Ruby Molly Hotel Dublin

Ruby Molly Hotel Dublin Reviews

Ruby Molly Hotel Dublin

26-33 East Arran Street, Dublin, County Dublin, IrelandView Hotel Details
Ruby Molly Hotel Dublin
Ruby Molly Hotel DublinRuby Molly Hotel DublinRuby Molly Hotel Dublin
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Ruby Molly Hotel Dublin Guest Reviews

4.3/5
Very Good
42 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(42)
Positive reviews(32)
Reviews with photos/video(2)
Negative reviews(10)
dpb
Cosy Room
Stayed in Aug 2024
Solo travelers
76 review
4.7/5
Amazing
Posted on Sep 1, 2024
New and great quality for the money in Four Courts / Markets area.
Nicolas Carl
Lovely Room
Stayed in Sep 2024
Business travelers
3 review
4.5/5
Great
Posted on Sep 26, 2024
Hotel is new and clean, location is convenient. Breakfast is also pretty good. Check in is incredibly slow and the amount of information asked of you is just silly.
Randito
Lovely Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The hotel is quite new. It has a unique design by combining pop music and a bit of brutalism. the sink, the bathroom, and the toilet were separated within the room. The design is memorable. Loved the antipasti and irish sodabread for breakfast.
Response from Property: Hey Randito, Thanks for your great review. Our interior design team works hard to give each hotel its unique style and feel, so we're glad you loved Ruby Molly as much as we did. The open bathroom design is part of our Ruby style - it makes the room feel bigger and allows us to make the most of the space in the room. To ensure that all guests can get an idea of the room design in advance, we always provide plenty of pictures of these special features on all booking portals.We look forward to welcoming you soon. Your Ruby Molly Team
Guest User
Cosy Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
It was really an amazing place. Everyone was nice and kind. It’s also very close to the city centre.
Response from Property: Hey Sunshine, Thank you so much for telling us about your trip. It sounds like you had a brilliant time – we love that. We hope to see you again soon.Your Ruby Molly Team
Guest User
Cosy Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Great modern hotel with fantastic, clean, quiet rooms
Response from Property: Hey Sunshine, Thank you so much for telling us about your trip. It sounds like you had a brilliant time – we love that. We hope to see you again soon.Your Ruby Molly Team
ChanChi Man
Cosy Room
Stayed in Sep 2024
Couples
3 review
4.0/5
Very Good
Posted on Sep 21, 2024
Good hospitality service
Response from Property: Hey ChanChi, Thank you for your review. Part of our Lean Luxury philosophy is to provide friendly, down-to-earth service, so we're delighted to hear that our hosts in Dublin made your trip memorable. We'll be sure to pass on your message to the team at Ruby Molly. We're looking forward to welcoming you again soon. Your Ruby Molly Team
YANMIN HU
Cosy Room
Stayed in Sep 2024
Travel with friends
13 review
4.5/5
Great
Posted on Sep 25, 2024
The hotel has a great location, the rooms are relatively new, the decoration is quite distinctive, and the facilities are also good, but the air conditioning in the room is quite noisy; the parking lot recommended by the hotel is also quite cost-effective, it is recommended
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Guest User
Cosy Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Very cost-effective
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Guest User
Stayed in Sep 2024
Other
3.0/5
Posted on Sep 26, 2024
Hotel looks beautiful but NOTHING is luxurious- bare min!!! No phone in room, no reception, no tea kettle nor one in the “ galley”, no one to help, hot water Luke warm and no one to call, street very dark and scary at night so must take a taxi, 15 min cab ride to Grafton street. There is a guitar amp in the room but no water to drink. Bed has half a comforter and then another half? Lobby is beautiful and bar but practicality-0
Guest User
Stayed in Sep 2024
Other
1.0/5
Posted on Sep 25, 2024
DO NOT STAY at this hotel - there is no service or help during your stay or after. There are NO STAFF. Will not answer the phone & hang up on you if they do, rather than help. No one in charge of the property. Asked Michael, Emily and Kitty by telephone for help with precious lost items - they hung up on us and did not answer any emails. Left items were patently kept by housekeeper because they were definitely left in the room. Worst hotel experience in 50 years of travel - especially staff who (eventually) answer the phone. I will never stay at any RUBY property, and I’ll cancel the one we have booked in London. We are still awaiting a reply from Michael who has hung up on us twice and refused to provide the name of the hotel manager on site - if there is one. You are on your own if you stay at these hotels and need assistance. They make no mistake nor delay when taking your money on the other hand.
Guest User
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Sep 19, 2024
Stayed here for 2 nights whilst I was in Dublin to go to a concert. The location of the hotel is perfect, only a couple of minutes walk to the main area where Temple Bar is. The room was really modern and spacious and perfect for what we needed. The staff were friendly and helpeful upon check in. I would stay here again.
Guest User
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Sep 18, 2024
I enjoyed my stay at Ruby Molly fully! I love how much the Irish like to joke and heckle, on the way to Ruby Molly from the airport my cab driver said they just went out of business :) The staff is super friendly and easygoing, helpful all the way. The hotel itself was really pretty, stylish, clean and very comfortable. Also in great location as it's close but not in Temple Bar, much quieter and pretty easy to get everywhere around the city. The only reason I didn't give a 5 star is the lack of quick grab food options, there wasn't a vending machine or snack in my room and the buffet breakfast felt kind of limited (sausage, yogurts and bread).
Guest User
Stayed in Sep 2024
Other
2.0/5
Posted on Sep 18, 2024
Nice decor and smart rooms, but that is all that was good. Dreadful check-in process, (we were there 3 days and every time we passed reception there was a queue of customers looking fed up.) Long waits for drinks at the bar - one was 30 minutes. Breakfast is a shambles. No one clearing tables and no one refilling the buffet. Half the chairs in the bar and lounge area have spot lights directed at your eyes. Hotel is next to a fruit and veg market, so at 6am you are woken by the beeping of forklift trucks (we were on the 7th floor and still noisy) The 'galley' on each floor that is supposed to have coffee etc was a depressing place. They call it 'Lean Luxury' - they left out the luxury.
Guest User
Stayed in Sep 2024
Travel with friends
3.0/5
Posted on Sep 17, 2024
We arrived with high expectations and were left disappointed. Good points - location and decor. Sadly we found the reception staff indifferent and not friendly, and the bar staff completely disorganised and clueless. Two single duvets on a double bed - what’s that about? Guinness at the bar was from a can and nothing on tap. Come on guys, this is Dublin! No meal offerings only snacks. Breakfast- only hot offerings were hard boiled eggs, sausages and hash browns, the latter of which ran out at 8.30am and still not replaced 40 minutes later. Location is fantastic but there are cheaper hotels which offer much more.
Guest User
Stayed in Sep 2024
Other
3.0/5
Posted on Sep 14, 2024
This was my first visit to Dublin. I fully expected to be greeted with Irish hospitality. All I can say is that wasn't my experience. For starters, the check in process was super cumbersome. I had to fill out all my information on a pad, and because Travelocity had listed 2 people for the stay, I had to repeat it again to fill in the slots for a second person. Moreover, the staff was not what you call rude, but rather just going through the motions to get the job done. No welcoming feeling whatsoever!! This carried over to the bartender post check in. A young guy with literally no personality! The room was okay. Not what I would call inviting--and somewhat industrial. The hotel itself is nice and the location is excellent. For future visits to Dublin, I would more than likely look elsewhere to stay.