2-Star Hotels in Eastbourne

Booked to stay at this hotel on Hotels.com. Due to a glitch, the dates I had chosen changed when I minimised the screen to find a promo code, and I didn't realise until the booking was confirmed. Saw immediately the error and went onto Live Chat. Advisor was very helpful and said the hotel's policy was no penalty if amended within 10 minutes. I had started the conversation within 3 minutes, so no problem. I was put on hold whilst Hotels.com contacted the hotel. Unfortunately that conversation was disconnected whilst on hold. The 2nd advisor picked up where the first left off but this time the hotel said no as 10 minutes had now passed. How ridiculous is that? The advisor at Hotels.com escalated this to a manager at the hotel, but still they would not honour their own policy. The Hotels.com advisor was brilliant and gave me a voucher to the value of the booking and they took the hit. The OYO Marine Parade Hotel have no integrity and I would not attempt to book with them again.

We stayed at this hotel as we won a voucher and this was the only hotel to accept it in the area. We stayed in room 114 and feel that 3/5 is generous. Communication when booking was very delayed, the room was very tired but had everything needed. The shower head needs Limescale remover, toilet needs fixing to the floor / wall as moved every time it was used. Only 1 towel each, and no floor towel or hand towel provided - we took our own bathrobes so this wasn’t a huge problem for us but was disappointing, the mattress was very soft and the springs had gone, but more worryingly there were no mattress or pillow protectors 🤢 our room did have a balcony which you could sit out on and had a nice view of the pier, the building in front burnt down 3 years ago and there’s still scaffolding up protecting the ruins. This has opened up the view a bit more and sunrise on the day we left was lovely. Our room had doors that opened out onto the balcony which I loved. It is quite noisy being by the road and some of the guests that were staying there while we were there were annoying and loud during the night but this isn’t the hotels fault! Communal spaces were not inviting or even looked open to use including the bar! Can’t comment on breakfast as it wasn’t available when we stayed but this was advised at booking and we quite enjoyed going for a walk and choosing somewhere to eat and highly recommend Nicolettas 2 min walk behind the hotel and the Beach Deck 20 min walk out of the hotel to the left. The location is good as you’re very central but the clock on the pier ringing every 15 minutes 8am-11pm is annoying. Parking permit (£2 per day) outside the hotel is good. Behind the hotel is a good selection of eateries and the Beacon shopping centre. Overall not bad and would probably come back if these small issues were fixed

Our first time at The View Hotel .. and we were not disappointed ! After arriving in the morning, Reception gave us a discounted parking ticket that allowed us to have parking directly outside the Hotel for just £2.00. After having a day out in Eastbourne Town, we returned to find that the sea view room that had been allocated to us ( Room 712 ) had excellent views of the sea and the Pier. We found the whole Hotel to be clean, tidy and modern - and the same applied to our room. We loved the location of the View Hotel, as we were within 10 min walking distance of the town and local bars and restaurants. Breakfast was excellent with a really good variety and we had a lovely view of the sea from our breakfast table. One of the best breakfasts that we have had in a Hotel in a long time. All staff were really helpful and accommodating and that was really appreciated. Full credit to Claire Prysor-Jones and the View Hotel Team for making out stay a really pleasurable experience and we will certainly be returning again and have no hesitation in recommending this Hotel to others.. Rob & Angela - We had fun at Planet Golf (on the Pier) - Glow In The Dark Crazy Golf - We had a nice meal and enjoyed the live music at The Belgian Cafe - Visited the Wish Tower Memorial - Next to the Wish Tower .. Bistro Pierre ( great menu / food at a good price / lovely views)

Very outdated and in need of total refurbishment. Sorry to say very unclean every aspect. Windows may as well have been open, old sash windows that let in cold and noise, central heating throughout hotel not working and a convector heater placed in room. Toilet inaccessible for the average human without approaching sideways. Shower tray filthy. Very dated hotel that’s needs a complete overhaul.. sorry for poor but honest review

With a stay at Best Western York House Hotel, you'll be centrally located in Eastbourne, within a 10-minute drive of South Downs National Park and Beachy Head. This beach hotel is 6 mi (9.7 km) from Seven Sisters Country Park and 0.1 mi (0.1 km) from Eastbourne Beach.Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.Satisfy your appetite for dinner at The Dining Room, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.Featured amenities include a business center, express check-out, and a 24-hour front desk.Stay in one of 76 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

So this place was extremely disappointing! To say dated is being polite. We had booked a 4 night stay. Firstly we arrived and my husband had ti go find parking down a busy main road which you have to pay extra for daily. I took myself to the room only to find the smallest room I've ever seen with the smallest window, it was no bigger than a broom cupboard with the smallest window and it was so hot! There was no fan! I found out later that you have to ask for a fan! Why not leave them in the room when it's hot? It's been the hottest summer. As soon as my husband arrived, he was also little shocked and how small the room was so I called down to reception to find out if they had any bigger rooms and maybe a sea view and luckily there was one avaliable. Of we was staying just a night then I would have made the best of it. It cost another £80 for the upgrade. We went through to the bigger room with a sea view and the lady on reception brough us a fan! It becomes apparent how dated this hotel really is when the pillows on the bed are like rocks. The mattress protector is just old throws layer under the sheets. The bed was two singles pushed together and two single duvets. The beds are old and lumpy. Bearly slept over the 4 nights. The bathroom was terrible! I'm 5ft 3in and the shower over the bath was too low for me. There was hardly any water pressure. There was stains in the old tin like bath. The toilet roll was a tissue paper dispenser. Some random tiles place over the old white tiles over toilet which looked so out of place. Nowhere to put anything in the bathroom. I won't even start with the off coloured grouting. Two plugs in the whole room so had to keep uploading things whenever we used the kettle! One evening when we returned I went to use the small lift and it was full of cleaning stuff! Another occasion when leaving the room we nearly feel over the cable to the hoover which was plugged across our door and the cable was about a foot of the floor and cleaning supplies all over the floor! This hotel has nothing, no charm, no personal touches. With so many hotels in Eastbourne you'd think you'd want to stand out but I don't think anyone's cared about this place since the 80s. I don't tend to complain but for the price it wasn't worth it, you are paying for the location and not a decent room. The lady who upgraded us was lovely, she was the only good point to this place. I did laugh at the ”no smoking in this vehicle” sticker on the bath of the bathroom door.

Easy to find and good location however after a hectic day the greeting from the receptionist was less than welcoming. He was on the phone to someone and continued with his conversation without acknowledgement or comment. Asked for my ID to which I replied I didn't know I need to provide one especially as paid directly with travel agent and is not necessary. He told me no I'd you not stay I will cancel booking. I said all I'm saying is it would be nice to know beforehand and should be in the confirmation email. It got heated. Finally got my keys. No lift and on top floor. No offer of assistance. Room adequate and comfortable for price paid. Receptionist came and apologised which was appreciated. All. In all a comfortable stay but unlikely to return

Fantastic hotel very clean nice friendly staff beautiful view from our room . Good selection for breakfast and a good full English. Nice and peaceful place good surroundings ie pier right opposite hotel good local restaurants shops etc all round great experience

The location of the hotel is very good, the service is also warm, the room environment is similar!

lovely reception. good room. only blemish was a stain on the bed sheets and a smell of what I think was 'Febreeze' (the laundry fresh up spray)