447Q+GV -, The Palm Jumeirah, Dubai, Dubai Emirate, 53809, United Arab EmiratesView Hotel Details
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The St. Regis Dubai, the Palm Guest Reviews
4.7/5
Amazing
197 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(197)
Positive reviews(195)
Reviews with photos/video(73)
Great service(70)
Delicious breakfast(21)
Convenient for shopping(21)
Near shopping area(19)
Loved the view(16)
Has an infinity pool(11)
Offers pick-up/drop-offs(7)
Large rooms(5)
Negative reviews(2)
Dot.blot
Grand Deluxe King Room
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 31, 2024
I didnt spend too much time in he hotel. But in general the staff and service was superb. Actually i forgot my passport and cash in the taxi i came on. I panicked when i arrived at the hotel. But the staff was super helpful and reassuring to help me find the taxi. i was able to retrieve all my important belongings intact. Obviously gave a big tip to the cab driver and the staff who helped me.
VOGUE
Grand Deluxe King Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Great hotel to stay. Metro and aura sky pool just next door! Highly recommended!
thegroovytune
Grand Deluxe King Room
Stayed in Feb 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Feb 22, 2024
The hotel was right smacked in the area of The Palm, loved the fact that it was connected to a mega mall as well – Nakheel Mall, making dining and shopping highly accessible. The rooms were beautiful and incredibly clean, certainly matched the St.Regis hallmark standard. Service was however, a little letdown, I've to call twice, 20mins in between, to ask for more toiletries, either they moved real slow or perhaps it's an area they can work on.
Guest User
Grand Deluxe King Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Absolutely love the stay! Hotel is connected to a mall. Room was pretty big but service was excellent!
Ugur
Deluxe King Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 2, 2024
It was smooth and enjoyable. Quality hotel with nice staff
Danial
Grand Deluxe King Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 12, 2024
Great location, Friendly concierge and Front desk personnels. Overall - a good stay, fantastic service and high likely will come back. Great amenities as well!
MD1
Grand Deluxe Twin Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 26, 2024
One of the best hotels , it’s exactly in as the photo very clean and welcoming
LeeAlex
Deluxe King Room
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Good location for exploring sites around the Palm. Breakfast offering was good. Has a much livelier vibe than the St. Regis in downtown area.
A Rahman Siddique
Grand Deluxe King Room
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Pure class! Really had a wonderful time in the hotel! Would definitely return!
BriC
Grand Deluxe King Room
Stayed in Feb 2024
Couples
8 review
4.7/5
Amazing
Posted on Feb 15, 2024
I mentioned we were celebrating our anniversary and they put rose petals and gave us treats to welcome us in our room. Everyone at the St Regis is super nice - butler, room service, staff to carry bags except for the front desk (check in staff). They were just noticeably less friendly - the male staff who checked us in didn’t really welcome us with a nice greeting/smile and didn’t explain the amenities at all. We stayed there for 4 nights so kind of expected a warmer welcome and introduction. He also struggled to give me a receipt because the machine was out of paper and then asked me if I wanted a receipt which I said yes to politely, but he didn’t put any effort to really try again so I didn’t get a receipt in the end for the deposit. There were 2 girls who helped me exchange some cash at the front - they directed me to the ATM at first, but that didn’t work as I don’t have a local bank, so I came back asking for a favour to take out 300AED. They were just a bit judgemental looking and made me explain that I tried a few times and it didn’t work, didn’t greet me, nor was sympathetic when I told them that we are dealing with a complicated Uber driver…. Everything else was amazing especially the nice gesture of a late checkout on our last day! Please just train your front desk staff more as they make the first and last impression. Thank you for the lovely stay otherwise!
Kei Ning
Deluxe King Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 6, 2023
What a cool place, so close to the shopping mall!!
6/7
Guest User
Deluxe King Room
Stayed in Nov 2023
Couples
8 review
5.0/5
Outstanding
Posted on Nov 27, 2023
Super nice hotel for my first Dubai Trip and in the celebration of my husband birthday compliment from the hotel with the banquet of fresh roses , the super delicious tiramisu cake and bakeries , with a tea and coffee being served just after our late check in to the hotel due to our flight arrival at night , super friendly staff whom taken our luggage to our room , the check in staff has registered us to a super nice view room ! High floor and super VIP ! We love ST Regis ❤️
Mo121184
Deluxe Twin Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 23, 2023
Brilliant and luxury hotel. The staff were super helpful. Would definitely stay here again.
Easily one of the best hotels I’ve stayed in. Everything is clean and the service is immaculate. Being connected to Nakheel Mall also adds easy opportunity to go shopping or eat at a wide range of restaurants. Will definitely be going back!
Response from Property: Thank you for your 5-star review. We are extremely happy that you enjoyed your stay and look forward to welcoming you again.