's the owner or an employee, the customer service from the woman is really the worst. When I asked if the room was very noisy, I was told that it wouldn't be noisy if the door was closed. It was really absurd, the surroundings were noisy, and I could hear people talking outside. And they said the room could accommodate 3 people, so they paid for all 3 people, but then they told me there was an additional fee written on the website, and they told me to pay the additional fee. They said it was written on the website, but they didn't even check where it was written and just tried to take the money. As someone who works at a hotel, when a guest complains, I ask them to verify the facts. That's common sense. First of all, since I went with my parents, I paid the additional fee and filed an official complaint on the site to receive a refund. Even if it is a small amount, they first confirm it from the customer's point of view by properly checking and selling it, but the hotel said that was not the case at all and was offended. They said they were sorry and apologized. If you don't know someone, you might just ignore it, but if you know someone, it's even scarier..!! Don't do business like this And there's hair on the bedding in the room... Looks like it needs to be well maintained! I was confused as to whose hair it was. It was so steamy that I slept without a pillow and I also slept with a warm blanket;;;

건물이 오래되었으나 객실을 레노베이션해서 깨끗했어요. 침구도 깨끗하고 불쾌한 냄새도 없었고 어메니티도 잘갖추어져있어서 편히 머물수있었어요. 주변이 식당가와 맥주바들이 있어 조금 시끄러운 소음들이 들어올수있는건 감안하세요. 리셉션 아주머니가 조금 퉁명스러웠지만... 그래도 가성비갑.

호텔 위치도 좋고 편의점이 가까우며 방이 깨끗하고 시설도 좋습니다. 주차장도 넓고 전반적으로 만족스러운 곳. 걸어서 주변관광지 이동하기 편리합니다.

Bedding and cleaning were good. When I first entered the room, it smelled like cigarette smoke. The owner welcomed me kindly.

일단 겨울여행으론 비추합니다. 한실인데 보일러가 형편없고 추워서 잠도 제대로 못잤네요. 새벽에 찾아가 부탁까지 했는데 그대로였어요. 중앙난방 시스템이라 방에 온도조절없는것도 이해하고 보일러틀었다는데 왜그러지? 하는것보다 뭔가 전체적인 난방자체를 손보셔야겠네요. 어느정도 돌아가는정도였기는하나 바닥만 살짝 미지근하고 전체적으로 찬바람이 돌아 아이가 계속 춥다고 잠을 못잤어요. 위치는 좋네요. 동해시내랑 가깝고 바다는 10분정도 걸어가면 나와요. 동네자체도 조용하고 좋고 금액대비 청결은 뭐 평범하구요. 다 좋으면 뭐하나요. 여름에 에어컨안되고 겨울에 난방 제대로 안되면 무슨소용인가요. 전 너무 싫네요. 특히 아이와 함께하는 가정은 적극 비추합니다.

리모델링 되어있어서 사진보다 훨씬 좋습니다! 주변에 음식점도 많고 가성비 굿