Hotel Vino

Excellent hotel The hotel looks like new, everything was clean, lovely bathroom and very comfy beds. I have a diet without dairy products and I asked them if they can offer me a coffee with almond milk and they bought one for me and made me a delicious latte coffee. Staff very kind and friendly. I really recommended the hotel. The only thing to have in your mind if you can not take stairs for medical reasons the hotel doesn’t have a lift but for us was not a problem and I really rest in the comfy bed.

Excellent Hotel Room was amazing. Balcony off of the bedroom and living room. Very spacious, huge comfortable bed. Mini fridge and tea and coffee making facilities.Breakfast was great and the staff were very professional and friendly. Two minute walk to the beach and a Supermarket right next door. Would recommend 100% and would stay here again if in Durrës.

This hotel was a nightmare from the start. We were promised breakfast when we booked, but upon arrival, we were forced to pay for it and they outright denied ever including it. The very next day, the shower door exploded as I tried to open it, sending glass shards flying all over the bathroom and hallway. I ended up bleeding from my hand, arm, and foot. The staff came to clean up but did a terrible job, leaving many pieces of glass behind. We had to clean it ourselves, which was especially concerning because we have small children. On the third day, while attempting to have breakfast, a man who appeared to be the owner confronted us aggressively, demanding that we pay for the broken glass. He offered no apology, showed no concern for our injuries, and didn’t care about the danger to our children. Instead, he blamed us entirely. We later discovered from the cleaning staff that this had happened before, causing someone to be hospitalized. This all occurred in just the first three days of our stay. We still have 11 days left, and we’re terrified of what else might go wrong. Do yourself a favor and avoid this hotel at all costs. It’s unsafe, the staff is unhelpful, and the management is downright hostile.