TM Hotel Düsseldorf

No one home . . . The room standard was particularly good. The room was big enough and the bathroom facilities were of a very good standard. We were on the first floor for guests - 38 steps! gaining entry: you must find the single door entry, number 35, with a sign to the right. We were a planned late arrival, about 23.15 actual. We could not gain entry. I then phoned the number I had and we set to on gaining entry under remote control. "Do you see the black box up high on the right?' YES. "Use this number to open **** and you will find a key"' OK " Open the door, them put the key back in the box and close it"' "Go upstairs to the check in desk, where you will find a box containing an envelope with your name on it". "This contains a door and room key". That was check in completed . . .

Average hotel Room was clean and bed comfortable. Good location in old town but very basic hotel. No elevators and hallways were pretty dirty, doors in my room opened to a fire escape which weren't very secure.

The reception is not attended. Haven't met anyone exxept the cleaning lady which could not help much... Steep stairs and 3-4 floors. Difficult access with large suitcase.

The owner is abusive, she disrespects me and she has no control over the reservations. I don't know how ******* recommends this hotel, on this platform, they don't clean it, the sheets were dirty, it's a horrible and expensive hotel. I changed hotel and now I'm in a cheaper and much better one.

Worst possible experience ever. The pictures are misleading. The entrance is an old house entrance followed by incredible steep stairs. No service, no breakfast offered. No way is it a 3 star hotel. We booked for two nights, left after the first night. Pedestrian very noisy street. Any mobility problems or heavy luggage, just forget it.