Residences at Dorado Beach, a Ritz-Carlton Reserve

Wonderful resort. The setting, the views, the landscaping, the beach, the history - all just so special. As others have noted the room location being so close to the surf is unique. We woke up every morning and just opened our doors and listened to the waves crashing. The service was top notch. Team members are excited to converse and talk with pride about the hotel. Special thanks to Will and Arelis at Positivo and Chen our embajador. Also we had a great time with Santos at Encanto restaurant (not part of hotel but on the bigger property). We liked their bar and their burger and chicken parm! The spa is pricey but worth checking out for a treatment in part so you can enjoy the wide range of facilities (steam room, plunge pools, hot pools. etc). We loved how small and intimate the hotel feels - yet with every comfort available. It’s also nice that, since Puerto Rico is part of the US, there were no passport/customs formalities for us. We were on the beach within ~1 hour of landing at SJU! Very much looking fwd to a return visit.

I joined my husband on a business trip last week at Dorado Beach Reserve. During our stay, I began coming down with a terrible cold. I asked for some tea, but what I received was beyond my expectations-all I needed to feel better. Thanks to Andrea Mendoza!

A mixed bag, but overall not worth the money. Pros: 1. Rooms are beautiful and enormous, with amazing beach views. 2. Everyone was friendly and treated our baby so well. 3. Food was great. Cons: 1. The front desk is a mess. Our room wasn’t ready at the “guaranteed” check-in and we were told it was because we were part of a large group, which we weren’t. Then to make things right we were told we would see a $200 credit for the inconvenience of the room not being ready, but that credit wasn’t there when we checked out. 2. The resort itself is dirty and shabby, with beach chairs broken and covered in mildew.

I thought this was the nicest beach I have been to outside of Hawaii. Very safe and protected and ohh so close to the room! The lower level rooms we too busy with people walking around in front of you, but the upstairs rooms were uber. So, moving on, I thought the rooms and the woodwork and the whole package was as nice as I have ever been to. It reminded me of the rooms at Hualalai in Kona. We do not think we could even afford the hardware, never mind the woodwork! Again about the room, it was so close to the beach I could almost throw a golf ball into the ocean. Speaking of golf, we played a number of times at their course too. Not sure how this makes it a top 25 in the world but it was nice (just not top 25 by any means) Still, we had a blast and they were totally great to us! The gals running the Spa had to deal with an internal issue and I had to hustle a bit for my birthday but they could not have done a better job. They were so nice. Then they comp-ed us for our treatment. As far as the bicycles go... it may be time for some TLC for them LOL. I was going downhill with the brakes on full and let's just say it was an adventure! But even so, how can you knock the place. Ritz has been quite good to us as we like 4-S too and try to stay at their destination. However, Ritz please keep on showing us the love and we'' be picking you first!

The best vacation spot that I have ever visited. The beaches were clean. The food was excellent. The service was fantastic. We had breakfast at the main dining area and it was great. The Italian restaurant rivals the best in NYC. Love this place.

10/10 experience at Dorado Ritz-Reserve. My husband and I took our honeymoon at this resort and it was absolutely incredible. From the moment we arrived, we were treated like royalty. They upgraded us to a west side suite and it was everything. The rooms are amazing, with an outdoor shower which was my favorite part. The property is HUGE! Make sure you go on the tour and rent some bikes as well. It was a tropical paradise. Every single staff member we encountered was truly remarkable. Our ambassadors Trent and Chen made our honeymoon so amazing. Every restaurant was phenomenal, especially Positivo. We ate there twice! I really want to recognize the hard working, passionate, professional employees we had the pleasure of meeting over the 4 days we were there. I apologize in advance for those I forgot to mention. These people were the best part of Dorado Ritz-Reserve. I could go on and on, but I’m sure you get the point now! I am counting down the days till I return to this magical place. Ryan- bellman Xavier- bellman Joan- bellman Victor- bellman Valentin- bellman Anaysha- pool host Joanne- pool server Bryan- pool server Ricardo- pool server Roberto- Coa bartender Mario- Coa bartender Tiffany- Coa breakfast server Trevor- guest services